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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,438 ratings5,438 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 1,181-1,190 of 5,438 reviews
Dec 6, 2023
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

[This review was collected as part of a promotion.] Uncomfortable and the shape of it mad super uncomfortable and was not convenient at all. It was extremely stiff and hard that it was giving me neck pain-couldn't keep it for longer than a an hour. I had to give it away because I couldn't exchange nor return.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 28, 2022
Reviewer name: Well rested wife
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Snoring remedy

[This review was collected as part of a promotion.] This is a second pillow that I have purchased for my husband with strong neck pain and snoring problems. He was changing pillows multiple times at night and was still waking up with pain. Since he changed his pillows to this one he sleeps through entire night like a baby and almost stopped snoring. Thank you Tempur-Pedic!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 14, 2022
Reviewer name: stiff neck
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

too stiff

[This review was collected as part of a promotion.] i have loved all of my other tempur pillows and products. i was hoping to replace a very old contour pillow which i loved. this one is very hard, with not much give. regrettably tempur doesn't have a return policy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 14, 2023
Reviewer name: Sore Neck Sleeper
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too hard - Can only use for a few mins at a time.

[This review was collected as part of a promotion.] The pillow is good for when you first lay on it, and instantly can feel pressure/tension release at the neck and base of the skull. However, after a while, the firmness of the pillow becomes too much and starts to be uncomfortable. This is my experience with the medium sized pillow. Also not too happy that the pillow cannot be returned or exchanged. I would like to try the small sized pillow as that might be the better fit for me, but don't want to spend that kind of money on another pillow! Lastly, the length of the pillow is rather short.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 28, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stinks

These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 1, 2023
Reviewer name: acj
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

This medium pillow is very small.

[This review was collected as part of a promotion.] The pillow is half the size of a regular pillow, so it is difficult to stay on it when turning in bed. However, it is extremely comfortable. If I were to buy another one, I would go for a queen size, or king size if available.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 23, 2024
Reviewer name: Pattie O
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game changer!

[This review was collected as part of a promotion.] I own 2 neck pillows! My neck doesn't hurt when I sleep on them. I let a friend borrow one of mine (from my guest room) and reported immediately pain relief. I cannot recommend these pillows enough!!!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 27, 2024
Reviewer name: Kel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a large

[This review was collected as part of a promotion.] I love the pillow. It feels great on my neck but it's ridiculously small and not a large!! I also ordered the symphony pillow and that is large. A regular size pillowcase does not fit the neck pillow. It's frustrating. I have called and emailed saying this is not a large. It's for a kid. Great pillow ridiculous size

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 17, 2023
Reviewer name: Sleepy One
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillow is too stiff

[This review was collected as part of a promotion.] I've been using Tempur-Neck Pillow for decades. Since my old pillow needed replacement, I ordered again. The one I received is very stiff, more so than any other I have purchased. While I am disappointed, I am trying to get used to this pillow. I will not buy this type again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 15, 2026
Reviewer name: Concerned husband
3 out of 5 stars
3 out of 5 stars review

Quality but not comfortable

I bought this pillow and another for my wife because she has neck pain from conventional pillows and sleep apnea issues. This pillow has good components but it is too firm and not shaped quite right. She found it uncomfortable and not helpful. The other pillow was a high quality chopped foam pillow that provided support and cushion which she has found to be the right combination.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295