The shape is decent, and the neck support is actually quite good—firm in a way that feels supportive. However, the area under the back of the head (occipital area) is much too firm, to the point where it’s uncomfortable to sleep on. That’s the main issue for me. If the material can’t be zoned, a deeper or more contoured dip in the center to better cradle the back of the head would likely improve the design.

I have been sleeping on the contour pillows by Tempur Pedic for over twenty years. I bring my pillow with me wherever I go because I know I will sleep soundly with it. It provides so much support for my neck. I am very grateful for the large size contour pillow as I am athletically built and require more support.

They work well and support well but this pillow us much harder than my previous Tempur neck pillow. If you like a firmer pillow then this is for you. I like something with a more give to it. I use it every few nights and it has helped with neck paid but I can't use it every night.

I have chronic back pain and am always searching for supportive products. Recently, I was waking up with neck pain and severe headaches and realized that I needed a pillow to support my neck and head properly. Tempur-pedic is the best, highly recommend.

Both my wife and I bought one of these pillows because we had tried it all!!! I bought many different brands, styles, firmness levels, and all from different stores and nothing would help solve our neck pain issues until this magical pillow. From night one we both felt a huge difference. I swear I am about to throw out about stack of about 10 pillows all stored in my closet that never helped

I'm aside sleeper. First 10 minutes of laying my head down hurt my face. The firm pillow had no give. I took pillow case off and it was very comfortable. It felt like my old Tempur neck pillow. Please redo pillow cover size to fit your current product and send me one. I would not recommend this product as is now.

Was a big fan of my last Tempur-Pedic pillow, which had a notch cut out for your shoulder. Enjoyed it for many years. It was firm, but not rock hard. I've tried to like this new pillow, but unfortunately, it's not happening. Even after breaking it in, I still wake up with a headache.

I've had this pillow for about a month. It's perfect. I am a left side sleeper with left scoliosis. This pillow gives me the support I need to keep the position of my head at the right level, so that my neck doesn't hurt when I wake up in the morning. Asuperb product!

I am so disappointed in this pillow. I have used and rebought this same pillow for at least 20 years. A good reason in itself not to buy is they won't return it. Most companies stand behind their products. I bought this pillow with confidence that it was the same, but it definitely is not. I will never buy from this company again. (PS. I rarely do reviews-but hate to see others totally waste a good amount of money.)

I suffered from chronic upper back pain and my neck always felt kinked in the morning. I had tried many different pillows that were supposed align your neck while sleeping. This one is the only one that is not only comfortable and I can use it the whole night whether turning from my back to side, it literally instantly stopped my neck pain and my upper back pain is now gone too. I've done several things to help my back pain so I'm not sure if it can all be atrributed to the pillow but I do know it instantly helped my neck. I got my husband and I both one in the BOGO promo and we both love them. It's helped his snoring immensely as well. It feels hard at first but within a few hours it is conformed to your head and is very comfortable. I use it every night and I'll never go back to a regular pillow.