[This review was collected as part of a promotion.] I have a Temper Pedic adjustable bed and pillows. I would not buy any other brand. Temper Pedic is the most comfortable and east to adjust bed and the pillows are also the best. I recently replaced my pillows because the ones I had were 20 years old and I love them. I am a reader and adjust my bed to read before sleep.

I bought a king size neck pillow several years ago. It was quite long. I needed to replace it, and found that Tempurpedic no longer made the long, king size neck pillow. Instead, I receive a very small pillow, way way too small. The depth, density, hardness are all great, but I need it longer. Very frustrating. Aside from the dimensions of the pillow, it's great. Not one store in the area, or even on-line with the Tempurpedic website could resolve this, so I went ahead and bought the short neck pillow.

[This review was collected as part of a promotion.] Had XL Temperpedics years ago. When they eventually gave up I couldn't find replacements. Been through six different pillows before finally going back to Temperpedic. The large get lost on our king bed but they are the best sleep ever.

My neck pain was reduced significantly. Pillow gets a little getting used to, a couple weeks for me, but I stuck with it because the need to pop my neck was going away and overall felt a ton better with this pillow. I used to sleep on my stomach but now sleep on my side. It's originally not super comfortable because of the shape but gets better as you get used to it. All other pillows are no longer sufficient, went traveling but didn't bring a pillow. Really missed it and my neck suffered on those goose feather pillows, gonna look for a travel version soon

I replaced my two original Tempur-Pedic pillows. One was the soft pillow, now Symphony Pillow, and the other was the medium foam pillow, now neck pillow. I am sad that the quality and offerings have gone down hill while the price has increased. For starters, these two pillows are tiny! My original pillows were both 25" long. Now, the Symphony Pillow is 23" and the neck pillow is 19". Both are an inch less than advertised. I guess this is on me for not realizing they were different sizes, so buyer beware. Given the size differences, they look funny on the bed. The washable encasement is a new/different material too, which makes the pillows fall out of their pillow cases every night. So for these pillows, you need a zip case or one that opens in the middle of the back, not the traditional ones that have an opening on the side. Lastly, they are much less soft than advertised, especially compared to the ones I replaced. The Symphony is advertised as "soft," but it keeps its form. The Neck-Pillow did not come in medium, only firm. So again, this one is one me, but it really is FIRM. I wish there was a trial period or returns. I understand this is a personal item, but it comes in an encasement, so surely Termpur-Pedic can repackage the pillows with a new encasement and re-sell as new. If these were refundable, I would return them both :(

[This review was collected as part of a promotion.] I tried this pillow for two days. The reason why I bought this pillow was to get extra support for my neck. After two days my neck got really tight and painful. I was unable to look up or down without feeling a lot of pain. I then went and bought another pillow that I could try out before buying it. Over all it took 2 weeks until my neck started to feel better. Overall this is the worst pillow you can buy. Because tempurpedic does not let you return pillows I will never buy a temperpedic product again. What also does not make any sense about their return policy is that you can try a mattress and return it if you are not satisfied, but a pillow they treat it like you are trying to return used underwear.

[This review was collected as part of a promotion.] I wanted to love these pillows, but I wake up multiple times through the night, tossing and turning because the pillow doesn't appropriately support my neck. I've had to go back to using my old pillows which is a bummer. As a side sleeper, I was so excited to use this pillow but unfortunately it came up short.

[This review was collected as part of a promotion.] The title said "large" but it is smaller than small. A size for babies, but falsely titled large, very deceptive. Comfort wise it is like putting my head on rock or a wooden log. I would give negative five if I could or at least a zero but none of those are options. I contacted the customer service with the size concern, they said "the size is mentioned on the website" therefore can't take it back even though it is still in the original pack and unused. This is absolutely strange. If customer is dissatisfied, the seller takes the product back happily and with apology. THIS IS NOT THE CASE WITH TEMPERPEDIC. I was about to buy a king size mattress from Temperpedic, but thank God, I know the reality of Temperpedic now. I would never buy any temperpedic product nor would I recommend.

[This review was collected as part of a promotion.] I've had a tempur pillow for many years and loved it. Will always take it with me wherever I travel. It was time to buy a new one and while I love the new pillow and how it supports my neck, it's on the firm side so I get pressure points on my ears. It's different than my old one where I seem to remember you had options in the firmness you wanted. This time it seems only one option.

[This review was collected as part of a promotion.] This product was terrible! Not what I was expecting at all. I needed a hard pillow but this pillow did not fit the shape of my neck, and only made things worse. Plus one cannot receive a refund, which is not advertised clearly on the website. I was extremely disappointed, and absolute do NOT recommend this product!!