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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,397 ratings5,397 reviews
  1. 5 stars50% (2,713)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 1,141-1,150 of 5,397 reviews
Mar 20, 2022
Reviewer name: Jen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth the review

[This review was collected as part of a promotion.] I don't really review products, but this is worth it. I didn't know what to expect in ordering a pillow like this, but knew I needed a new one to help support my tight neck issues after resisting for a long time. I chose this pillow vs. some of the other models since it seemed the most versatile. I took the measurements to size my pillow (which is different than my Fiance's and a very important step!) and bought the appropriate sizes for us. After the first night of using this pillow, I woke up the most rested I have been in months. At first touch, the pillow seems harder than you'd expect, but the way it molds to your head and allows your body to be supported creates the ultimate state of comfort. My masseuse even told me that my regular knots have also dissipated which says a lot :) I'm a back, side, and stomach sleeper and this is a complete game changer for us.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 4, 2024
Reviewer name: MARIE A
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

horrible experience.

[This review was collected as part of a promotion.] I am stuck with 2 extra pillows that I don't like. The pillow is too hard for my neck. Instead of getting relief from my neck pain, I get more tension. When I called to see if I could exchange the pillows, the person in charge would not help me. He was mean and insensitive. I will never purchase any item from them again. I will tell everyone I come in contact with about this. It's unfair I couldn't exchange the pillows when two of them were not even opened.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 20, 2024
Reviewer name: DDB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect contour for a back/side sleeper.

[This review was collected as part of a promotion.] I generally sleep on back and side, and used to experience arm/hand numbness from pinching nerves in neck/shoulder from poor positioning. This purchase was to replace a Tempurpedic pillow that was probably 20 years old (and should have been replaced 10 years ago). My only advice is that I would have gone 'up' a size,

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 14, 2024
Reviewer name: Need cool pillow
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Got numb arm and hand

[This review was collected as part of a promotion.] Well, I purchased a large pillow to replace my husband's existing large tempur-pedic pillow. Only this new one caused major numbness in his hand and arm. So, given it cannot be returned, it is now going into the donation pile. An expensive endeavor. It would have been nice if there was an option to try it for a few days but the sanitation challenges prohibit that.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 7, 2022
Reviewer name: Pain-in-the-neck
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not so comfortable

[This review was collected as part of a promotion.] This pillow is a curved neck pillow designed to support a side-sleeper. I have used this shape pillow for years, however this particular one made with new and updated material is very hard and doesn't seem to be contoured correctly. My ears get pinched on the very high round curve, as well as cause neck pain upon sleeping and rising. I have had it for over a month now and it still hasn't changed. I also wake up at times with my hands feeling asleep/numb. For the first time, not happy with this pillow. The only thing I like is that the material is soft to the touch.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 30, 2023
Reviewer name: Claire Bear
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing sleep!

[This review was collected as part of a promotion.] I was being stubborn for several months and refused to buy myself a pillow. Then, I woke up with a locked up neck for nearly a week straight and decided it was time to be an adult. I have had my Tempurp-Pedic pillow for several months now and I have no neck pain and wonderful sleep. I highly recommend this product, to everyone, now.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 8, 2023
Reviewer name: no change
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too high for neck

[This review was collected as part of a promotion.] It was too high for my neck so I just wanted to change the size of it, but they don't change or refund it because of their policy. It didn't even open the product package and don't understand their policy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 2, 2024
Reviewer name: Disillusioned
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

doesn't live up to expectations

[This review was collected as part of a promotion.] The design isn't shaped close enough to human anatomy for someone who sleeps on their side and back. The material is too dense to allow proper cradling of the head, given the design shape. It's like trying to be comfortable on a sculpted piece of styrofoam. The design does allow enough room for a person's ear when sleeping on their side, but because of the density of the material and the anatomical differences of each person (neck length, shoulder-to-neck distance, skull shape, and head weight), the person's body doesn't compress the pillow correctly to allow proper spine alignment and keeping the ear in the sculpted area. When sleeping on one's back, again the head's weight doesn't compress the pillow enough for proper cradling or alignment, thus keeping the neck bent slightly forward, allowing the head tilt to cause snoring, the prevention of which was the reason for its purchase. The design is NOT the number one choice for helping end snoring, as is the internet claim.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 28, 2023
Reviewer name: Sharon D.
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smaller and Firmer Pillow

[This review was collected as part of a promotion.] The neck pillow is smaller and firmer than I expected. I'm not sleeping on it yet, but it has been helpful for neck support while reading on my side in bed. And it's been a great neck support pillow for exercise sessions when I'm on my back on my yoga mat. So I'm not totally disappointed in buying it, and may eventually use it for sleeping once I adjust to it.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 29, 2023
Reviewer name: Love my bed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow

[This review was collected as part of a promotion.] I have one and my wife kept stealing it, so I bought me a new one. We both love our neck pillow it does stop our neck pain and allows us to sleep better. We also have to twin long Tempur-Pedic mattress with adjustable bed frames and we love our beds and pillows. We will buy again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295