[This review was collected as part of a promotion.] This pillow is too thin. It's almost like not having a pillow. Buy the large NOT the small. I called customer service to exchange it for a large but unfortunately they don't even consider the exchange even though I didn't even open the plastic wrap. NO MORE Tempur- pedic products for me.

[This review was collected as part of a promotion.] My tempur pedic neck pillow arrived very quickly and I was looking for to my neck relief. It helps somewhat but maybe the firm doesn't work for me. It helps a bit and maybe over time I will feel some relief as the pillow starts to loosen up but right now it doesn't give immediate relief. Quality pillow for the price & quick delivery, but not necessarily for neck relief.

I originally bought one of these pillows many years ago on the advice of my chiropractor. It eventually wore out and I was in a hurry so I just bought a conventional pillow at a local store. I went through several regular pillows and still I was having neck problems. I finally pulled the trigger on a new Tempurpedic contoured pillow and the very next morning my neck felt better than it had in years. I mostly sleep on my sides but sometimes flip to my back. Works well in all positions.

[This review was collected as part of a promotion.] As a back sleeper, I did the measurements on the sizing chart, but I think it's just ever so slightly too tall for me. It works if I kinda scrunch it up over my shoulders, so I still use it, but I do often wish I had bought a small instead of a medium. It is firm enough to be supportive (my last pillow was rock hard and I loved it), but it's also pretty soft on the outside, so I think it'll work for people on both sides of the firmness debate. Overall, I'm satisfied with my purchase, I might just buy another size down when I eventually replace it.

[This review was collected as part of a promotion.] I ordered a Large thinking it was a Queen or King size in diameter but the size refers to the thickness and this pillow is way too thick. I didn't remove the plastic packing it came in and wanted to return it but Tempur-Pedic does not accept returns or exchanges (even if it was never opened) So now I have a very expensive pillow that I cannot use. Will not ever be purchasing any Tempur-Pedia products... This rating does not deserve any stars. Feeling Ripped Off.

So so so small. Smaller than the twin sized pillows I was trying to replace on my king bed. I am sure there was sizing info somewhere in the details but I've never encountered such a small "large" pillow before. And even though it is still in the packaging I am now stuck with two of them. Annoying. I have no idea how they feel because they look like child pillows on my king bed so I can't use them.

[This review was collected as part of a promotion.] I've bought a few of these, and they are fantastic. The latest one was for my weekend place, I can't go without the pillow for even two nights! We worked with Jeff at Galleria St Louis Back store and he's terrific.

I'm 57, generally sleep on my side and wanted neck support. Have gratefully slept in a Temperapedic bed for a few decades and previously used their pillows, also. These are ok but really, just a tad too firm so don't feel like bed- comfy/ semi-luxurious to rest your cradle into night after night. It does the job but something's not quite adequately tweaked to make it perfect. Older model seemed more comfortable.

[This review was collected as part of a promotion.] I have chronic neck pain and this pillow has been a huge help. I followed the sizing and it's been perfect for my shoulders on the mattress and providing neck support without adding strain in any other areas. I highly recommend.

[This review was collected as part of a promotion.] I am having to sleep on my side right not but am normally a back sleeper. I measured a medium for side sleepers and small for back sleepers. It's a bit annoying that I have to choose one or the other. The instructions say to size down if you're in between sizes so I did. I think I probably need the medium for side sleeping but I'm hoping it works for me once I'm sleeping on my back again. The pillow itself is not the size of a standard pillow, it's much smaller. Also, the foam is so firm that my ears hurt from sleeping on it. It's gotten better as I break it in but it's pretty uncomfortable during the break in period. I do think it's helping me sleep better now that it's breaking in but sometimes I still wake up feeling like the side of my face is smooshed. I think this pillow can be helpful for it's not for everyone.