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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,397 ratings5,397 reviews
  1. 5 stars50% (2,713)
  2. 4 stars12% (640)
  3. 3 stars9% (482)
  4. 2 stars8% (448)
  5. 1 star21% (1,114)
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Showing 1,091-1,100 of 5,397 reviews
Jan 4, 2026
Reviewer name: Sleeping like a baby
5 out of 5 stars
5 out of 5 stars review

Slide sleepers must have

I’m aside and a stomach sleeper and love this pillow. My last pillow from Tempur-pedic I had for more than 10 years and figured it was time for a replacement. They truly last forever. The pillow is very firm at first and takes a week or two to get broken in, but I have a herniated disc in my neck and it provides me the right amount of support that I have less pain after using it.

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295
Sep 24, 2023
Reviewer name: Still achy sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good design, bad execution

[This review was collected as part of a promotion.] The design of the pillow is great, definitely perfect for allowing a very comfortable side position while sleeping. However, the pillow is so hard it's like sleeping on a slightly padded brick. There is barely any give and it almost gives you a headache just from the firmness. I've tried sitting on it, stepping on it, and it never gets softer.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 12, 2021
Reviewer name: Kira
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bad and strong smell

When I got my pillow, the smell was very bad and strong. So I let it sit in my living room for three days try to let the smell run out. But it did not! So I take off the cover and washed it hope the smell disappears. It did get a bit better, at least I can sleep on it without getting a bad headache.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2021
Reviewer name: Confused
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I'm confused

This pillow is tiny and hard as a brick. I don't really understand it so far. One side of it is extremely low, like I don't see how it would be good for anyone, and the other side is extremely high-- possibly too high for me, even though I measured myself to see what size would be best. I haven't been sleeping well with this pillow, so far. What am I missing?

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 14, 2023
Reviewer name: Tempur enthusiast
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

TEMPUR for LIFE

[This review was collected as part of a promotion.] Well I have slept on a tempur-pedic pillow for the majority of my adult life. Recently I decided I should replace my pillow. I decided totry a different type of pillow. To my dismay I started having neck pains in the morning. I didn't feel rested. I decided it was caused by my pillow. I ordered a new tempu-neck pillow and guess what? The neck pain disappeared!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 19, 2022
Reviewer name: Very unhappy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Made for a toddler

[This review was collected as part of a promotion.] Very disappointed! I used their recommended size by measuring neck to shoulder and went with small. I can tell you that I would at least need a large. Cannot return pillows, which they were clear about, but it was quite a lot to spend on pillows I can't use and was mislead on per their instructions. It would work for a toddler. I have had constant neck pain since using the pillow, I have since stopped and am back to my old unsupportive pillow (which is somehow better) while I searching for another brand.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 13, 2024
Reviewer name: Team Tempur (FIRM) Neck Pillow
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow Perfection!!!

[This review was collected as part of a promotion.] I am very particular when it comes to an acceptable firm contoured pillow for my needs. I have tried so many name brand and generic pillows over the years. Many companies claim that their pillow is firm, but it is not! The Tempur Neck pillow is PILLOW PERFECTION!!! I LOVE THIS PILLOW!!! It is the best most comfortable pillow that I have found! It is indeed firm support as stated & maintains a comfortable temperature. My sleep quality has improved greatly! I bought the large size and it provides a very comfortable sleep while on my side or back. I am so pleased with the Tempur (firm) Neck Pillow that it has become my new birthday gift to family and friends. My daughter and husband love this pillow so much they have asked me where they can but a second one as a reserve. Firm pillows aren't for everyone, so some may be caught off guard when they try a (firm) supportive pillow for the first time. But, if you are looking for a true ergonomic FIRM neck pillow, I suggest giving this pillow a try. I think it's the BEST!!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 23, 2022
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow!

[This review was collected as part of a promotion.] Bought this pillow because my old cervical pillow had nothing left to it (not a tempurpedic). I was pleasantly surprised! The pillow is soft to the touch, but firm with lots of support. I never knew where to stick my arm when i side slept until this pillow. Gives your head and neck the right support to allow proper body placement when sleeping. Perfect for back or side sleep. Quality pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 31, 2019
Reviewer name: Deckdaddy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Softness and size

It's a well made pillow. I had one for the very first tempurpedic pillows like 20 years ago. It was perfect size and softness. The newer model seems to be a little harder and I got the large and it's a little too high where my head lays. I thought "large" meant length but it actually means height. If I order again I will definitely get the medium or even small.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 8, 2021
Reviewer name: pain in the neck
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what it used to be

My husband & I purchased our very first Tempurpedic pillows 20 years ago. After my husband tried a number of different pillows from other manufacturers, we decided to go back and get 2 new Tempurpedic pillows for each of us, these 2 large neck pillows. After the first night, I thought it might be that the large was just too tall for me but my husband's was too hard - not really contouring to him according to his shape/weight or not really being memory foam as our original ones used to be. Thought maybe it was just too high for him as well so we ordered a pair of mediums that very next day. Sad to say, the issue was indeed the foam not being as contouring as the original ones, and we're just very disappointed with the quality of the memory foam Tempurpedic is making/selling now. We also had a Tempurpedic mattress 18 years ago but we're definitely not going to get another one from Tempurpedic due to these experiences. In a matter of 2-3 weeks, 4 unusable pillows & a week of neck pain later, no more Tempurpedic for us.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295