[This review was collected as part of a promotion.] I have used similar pillows for years, but this is the first time I have tried Tempurpedic. This pillow is unfortunately far too firm for me and hurt my ears between the weight of my head and no give with the pillow; I had to keep moving to relieve pressure. It might soften with time, but sleep was so poor with it, I could not wait it out. I was disappointed, especially given the inability to return pillows. I will stick with other brands moving forward. I gave it 3 stars because my spouse is fine with theirs.

Wow - how small can you make a pillow and still label it for general use. This pillow isn't even large enough for a child. Put it on a real adult bed and you will lose it. Laugh (or cry) when you put a standard pillow case on it. Stupidly small. Last Tempur product for me.

[This review was collected as part of a promotion.] I have been in five car wrecks over my 87 years. None of which were my fault. All but one being hit while at a stop. The pillow over the years has been my savior. It provides the support my neck needs. I wake refreshed and ready for another day. I can't tell u how many I have purchased over the years, it is the perfect one for me.

[This review was collected as part of a promotion.] I ordered two different models of Tempur pillows. One was this. I cannot say this was the most comfortable one. I like that it is hypoallergenic. It gives great neck support but not comfortable. I like Cloud Breeze Dual Cooling better. It helped my neck pain more.

[This review was collected as part of a promotion.] I never even opened this package because my experience with the small version was awful. My neck cramped after one night sleeping on such a hard and uncomfortably designed pillow. Truly I was shocked. And by the heartless customer service that refuses to even let a customer return an UNOPENED BOX --THE PRODUCT STILL IN THE ORIGINAL PACKAGING UNTOUCHED!

Love the neck pillow. In the past I bought the queen large neck pillow and loved it for many years. I had a shoulder injury and chiropractor recommended a different pillow. Now after a couple of years I decided to return to Tempurpedic. I bought the medium neck pillow and as much as I love it, I wish I'd bought the queen size because it's a little longer in length. All that being said I'm happy to be back to sleeping on the neck pillow!

[This review was collected as part of a promotion.] Very comfortable pillow. I needed something to use as I sleep on my side. I have had neck and nerve issues for the last few years and this pillow has helped me get the sleep I need. Thank you Tempur-Pedic!!

[This review was collected as part of a promotion.] I bought the medium, and large. Neither one was a hit. I wish it was. I gave time for my body to adjust, and for us to get used to them. Unfortunately once we stayed elsewhere and woke up refreshed I realized these just do not work. Spent all that money. Avoid

Purchased this pillow (I have an older model that is falling apart) and it's advertised as firm - this is not the same firmness and squishes down so it doesn't do what I need it to do. You have another one that is a narrower profile but it's also not firm and too low profile -I bought two pillow which are brand new and sit in the top of my closet. I was very disappointed that it could not be returned for a refund

I have purchased this exact pillow for over 20 years, every couple of years. The pillow has changed so much as to be unrecognizable. It's lightweight and soft - nothing like the supportive foam of even 2 years ago. Will NEVER but again, and am now worried about replacing my 15 year old Temperpedic mattress.