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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,438 ratings5,438 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 1,021-1,030 of 5,438 reviews
May 26, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible quality

I have owned multiple Tempurpedic pillows. These were horrible. The material does not behave anything like my previous pillows. The pillows don't react to pressure the way previous Tempurpedic pillows reacted. I don't know if these were from a messed up bunch. Very disappointed with this purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 5, 2023
Reviewer name: Buy larger than anticipated
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Child-sized pillow, hard as a rock

[This review was collected as part of a promotion.] Despite taking measurements to determine suggested pillow size (decided on Medium), it came as a tiny pillow. It doesn't even hold my whole head. And since Tempurpedic has generous return policies for their mattress I thought it was safe to splurge on such a pricy pillow only to learn that pillows are non-returnable because of their "personal nature".

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 18, 2023
Reviewer name: Nana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I just love the quality that these pillows are made of. Soft

[This review was collected as part of a promotion.] I had a pillow like the ones I ordered for at least 10 years. After it wore out I tried buying every pillow that would come close to the neck pillow. Nothing ever worked like the temperpedic pillow. That's when I saw the BOGO and I got 2 for the price of one. They are absolutely amazing

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 3, 2022
Reviewer name: Happy Wife
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Takes time

[This review was collected as part of a promotion.] My husband and I both bought the medium size based on the measurement chart. He thinks his is perfect, but I could have probably gone to the large- when sleeping on my side I sometimes feel like I need a little more support. The first couple nights my husband was raving about how much better his neck felt, but I had a hard time sleeping on my pillow, it just felt way too hard and I kept switching back to my old pillow. After a week or two of hearing how much better my husband's neck felt, I decided to give my tempur pedic pillow a try again. The first couple nights were rough, it still felt too hard, but after that I have slept great! I am definitely sleeping better at night and waking up with less back and neck pain. All this to say- give it a week or so if it feels too hard, eventually it will soften and give you amazing sleep.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 23, 2022
Reviewer name: Improved neck and shoulder
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Helped my neck

[This review was collected as part of a promotion.] This helps my neck and shoulder. I sleep on my side mostly. I measured between sizes and they say to go with the smaller size. I went with the large anyway and think it's maybe a little big so I'll probably order a medium at some point.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 17, 2020
Reviewer name: Unhappy sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the same comfort

I've been using temperpedic neck pillows for 26 yrs. Introduced to me by my chiropractor at the time. I loved the comfort. But your product has changed significantly. The last time I purchased 3 of these were at a Bookstones. And they have lasted along time. If I'm correct they used to be made from Swedish foam. And I would take it wherever I went. 1 think in the cold weather the pillow would become very stiff. And once back in the warmth of indoors it would become softer. But not this new foam that's being used today. Not near the quality and comfort of the original product. I very mined the price. Because the quality. After all these years of loving these pillows. I'm back to square 1. Now I will have to start looking for a new neck pillow. This new 1 will never last and it's not supportive at all. Too bad this wonderful pillow has been cheapened.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 4, 2022
Reviewer name: Can't sleep
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not as comfortable

[This review was collected as part of a promotion.] I have had a tenpuroedic pillow for the last ten years. I purchased a brand new one, a large, and it is much smaller than I thought. The material is different and not as comfortable. Not satisfied with this purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 1, 2023
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not great

[This review was collected as part of a promotion.] I was hoping this pillow would help with neck pain being a side sleeping. It's a very flat low pillow. Much smaller than I expected making a pillow case fit forget it, they slide all over for standard fit. Given the shape I was hopeful it would help my neck issues but nope. It's too flat and I was getting headaches laying so flat. Maybe if I elevated it on another pillow but that defeats the purpose of this shape that contours to back and side sleepers if it's elevated I'd imagine. Overall I regret buying this and wasting that much money as these are a no return. I've owned pillows in the past from tempurpedic and figured this was going to be just as good a product but I just don't think it is by any means. I do not recommend this product.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 10, 2022
Reviewer name: Miss beav
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is a very comfortable pillow,and has allowed me to slee

[This review was collected as part of a promotion.] This pillow has saved my life. Before this I was proving up pillows,putting anything under my neck to fill the gap.,and waking up with terrible pain. I don't have a lot of cartridge left in my neck, and have such arthritis in mr neck. Ihave received two different types of shots in my neck,but this pillow does allow me to sleep and wake up with very little pain.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Feb 11, 2026
Reviewer name: Pain in the Neck (NOT)
5 out of 5 stars
5 out of 5 stars review

The best for neck discomfort when sleeping

I have been using these pillows for years, first as a means to alleviate cervical spine discomfort during sleep, but most importantly not having pain throughout the day. Definitely helps sleep posture for cervical spine in my experience. They don't last forever and I have had to replace them periodically but it's well worth the investment!

Review from Tempur World, LLC
Helpful?5CYUEBI2S3UC19514509295