[This review was collected as part of a promotion.] We have used this style and size pillow from Tempurpedic for over 20 years and this recent purchase was a huge disappointment. They are far harder than in the past. So much so that it hurts my ears when laying on my side.

Terrible, sharp smell and too hard. Left in dryer on no-neat tumble for 2 days and in direct sun for 2 more days with no improvement. After 1 week, finally tried it and the overwhelming stench and over-firmness gave me a headache and neck pain. I have several such pillows purchased a few years ago, and they were excellent. What happened? Even 1-star too generous, but that is the low-end of the scale.

I ordered a medium neck pillow and had to exchange it for the small version. I was looking to replace a 10 year old Tempur Pedic neck pillow which I absolutely love. However, even the "small" size was still too "high" and also the material did not have the same level of compressibility as the original one I bought 10 years ago. I can't use it, as it gives me a sore neck, which is the opposite of what it is supposed to do. I'm very disappointed as I was hoping to have another 10 years with this new replacement. Something has changed in the production as the material is just not the same as the original.

I 've been a user of the Tempur-Pedic pillow for many years. My wife got me one and fell in love with it right way. I had neck surgery and it's the only pillow that works for me. My old pillow started getting soft and OLD. So it was time for a replacement. I've tried different brands, But I just give them away... they just don't work! THANK YOU for making a great pillow!

[This review was collected as part of a promotion.] I had tried so many different pillows and could never find one that helped me fall asleep and stay asleep. I was always shifting, flattening or fluffing them up. When the TEMPUR-Neck pillow showed up I was very skeptical. A friend of mine raved about her TEMPUR pillow, but what I saw seemed way too flat and firm. The first night I used it I laid my head on the pillow and thought, this is too hard. But as I laid there the pillow softened and my neck and head relaxed and I fell asleep quickly. I woke the next morning feeling great. The pillow has helped me fall asleep faster and stay asleep longer. My husband also bought one and it has greatly reduced his snoring!!

[This review was collected as part of a promotion.] I have had a Tempurpedic mattress for 20 years and I love it. So, i bought one of these pillows thinking it would also be great. It is not. It's super stiff and very uncomfortable. It caused neck pain from the start and I had to abandon use after three days. You can't return it, so I am stuck with a very expensive pillow that I can't use. Totally unhappy with the experience.

[This review was collected as part of a promotion.] My chiropractor recommended Tempur-pedic due to my chronic neck pain. Since using this pillow my neck doesn't hurt when I get up in the morning. The tremendous support this pillow provides helps me sleep better, also. I did have to adjust to this pillow so give it some time. Well worth the money!

[This review was collected as part of a promotion.] it's nice and firm, which i like, but the curve is not big enough for me to relax and lengthen my neck, my head keeps falling into the pillow curve when i sleep on my side, and my chin falls forward when i'm on my back.

[This review was collected as part of a promotion.] I had a Tempur-Neck Pillow I purchased in 2013, worked great for years. Recently purchased this new pillow to replace the old one. I used it for a couple of weeks, found it to be very hard and it hurt my neck. Not happy with this purchase!

[This review was collected as part of a promotion.] I have used these pillows for 25 yrs. I have severe neck/disk injuries and these pillows save me and my sanity by supporting me and allowing pain relief and support. I will use til I leave this planet. Tempurpedic please keep making these and beds! Thank you!