[This review was collected as part of a promotion.] I have to have good neck support or I won't be able to sleep and will have neck pain. This is my 3rd tempur pedic neck pillow in about 30 years. I've tried others, even on from my chiropractor, but they don't compare to this one.

[This review was collected as part of a promotion.] I ordered a small, which was too flat. Then I ordered a medium, which was too high. I really like the firmness but need something in between, like a half shoe size! If there is any way that I can get a pillow that is between a small and medium, please let me know. This is the best pillow I have found for me in the last 20 years. Thanks

[This review was collected as part of a promotion.] I had been trying to find something for better neck support. I didn't realize this product could not be returned when I bought it. I slept on it once with a sheet covering it and found it to be really uncomfortable. I put it back in the box where it is just sitting in my house. I get that others may really like this pillow. I wasn't bothered that it wasn't the right pillow for me. What bothers me is that I can't return it. For that reason alone I'll never buy Tempur-pedic products again.

[This review was collected as part of a promotion.] Wasn't sure at first but does make a difference for sleeping and waking. Much less neck pain and better range of motion. I had been sleeping with a foam pillow so knew what to expect regarding firmness but it does confirm

I wanted to love this pillow, but the chemical smell was overpowering. I aired it out for a week -- outdoors -- and put a protective cover as well as a pillowcase on it, but I still couldn't keep my head on it for five minutes because of the smell. I'm not particularly sensitive to chemical odors, but this didn't work for me. And of course I couldn't return a pillow. Expensive lesson.

[This review was collected as part of a promotion.] I sprang for this pillow, paying the substantial bill because I thought I'd certainly be getting a guaranteed comfortable product for my balky neck and head. Unfortunately, the height and angle didn't work well for my frame, and I only found that out from trying it for a few nights. Despite persisting, I found that it didn't get any better. I had taken the gamble because I (mistakenly) read that Tempur-pedic gave a multi-month satisfaction guarantee; unfortunately, I hadn't read carefully enough to see that it didn't apply to pillows; likewise, Tempur-pedic doesn't accept returns or offer credit, so I am stuck with an expensive pillow that I can't use. :(

[This review was collected as part of a promotion.] I was using a hand me down neck pillow for several years and decided to purchase new ones for my husband and I. I was extremely disappointed when we received the new pillows. They are labeled as "firm" but are in fact rock solid. They are much shorter than the one I was using and the curve to support the next is much too large. Temperpedic does not allow pillows to be returned, so we are stuck with these literal bricks that we will never use. Not to mention, how expensive they are. Severely disappointed in this purchase and experience. Wish we could return them for something softer. It's such a waste of money and a shame.

Thought I ordered and paid for two large size pillows but I got standard size. I purchased this product in 2007, and still have that pillow (and someone will one day have to pry it from my cold dead hands). It's superb in every way. I bought the two new ones this year and they are not at all the same quality. I was considering purchasing a new mattress this year because I also bought the mattress in 2007 and love it to this day. Based on the pillows, I won't be buying another mattress. Very disappointed.

[This review was collected as part of a promotion.] While it provides the necessary support with comfort, it is not as wide as a standard pillow. I tend to shuffle from side to side during sleep constantly need to move the pillow to the left or right. At this point I am not sure it was worth the price tag.

[This review was collected as part of a promotion.] I've been suffering from a stiff and painful neck for some time due to the way I sleep. This pillow helps keep your head in position, unlike a typical pillow which gives no support. I no longer suffer from a painful neck thanks to this pillow. I highly recommend it.