Got for my wife who has lower neck issues and used to constantly toss and turn on her old pillow. This small pillow keeps her head and neck supported perfectly and keeps her a lot cooler than a regular pillow with its heat dissipating attributes. Wonderful product!!

[This review was collected as part of a promotion.] I'm a side sleeper and had been having neck pain every morning. I was desperate for a solution and the neck pillow was it for me! The contour supports my neck while I sleep and makes more space for my shoulder. It's very firm and doesn't smoosh down during the night. I mostly sleep on my side, but the pillow is also very comfortable for sleeping on my back. Don't get this pillow if you're a stomach sleeper. Definitely take the time to measure yourself so you get the correct size- I am 5'9" and needed a large based on the measurements.

Pillow provides great support but the height differences very from my old one. I had a medium for years and reordered. The new one was taller and uncomfortable. Ordered the low and it is too low. Something changed in the production and now there is not a good in between height. Still happen to love the support and quality...but miss my old one!

Because this pillow has a different shape than the older TempurPedic neck pillow I was replacing, I was concerned that it wouldn't be as comfortable as the original version. I am very pleased to report that my concern was for naught. This pillow is comfortable and supportive and I adjusted to it immediately. Make sure you do the proper measurements of the space between your shoulder and neck as described on the TempurPedic website to get the right size for your body. Love the comfort and no neck pain!!

[This review was collected as part of a promotion.] I used to frequently have what I thought were tension/stress headaches (pain on on side of my head and neck). After I started sleeping with this pillow, I have had almost no more of these headaches. I immediately noticed that my neck and head feels more supported using this pillow.

[This review was collected as part of a promotion.] There was a small issue with the pillow when it arrived, so I called customer service. The representative was very understanding and immediately shipped a replacement pillow. I love my Tempur pillow! I even take it when I travel because no other pillow has the neck support I need. This is my second Tempur pillow. I had my first one for 19 years! Granted, I should have replaced it a bit sooner, but it lasted! I really appreciate the washable cover. Also, I have chemical sensitivities, so I always have to let new things off-gas before using them. This new pillow took very little time to off-gas, which is a good sign.

[This review was collected as part of a promotion.] This is by far the worst pillow I have ever tried. I bought this because I was having neck problems and this pillow made it so much worse. Contacting customer service will get you nowhere. They will not help you, offer you a refund, or even a different type of pillow. They will literally ignore you and you are out $120+ on a subpar product. RUN from this company!

[This review was collected as part of a promotion.] This item is listed as "medium", but in fact it is really small - much smaller than other brands' products. Also, it is hard as rock to me. It is unfortunate that it cannot be returned, another piece of waste.

[This review was collected as part of a promotion.] I bought this pillow for additional neck support, which it does provide. However the pillow is very stiff, to the point where I am not very comfortable sleeping on it. I keep it on my bed and continue to try and make it my primary pillow, but I have not been as pleased with it as I would have hoped.

The neck pillow was not what I expected. The picture in the website makes the pillow look so much more cushioned than it actually is. The contour of the pillow is too specific to support anything else other than your neck. I feel like I HAVE to sleep on my back the whole night to actually use the pillow properly. If I sleep in any other position like my side, the pillow hurts my ears and I toss and turn to find a good position.