Customer reviews for Shark FacialPro Glow At Home Hydro-Powered Facial System forYikes
Prior to this, my skin is actually the best it has ever been. I have an extensive skin care routine, and I rarely break out. I purchased this device because I love Shark/Ninja products and I wanted to spoil myself. I followed the directions on the packaging on how to do the facial. this morning I woke up and I am broken out with tiny whiteheads all over my cheeks and under my eyes, as well as my forehead. These are not the places that I would typically break out. I don’t even want to use it again as I’m not sure if it was irritation from the included products or from the device itself. I will be returning this. My skin looks awful. I work from home and am on Zoom all day, I don’t want to look like a 13 year old going through puberty when I am in fact, 39.
Hi Kelly, Thank you for taking the time to leave a review. We’re very sorry to hear about the unexpected breakout and irritation you experienced after using the device. We understand how frustrating and concerning this must be. We recommend reviewing our FAQ for helpful guidance and tips, which you can find here: https://support.sharkninja.com/product/shark-facialpro-glow-at-home-hydropowered-facial-system/01tHs00000C9tLwIAJ If you continue to have concerns, please don’t hesitate to reach out to our support team directly so we can assist further: https://support.sharkninja.com/contact-us Kind regards, Shark Beauty
Results of a professional facial at home!
[This review was collected as part of a promotion.] I received this product for free in exchange for my honest review. I’m obsessed with my Shark FACIALPRO GLOW + DePuffi. My face felt smoother, fresher and more radiant after the first use. The fact that this device is able to provide you with an unbelievable and effective at home facial is amazing. It has multiple benefits of a professional facial. The best part is that it’s at your fingertips and all in the comfort of your own home. It’s also compact, lightweight and would be easy to travel with. No more expensive trips to an Aesthetician or Spa. It cleanses the skin, clears impurities/minimizes pores and hydrates. There is a DePuffi attachment that has a hot and cold button with different intensities. It’s great at minimizing any puffiness, giving you radiant skin and can help give your face a beautifully contoured appearance. I really enjoy how quick the entire routine is and how it left my skin looking healthier, refreshed, smooth and glowing. I love how this is relaxing and calming not just on my skin, but the entire experience. It’s durable and exceedingly well made. This was developed with Dermatologists approved by Aestheticians and is FDA registered. It comes with thorough and clear instructions. It’s also quick, easy to learn, maintain and keep clean. What more could I ask for? If you haven’t tried this already I would definitely recommend it.
Amazing at home facial system
[This review was collected as part of a promotion.] Love this at home facial system!! I exfoliate and hydrate with what feels like an at home diamond glow facial and then do the daily depuffer and circulation booster. You will love this if you get it! Instructions are straightforward and it’s super easy to clean. My daughter loves that there is a gentler speed too.
Salon feel at home. Solid investment
[This review was collected as part of a promotion.] This is a great little machine for an at home hydro facial. My favorite feature is the hot and cooling and feel I will use that the most but the suction attachment is nice too. I was worried about purging as I have sensitive skin but that did not happen thankfully. I do wish the case snapped closed instead of just having a band around it and wish there was a compartment for the face products and additional attachments. It’s easy to set up, use and clean which is a plus in my busy life. All in all a very good product. Although pricy, will pay for itself over time as it will limit the number of spa treatments/visits.
Pricey
[This review was collected as part of a promotion.] This is pretty pricy for what might not be amazing results. I’m not sure if it’s the hydro facial machine or just the skincare that is doing the work. Aside from that I do love the heating and the cooling feature and use that portion every day. Not sure it would be worth it to me without that feature.
Hello, Thank you for taking the time to leave a review. We understand your concerns about the value, especially when you’re trying to determine whether your results are coming from the hydro facial technology or the skincare you’re pairing it with. We’re thrilled to hear you’re loving the heating and cooling features and using them daily. Those functions are created to elevate your skincare routine by helping products absorb more effectively while soothing and refreshing your skin. If you’d like more details on getting the most out of your facial device experience, please visit our product page for helpful guides here: https://support.sharkninja.com/product/shark-facialpro-glow-at-home-hydropowered-facial-system/01tHs00000C9tLwIAJ. Kind Regards, Shark Beauty US
Almost perfect…
[This review was collected as part of a promotion.] Shark FACIALPRO GLOW Extract, Hydrate & Depuff at home - in 5 simple steps - for a Radiant Glow just like you get with professional services. Whilst using the device with the Weekly Pro Glow Routine (9 min, the first few times take longer as you’re learning how to use the device); advised to start with clean, dry skin & prep with instheat to loosen impurities. Step 1 (3 minutes) Apply DERM DETOX (aha & bha serum, the smaller bottle labeled 1) in a thin layer over entirety of face, avoiding eyes & mouth, and wait 3 minutes. Step 2 (3 minutes) Fill tank with cool water to “max” fill line. Attach WIDE TIP (normal or gentle depending on skin type and or comfort level) and turn on. Adjust intensity based on comfort level and proceed gliding over face as directed. Pause device and switch to T-ZONE TIP (normal or gentle) for targeting more specific areas. The device time will resume and pause after 3 minutes, indicating it’s time for the next step. Rinse face. Step 3 (3 minutes) Fill tank with HYDRO INFUSE (bottle 2) to “MAX” fill line. Repeating Step 2. Use DEPUFFI on INSTACHILL to apply moisturizer afterwards to soothe skin. It’s so refreshing, feels lovely. Followed by SPF if during the daytime. Rinse and wash tips, dump tank and refill with clean water, run cleaning cycle, leave to dry. Daily DEPUFFING ROUTINE (4 minutes) Starting with a clean face and the DePuffi attachment, apply favorite oil, serum, or moisturizer to face for smoother glide. INSTACHILL - glide over face, neck, and jawline in an up and outward motion. 3 temperatures to choose from. INSTHEAT - glide over face, neck, and jawline to boost circulation, and lymphatic flow. 3 temperatures to choose from. So far I do enjoy using this device. The skincare products are great, albeit a bit pricey. I wasn’t impressed by the “exfoliation” from the device itself, I find that using the included skincare products was more than efficient. To me, it’s not much different other than design, than those available 20 years ago. Where this product shines is the DEPUFFI. It feels truly amazing, whether it’s being used to cool/heat, they’re both truly amazing. This is the only part that is okay to use your own products either the device, otherwise you’re required to use their proprietary products.
Hi Yvonne, Thank you for taking the time to share such a thoughtful breakdown of your experience. It’s great to hear that the device has been enjoyable overall and that the DEPUFFI feature has truly stood out for you. The cooling and heating options can make a big difference in daily routines. Your insight on the exfoliation and the skincare products is incredibly valuable. Feedback like yours helps highlight where the device shines and where customers feel enhancements could make it even better. Your note about the proprietary products is especially helpful for others considering this system. We appreciate you sharing an honest perspective, and we’re glad the DEPUFFI element has become a standout part of your experience. Kind Regards, Shark Clean US.
Salon-Like Glow at Home 💫
[This review was collected as part of a promotion.] If you want skin that looks salon-fresh — cared for, glowing, and truly beautiful — this device is absolutely a must-have. The Shark | FacialPro™ Glow At Home Hydro-Powered Facial System really brings that professional facial experience into your own home. What I love most is the concept of a true at-home hydro facial, combining deep cleansing with hydration in one step. The treatment feels refreshing and gentle, and my skin looks cleaner, smoother, and more nourished after each use. Even after the first session, I noticed a healthy glow and a more polished, refined look to my skin. There is a small learning curve, especially when getting used to the suction and attachments, but after a couple of uses it becomes much more intuitive and easy to use. I have sensitive skin, so I took it slow, and while there was slight redness right after the treatment, my skin calmed down quickly and felt soft and comfortable. I also love that this system makes self-care feel elevated and intentional. It’s perfect for anyone who wants radiant, well-maintained skin without constantly booking salon appointments. Overall, it’s a beautifully designed device that turns an at-home routine into a true skincare ritual ✨
Great addition to any in-home skin routine!
[This review was collected as part of a promotion.] This product is amazing! It's so small and convenient to use. Cools to calm down the skin and cleans pores! Great addition to my home-skin routine!
great
[This review was collected as part of a promotion.] this works AMAZING! Both features of this device are incredible it is pricey but it’s worth it 100% i love it it isn’t loud either it doesn’t hurt and it’s super easy to set up and power on!
Game changer!
[This review was collected as part of a promotion.] Since adding the FacialPro Glow to my weekly skincare routine, everything has changed! My acne flare ups and overall skin texture has improved to such a degree that family and friends notice. I feel clean and refreshed after using the device and no longer feel the need to get expensive spa treatments. I think the best part of FacialPro Glow is I've cut back significantly on my topical acne products use because of the dramatic improvements!