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Customer reviews for Shark FacialPro Glow At Home Hydro-Powered Facial System for
Shark FacialPro Glow At Home Hydro-Powered Facial System
4.6 out of 5 stars
stars
117 ratings117 reviews
  1. 5 stars81% (95)
  2. 4 stars9% (10)
  3. 3 stars5% (6)
  4. 2 stars3% (3)
  5. 1 star3% (3)
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Showing 1-10 of 117 reviews
Sep 2, 2026
Reviewer name: PamelaL
5 out of 5 stars
5 out of 5 stars review

at home facial 💋

[This review was collected as part of a promotion.] i'm so excited to try this! The idea of getting a spa like facial at home while helping exfoliate, hydrate, & refresh my skin sounds amazing. i can't wait to add this to my self care routine & see the glow for myself!!

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: MeghanL
5 out of 5 stars
5 out of 5 stars review

Powerful, game changer for skin care!

[This review was collected as part of a promotion.] Absolutely love this product! It is like getting a facial at home every week! It clears out my pores and makes my skin look so fresh and stunning! The device itself holds a charge for weeks and the suction is pretty powerful!

Review from sharkninja.com
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Aug 27, 2026
Reviewer name: Skincaregirly101
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised by the results! ⭐️⭐️⭐️⭐️⭐️

I’ve had the Shark Pro facial tool for a little over a month now, and I genuinely feel like I’ve noticed a reasonable difference in my skin. I’m someone who is pretty skeptical when it comes to skincare products and tools because it has taken me a long time to figure out what actually works for my skin, but I’ve been pleasantly surprised by this one. Once a week, I use the spa treatment with the Detox and Infuse attachments, which I especially love after days when I’ve worn heavier makeup or my skin feels extra oily and greasy. Then, morning and evening, I use the Cooling DePuff attachment. This has probably become my favorite part of my routine! My skin feels noticeably softer, smoother, and I feel like some of my fine lines are becoming less noticeable. For reference, I’m a 27-year-old female, so my main goals are maintaining healthy skin, improving texture, and helping with early fine lines rather than treating more mature skin. I haven’t used the heating option very much yet, mostly because it’s still hot where I live and the cooling option feels amazing right now. I’m definitely interested to see how I like the heating feature once the weather cools down. Overall, after a little over a month of consistent use, I’m really happy with it and plan to keep it as part of my skincare routine!

Review from sharkninja.com
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Aug 26, 2026
Reviewer name: ShelleyR
5 out of 5 stars
5 out of 5 stars review

Bring the spa to your home

[This review was collected as part of a promotion.] Need a weekly Glow routine? This Shark Facial Pro Glow has you covered! It takes 3 steps totaling around nine minutes total (3 minutes each step). There are normal and gentle attachments each having a wide and t-zone tip. The wide tip is perfect for cheeks, jawline and upper forehead while the t-zone is perfect for nose, chin and around the brow bones. This device is super easy to use and works great! It has a self rinse cycle too which makes cleaning even easier! I love how it leaves my skin soft, hydrated and glowing. This is perfect at-home experience to give your skin a nice clean while also hydrating.

Review from sharkninja.com
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Aug 24, 2026
Reviewer name: ReginaD
5 out of 5 stars
5 out of 5 stars review

Great product!!

[This review was collected as part of a promotion.] I’ve been using the shark facial glow machine for about two weeks now and I can tell a huge difference. My skin is much smoother, softer and healthier is the easiest product ever to use from start to finish including the cleaning of the machine is 10 minutes who can’t spare 10 minutes a week for a little self-care. The price of the machine is expensive. But when you break it down on all the different creams and serums and such that you spend to get the same results, it’s not that bad of a price tag. I am excited to see how much more healthier my skin gets as I continue to use the machine.

Review from sharkninja.com
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Sep 18, 2026
Reviewer name: HollieG
5 out of 5 stars
5 out of 5 stars review

Glowy skin achieved

[This review was collected as part of a promotion.] No longer do I have to go to a spa and get a facial done! This does everything you need to achieve beautiful skin and that healthy glow. The instructions are so easy to follow and charging is so easy and portable to carry with you on trips. When I was done cleaning my face and seen what it was able to get I was so shocked because I had cleansed my face the night before. This performed better than any other skincare product on the market for a at home facial.

Review from sharkninja.com
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Sep 8, 2026
Reviewer name: CristinaV
4 out of 5 stars
4 out of 5 stars review

Great for at home facials

[This review was collected as part of a promotion.] Its a great at home facial device tool, i find that it helps remove sebum fillers which has always been a problem of mine. Skin feels softer and smoother after treatment. I only use it once a week and its not irritating at all. Great for sensitive skin. It has different strengths and different head attachments for your needs.

Review from sharkninja.com
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Aug 31, 2026
Reviewer name: elliegr
3 out of 5 stars
3 out of 5 stars review

it's ok

i bought it and it's fine. wish i had saved my money, not a bad product just feels like a lot of trouble for minially decent facial. i'd rather pay a few times a year than use this, clean it, and eventually have to buy more of the products needed to use it

Review from sharkninja.com
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reply from SharkNinja

Hi Ellie, Thank you for taking the time to share your experience with the FacialPro Glow & Depuff. We're glad to hear that the product worked as intended, but we're sorry to learn that the overall experience hasn't felt worth the investment for you. We understand that convenience is an important part of any beauty routine, and it sounds like the upkeep, cleaning, and ongoing product costs outweighed the benefits you were hoping to see. While we're pleased that you don't consider it a bad product, we're disappointed that it didn't deliver the value and ease of use you expected. If you'd like to discuss your experience further or have any questions about getting the most out of your device, we'd be happy to help: https://support.sharkninja.com/contact-us Thank you again for your honest feedback. Sincerely, Shark Beauty

Aug 27, 2026
Reviewer name: ErinO
3 out of 5 stars
3 out of 5 stars review

Good idea but did not get the job done.

[This review was collected as part of a promotion.] I always write honest reviews so here mine goes. I like the idea of this but to me it misses the mark in some areas. I feel like the suction was not strong enough to get any sort of impurities out. The dirty tank was completely clear after I did the cleaning step. Also for the amount of serum stuff that they give you to use as the last step and the size of the tank that you have to put it in, I feel like you would run out super fast and have to buy more. So where is it available at? The instructions were good, putting it together was easy to minimal. But this is all just my opinion and maybe other people love it.

Review from sharkninja.com
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reply from SharkNinja

Hi Erin, Thank you for taking the time to share your detailed feedback on the FacialPro Glow. We appreciate your honest review and are glad to hear that you found the instructions clear and the setup process easy. We're sorry to hear the experience didn't fully meet your expectations. We understand your concerns about the amount of visible debris collected during treatment and about the ongoing use of the serum solution. Feedback like yours is valuable because it helps us better understand how customers are using the product and where we can improve the overall experience. If you'd like to discuss your results, product usage, or replacement consumables in more detail, we'd be happy to help. Please reach out to our team here: https://support.sharkninja.com/contact-us Sincerely, Shark Beauty

Sep 4, 2026
Reviewer name: Alb
1 out of 5 stars
1 out of 5 stars review

Looks opened definitely not suitable for a gift

Bought with the promotion as a holiday gift. The box was ripped, marred, worn!!! Part of the bar code area is missing. This appears to have been…. Opened!!!! RIdiculous. I do t have time to deal with this right now. I am very disappointed with sams. THe outer box was fine so that means the best up used box was selected for us!!!!! How special!

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reply from SharkNinja Product Expert

Hi Michael,<br /><br />Thank you for your feedback. We&#39;re disappointed to hear that your Facial Pro Glow arrived with damaged packaging that appeared to have been previously opened. We understand how frustrating it must be to receive a product intended as a gift in that condition. Since this purchase was made through Sam&#39;s Club, we recommend contacting Sam&#39;s Club directly regarding the condition of the item and any available resolution options. They will be best equipped to review the order and assist you further. Thank you for bringing this to our attention.<br /><br />Kind Regards,<br />Shark Beauty