This is a warranty replacement of my second failed Opal. We love the ice! We do not like the durability of the product. Our first ice maker quit working after 15 months; well past the 12 month warranty. GE would not give any discount on our second Opal. When it failed at exactly 12 months with a cracked ice auger, they sent us a replacement. It came without a new warranty, so if (when?) this one fails I am no longer a GE Opal owner.

When I read the instructions, they were very difficult to understand. The pics didn't help. Step 8 says fill the reservoir, if desired. Well if you don't the add water comes on. After I finally got it all together, it works. Love the ice. It is a bit tall and won't fit under the cabinets but it's still a great thing since sliced bread.

This is a great ice maker. We have it on our kitchen counter and it fits perfectly under our cabinets. The noise only comes on when making ice but is quiet enough that you become accustomed to it fairly quick. Makes ice fast. My wife really enjoys the nugget ice.

This is a good product however, I do not like the noise. It is a fair amount louder than equivalent ice machines. This unit also has a poor design for where the ice shovel is stored. Once the ice is at half capacity, it is hard to store the shovel. Cleaning this ice machine takes lots of work and will take up an entire day of usage.

We recently purchased the Opal ice maker and are very impressed with the ice nuggets! The machine is much quieter than our previous ice maker and it seems to be MUCH higher quality. The instructions to descale/sanitize the machine prior to making the ice were very easy. The ice does take a minute to make but for just the two of us, we have plenty of ice. Overall, very impressed!

Love this product. My sister has had one for years and have had no problems. My ice maker in my freezer stayed broken so after visiting my sister I decided to buy the ice maker and I am so glad I did. It is easy to operate and makes great ice!! I would recommend this product to any one that likes the pellet ice and a dependable small appliance!!

I’ve never been an ice person. I drink my water without ice and have most other drinks without ice. It was just too big and awkward and it made my teeth hurt. Until I had the good ice. This ice is just wonderful. It’s soft, chewy, and not too cold on my teeth. I’m obsessed.

So far we are happy. It is a little loud, but so far we love it! It has a bigger footprint than we expected but that’s on us for not measuring. We haven’t used the side water holder yet, simply filling the base has made enough ice for our needs thus far. Overall, no complaints. I love how when the ice melts it just refills the base and makes more ice. Also love the included scoop. I’m pretty sure my kids have eaten their weight in nugget ice at this point.

I was skeptical about spending this kind of money for ice. We had a GE ice maker at work and it did not make enough ice and what ice was in the bin was too soft and melted. I got the GE Profile and I am very happy with my purchase! It makes plenty of ice and it stays crunchy all day. This is the best investment, totally worth it.

[Employee of ge_appliances] My family and I love our Opal. There isn't another ice maker on the market that can compare. The side tank is an added bonus and allows for ample time between refills while always ensuring there is enough ice readily available.