This is a warranty replacement of my second failed Opal. We love the ice! We do not like the durability of the product. Our first ice maker quit working after 15 months; well past the 12 month warranty. GE would not give any discount on our second Opal. When it failed at exactly 12 months with a cracked ice auger, they sent us a replacement. It came without a new warranty, so if (when?) this one fails I am no longer a GE Opal owner.

Love this product. My sister has had one for years and have had no problems. My ice maker in my freezer stayed broken so after visiting my sister I decided to buy the ice maker and I am so glad I did. It is easy to operate and makes great ice!! I would recommend this product to any one that likes the pellet ice and a dependable small appliance!!

It was pretty easy to setup. However, despite correct setup -it wouldn’t make ice and was just stuck on “add water” forever even though there was plenty of water in the side tank. After a couple of hours, we just crossed our fingers and selected “cleaning cycle” and let the thing run for a bit. The next morning, it worked like a dream. Once you get it to work, it makes perfect nugget sized ice and QUICKLY too. I turn the machine on 20 min before I’m hosting a party and it just does its thing. We bought silicon containers to store the excess in the freezer for when we don’t consume it all. It’s been a few months now where we use this thing regularly and no complaints so far!

After the ice maker failed in our Brand new refrigerator, we started using counter top bullet shaped, ice makers. They have all worked great. When it was time to replace the last one, we decided to upgrade to the GE Opal 1.0 with nugget ice. We chose this model because it made the smaller nugget ice, had a reservoir & is Not a smart, wi fi connect machine. I will admit I wanted this type of ice & this GE model; my husband is thriftier than me & is holding his opinion until he sees if it was worth the extra money!

I absolutely love my Opal 1. Eating/chewing ice is what helped me 2 years ago when I stopped smoking after 50 years! I love with the Opal ice is always available. The installation was easy/peasy (my daughter put it on the counter top) & I don't hear it running unless I'm in the kitchen & even then the sound isn't loud at all. That being said, I wish they made a smaller model as I'm a single senior citizen & while I don't need so much ice every day, it's a joy to refill my cup so easily. I'm not sure how my deep cleaning process will go, as the machine is so heavy. I might reach out to my community to see if anyone is familiar with the cleaning process. But I LOVE my Opal Ice!!

[This review was collected as part of a promotion.] I absolutely love my ice maker!! My amazing husband got this for me as a gift because he knows how much I love ice even though we have an ice maker on our fridge already, he wanted me to have my own at the ready. This ice maker is amazing, and is perfect in every single way!! It’s just the right size and texture and great for every day use. The only complaint I have is the sound it makes when making ice. SUPER LOUD!! Also, it’s a pretty big machine, for the amount of ice it makes, but I still love it!!

My husband surprised me with this last week. We have been looking for an ice maker for about a year and finally pulled the trigger. The price seemed to be pretty fair. It creates a good amount of ice in a short period of time. The appearance is pleasing and seems like decent size for the type of product. The installation was a little rough. We had to call and get help setting up and was told we might haved to return it and get a different one. It ended up working. The machine is a little noisy. It sounds like the microwave is constantly running.

I was skeptical about spending this kind of money for ice. We had a GE ice maker at work and it did not make enough ice and what ice was in the bin was too soft and melted. I got the GE Profile and I am very happy with my purchase! It makes plenty of ice and it stays crunchy all day. This is the best investment, totally worth it.

I bought this ice maker with hesitation. We had the Opal 2 from GE and had nothing but problems with it. They replaced it under warranty once. We had to replace the pump motor ourselves 3 other times. Nothing but problems. We bought this one because of the new design. We are hopeful for a better experience, but the first one that we received was dead on arrival.

When I read the instructions, they were very difficult to understand. The pics didn't help. Step 8 says fill the reservoir, if desired. Well if you don't the add water comes on. After I finally got it all together, it works. Love the ice. It is a bit tall and won't fit under the cabinets but it's still a great thing since sliced bread.