We appreciate your loyalty to our brand, and you choosing our appliances for your home! We're glad to hear you're happy with the microwave. We love this microwave's various features, especially the Express Cook that allows you to simply press a number, 1 through 6, to add that many minutes of cooking time. We're confident you'll be preparing all sorts of delicious food using this microwave for a long time to come, and that it will serve your needs well just as your other GE Appliances products have. Enjoy!

We'd like to address this issue you've had with the control panel. Many microwaves are shipped with a protective plastic film applied to the outside of the door and the control panel. We recommend checking that any protective film has been removed. If the bubble is on the control panel itself and the microwave's functioning is affected, information about your model’s warranty is available on page 15 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--GQhCt7ID--/81ec727e5ff1738e1b16475b63e0d43f405b4272.pdf Your feedback about the control panel will be shared with our product team for future consideration.

We are glad to hear you are enjoying your new microwave and its size! This model also features Sensor Cooking Controls, which monitor moisture as food cooks and automatically adjust the cooking time for consistently delicious results. The Weight and Time Defrost function lets you enter the weight of your food for automatic defrosting or choose your own time and power level for added flexibility. We are going to share your feedback regarding the size of the control panel numbers with our product team for review. Thank you for being part of the GE Appliances family!