We would like to help you with your microwave not heating uniformly and we want to clarify some information regarding its sounds during operation. Before cooking your items, be sure the microwave glass tray is in place and that the ingredients are well mixed/blended. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800. If the issues persist after troubleshooting, we recommend calling our warranty team at 833-426-3393. It is normal to hear your microwave during operation; you can find a list or regular sounds on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900.

We appreciate your feedback; we are going to share your comments regarding the control panel with our product team for review.

We appreciate your loyalty to our brand, and you choosing our appliances for your home! We're glad to hear you're happy with the microwave. We love this microwave's various features, especially the Express Cook that allows you to simply press a number, 1 through 6, to add that many minutes of cooking time. We're confident you'll be preparing all sorts of delicious food using this microwave for a long time to come, and that it will serve your needs well just as your other GE Appliances products have. Enjoy!

This microwave was designed with ease of use in mind, and we are happy that you have found it to be user friendly. This microwave includes a convenient Add 30 Sec button. This feature quickly starts cooking or add extra time in 30-second increments, perfect for reheats and quick adjustments. We hope this microwave continues to serve you well.

The control panel light is part of the LED digital display and cannot be adjusted. We will pass on your feedback about the control panel visibility to our product team for further review.