Coffee pot works great k cup side works as described. Only flaw is trying to turn the warming plate off you have to press and hold the pot button for three seconds and in some cases the brewer tries to rebrew and then you’re stuck with a refill water flashing light

All in all, this is a good product. It makes great tasting coffee. The main reason for not giving it five stars is, coming from using a competitor's coffee maker for years, the quality of the UI/UX design of this product is slightly lower than what I was used to. It's not downright terrible or anything, just slightly less intuitive and requires a few more steps to accomplish the similar tasks. That being said, I'm still glad to have made the switch.

Replaced our first generation K-Duo with this latest and greatest and we are very happy we did. Everything works great and the unit itself is much lighter, less bulkier and has nicer appearance than the previous one. We drink a lot of coffee in our home so this unit will be getting a workout and we will be using all the new features.

I love my gen 2 Duo. Having the option to go single serve or brew a whole pot is excellent. Also having the ability to brew over ice makes this machine the best one for me. All that's needed to complete this ensemble is frother. Don't forget to grab your re-usable filters for the pot and k-cup (if you desire).

I was excited to see that Keurig made a coffee maker/single cup combo. I had one before made by another company and the water tank leaked. We then used another coffee maker brand and had a separate small Keurig. I am spoiled. This Keurig Gen 2 has a couple of issues that I am not happy with. We love the single cup side. It works better than our old small one. The coffee pot side has no way to adjust shut off time. It is two hours whether you want it that or not. I will not drink coffee that old. Also, you can only make a minimum of 6 cups at a time. When my husband is not home, I like to make 3 cups. That way, I can have a cup and then have a refill. Keurig pods are too expensive to have to make two cups for a refill. This wastes too much coffee. The hot plate does not keep the coffee pot hot enough and there is no way to adjust the temperature of it.

I’ll start that this may be a great solution for others, but it isn’t working for me. I’m disappointed with the “quality” of the product, because at the price point, I had expectations of more substantial parts. This unit is best described as having a “chintzy” feel. However, my biggest complaint is the warming plate 2 hour hold time for the pot warmer. This device replaces a Cuisinart dual brewing unit (with grinder) and that unit had a 4 hour warmer which better fit our household needs for the morning based on wake up times. Generally, we start the day with a pot of ground beans brewed then transition to K-Cups through the day/evening. So, this unit fits part of our needs but I’m not completely sold on the value. I wish the warmer time had been shared in the description which would have driven me to select a K-Cup only option and complimented with a drip brewer more aligned to my specific needs and quality expectations.

I have wanted the 'duo' coffeemaker for a long time and was thrilled to take advantage of the recent deal. My old Keurig still works but I could not resist this new one. Have not used the carafe part yet but love the features so far. The footprint is similar, so it doesn't take up any more space.

I love this duo coffee maker. I have a habit of replacing my Keurig every two years to upgrade the model with new features. I would have given this 5 stars, but I don't understand why there is not a 4 cup setting on this model and a few other duo models. Sometimes I want to have a pot of fresh ground coffee instead of a kcup and I can only make the minimum of 6 cups so I am tossing away the rest and using an extra scoop of coffee that I don't need. Also, I wish the water reservoir had a handle like the other duos instead of two lips which makes it hard to maneuver.

This coffee maker made the worst coffee I’ve ever tasted. Tasted like plastic. After spending to much time on the phone with support and running vinegar water through it as instructed the coffee still tasted awful and like plastic. Returned for a refund.

Good looking easy to use versatile and practical. I have the old single serve that punches one hole to the k cup and gives good flavor. The single serve on this machine punches 5 holes which gives you coffee that’s more flavorful and aromatic. Level up!