So far e are very happy with our purchase. We particularly like the removable water reservoir which makes filling and cleaning easier. If I could add a couple of features, I would like it if the machine had an audible alert when the carafe side is done brewing and I would also like to have the ability to select a longer burner cut off time. Other than these two features the unit is just about perfect. Hope it will last for many years to come.

This is the best duo Keurig ever! I’m a coffee drinker and love using the K-cup, coffee beans and ice coffee features! It’s quiet and easy to manage. I love it and would recommend this to friends and family. I also bought another one for a Christmas gift!

I really had high hopes for this machine as my husband prefers to make a pot of coffee while I prefer to use the single serve pods. However, I prefer my coffee to be hot and this is where the machine falls short. Even though it has an extra hot button for the pod coffee, it doesn’t seem to make any difference. Even the heating tray for the coffee pot does not keep the coffee at a desirable temperature. I also miss the “shot” feature I had on my last Keurig machine. I’m underwhelmed.

Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).

This coffee maker made the worst coffee I’ve ever tasted. Tasted like plastic. After spending to much time on the phone with support and running vinegar water through it as instructed the coffee still tasted awful and like plastic. Returned for a refund.

I receive my coffee maker about a week ago. I like the ice coffee feature and the x-hot button cause I like my cup of coffee very hot. As far as price goes I do think it is a bit over priced.i would of waited till they came down in price but my previous coffee maker broke and I didn’t want to buy one now and buy another one later. And the 2 features the x-hot button and the ice coffee button sold me.

Overall a good product. But has the following issues. Coffee could be hotter. The single cup "My K Cup" 3 piece system for grinds is a little annoying. If the lid isn't screwed on perfectly, you get coffee grinds pouring out and go into your cup. Wish you made a 1 piece system with a simple flip top.

Love this coffee pot! It has a perfect pour...no dribbles or drips. The reservoir is easy to fill and replace. Many options for both pots and cups. Thank you! This Keurig coffee maker is SOOOOO much better than the more generic system I had for several years.

Great multi function coffee maker. Easy to set up and use. Makes great tasting coffee. I was able to eliminate two machines and replace them with this multi use machine, and my counter looks less cluttered. I wish more color choices were available, and the brew temperature was hotter. The hot button makes the water hotter for each cup, but it's still not as hot as I prefer it. Overall a good quality machine for the price. I would recommend it.

It does what it is supposed to do, makes coffee, either by the pot (drip) or by the cup (k-cup pods). I also purchased the reusable pods so I can use my own ground coffee instead of k-cups. I dislike throwing away plastic pods into the landfill. I use a zerowater countertop filter for the water. The removal of the TSP’s in tap water reduces the frequency of descaling.