Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
743 ratings705 reviews
  1. 5 stars77% (574)
  2. 4 stars12% (89)
  3. 3 stars6% (41)
  4. 2 stars3% (21)
  5. 1 star2% (18)
Sort by |
Showing 91-100 of 705 reviews
May 2, 2025
KimBerk
3 out of 5 stars review

Verified Purchase

Half the duo, not so great.

I was excited to see that Keurig made a coffee maker/single cup combo. I had one before made by another company and the water tank leaked. We then used another coffee maker brand and had a separate small Keurig. I am spoiled. This Keurig Gen 2 has a couple of issues that I am not happy with. We love the single cup side. It works better than our old small one. The coffee pot side has no way to adjust shut off time. It is two hours whether you want it that or not. I will not drink coffee that old. Also, you can only make a minimum of 6 cups at a time. When my husband is not home, I like to make 3 cups. That way, I can have a cup and then have a refill. Keurig pods are too expensive to have to make two cups for a refill. This wastes too much coffee. The hot plate does not keep the coffee pot hot enough and there is no way to adjust the temperature of it.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We appreciate your review and apologize that we could not meet your expectations Kim. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.

Jan 3, 2025
CR James
5 out of 5 stars review

Verified Purchase

My Keurig Single Serve & Carafe Coffee Maker

I am really enjoying my new Keurig, it is nice on the days (that my husband will be in the woods hunting) that I only need a few cups of coffee or having the ability to make a pot of coffee as I did on New Years. I have not yet made the ice coffee but I do look forward to that in the Spring and Summer months! This new pot allows me so many options!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We are thrilled to learn that you’re loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for sharing your feedback! Enjoy!

Apr 3, 2025
NewburyLady55
3 out of 5 stars review

Verified Purchase

Not my favorite coffee maker, but it works.

I bought this mainly for my husband who drinks coffee all day long. His biggest complaint is how slowly the water drips into his cup. My biggest complaint is the water container is behind the machine which makes it a little more difficult to see the water level.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
Apr 8, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Keurig got it right this time! Love it!

So far we love this coffee maker. We almost passed it up because our first generation duo only lasted a little less than 3 years and that was a free replacement. Our very first one lasted just a few months. But we like the Keurig brand and the duo has a smaller footprint. Plus it sits on the sliding pod tray under our cabinets. This new 2nd generation makes hotter coffee and it stays hot. Another improvement is the carafe. It does not leak/drip like the previous style. Great improvement all around!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Hi Christine, we are so glad to hear that you are back to brewing with your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!

Dec 24, 2024
Dave Co
4 out of 5 stars review

Verified Purchase

Great design with options

We purchased this machine after years of using another keurig. We like the design and ability to make a pot or single serving. Needed to purchase a universal pod attachment to use canned coffee in single brewer, we also use a ez- cup filter that makes it a cleaner method. Wife says coffee could be hotter.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
Apr 9, 2025
RobMc
5 out of 5 stars review

Verified Purchase

New K-Duo beats the old K-Duo

Replaced our first generation K-Duo with this latest and greatest and we are very happy we did. Everything works great and the unit itself is much lighter, less bulkier and has nicer appearance than the previous one. We drink a lot of coffee in our home so this unit will be getting a workout and we will be using all the new features.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you so much for your review and feedback! We're very glad you're enjoying the variety of brewing options available with your K-Duo Hot & Iced Single Serve & Carafe coffee maker.

Dec 15, 2024
Dmas
2 out of 5 stars review

Verified Purchase

Penalized for purchasing more than two coffee make

This is my third coffee brewer from this company and they offer 50% off on pods but only on your first two purchases so I suggest if you need a third don’t go there they don’t honor the 50% off on your third purchase. I guess they don’t want people to buy their product.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
Dec 18, 2024
Reshon
5 out of 5 stars review

Verified Purchase

K-Duo

This is the best duo Keurig ever! I’m a coffee drinker and love using the K-cup, coffee beans and ice coffee features! It’s quiet and easy to manage. I love it and would recommend this to friends and family. I also bought another one for a Christmas gift!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
Mar 11, 2025
Chris Stamford CT
5 out of 5 stars review

Verified Purchase

Happy with upgrades

Coffee brews more quickly without loss of flavor than prior K-Duo models. Heating plate is a great improvement over the insulated Carafe, and it doesn't burn the coffee if left for a period of time. Smaller profile makes it less obvious on the kitchen counter. Very pleased with this purchase after one month. We'll see how it holds up.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback. Enjoy!

Mar 19, 2025
Anonymous
3 out of 5 stars review

Verified Purchase

Does not make strong coffee

Had an old version of this coffee maker that we loved. It would allow us to my strong coffee in the pot of k-cup. This is the second on that I purchased of this version but neither would allow you to make a strong pot or cup of coffee. Maybe returning this for my money and purchasing some other brand. Other than that it is a good coffee maker.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you for taking the time to share your review. The K-Duo Hot & Iced Single Serve & Carafe coffee maker offers a variety of brewing options to craft your ideal cup, including Strong Brew for brewing a bolder, more intense cup. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!