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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
761 ratings711 reviews
  1. 5 stars77% (587)
  2. 4 stars12% (91)
  3. 3 stars6% (43)
  4. 2 stars3% (21)
  5. 1 star2% (19)
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Showing 91-100 of 711 reviews
Jun 24, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Chinsy, cheap, stopped working

It stopped working after 3 days. It just didn’t turn on. I tried unplugging and leaving it unplugged for an hour. Tried multiple outlets, emptied the water , nothing. Piece of trash. They don’t make things the same anymore. It even feels chinsy. Like if I dropped it , it would shatter. Why do companies continually cut corners yet charge 400% more. All about those margins right??? Capitalism at its finest right here.

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We are sorry to learn that your K-Duo coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!

Jan 13, 2025
Reviewer name: KENSTARS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

K-duo is fantastic

I'm so happy with the new K-duo. It's having the best of both worlds. I’ve been using K cups for several years, but now I want to be able to have both options. This is a solid machine to make coffee anytime. I also got the gold mesh filter, which eliminates having to use paper filters. This is probably my 4th or 5th Keurig coffee maker over the years. Happy brewing.

Review from keurig.com
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reply from Keurig Consumer Care

We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for being a member of the Keurig family. Happy brewing!

Apr 3, 2025
Reviewer name: NewburyLady55
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not my favorite coffee maker, but it works.

I bought this mainly for my husband who drinks coffee all day long. His biggest complaint is how slowly the water drips into his cup. My biggest complaint is the water container is behind the machine which makes it a little more difficult to see the water level.

Review from keurig.com
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Jan 29, 2025
Reviewer name: Eyball
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great dual function coffee maker

The K-cup side is great but I do have a few minor knit picks on the coffee pot side. First, the warming plate only stays on for 2 hours and no way to customize it. I know you can turn it off and back on by holding in the button but I often forget and then end up with a lukewarm cup of coffee. My other complaint is that you have to cycle through the settings every time you set the timer. It does keep the time but you have to acknowledge it and the cup size every time you set it. I am used to my old brewer where you could just turn it to auto and press brew. I will say this brewer is nice and compact for being dual function. If it lasts as long as the one it replaced I will be happy.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share this review with us. We appreciate your detailed feedback and will share it with the appropriate teams. If you ever need any assistance with your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.

Jan 3, 2025
Reviewer name: CR James
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Keurig Single Serve & Carafe Coffee Maker

I am really enjoying my new Keurig, it is nice on the days (that my husband will be in the woods hunting) that I only need a few cups of coffee or having the ability to make a pot of coffee as I did on New Years. I have not yet made the ice coffee but I do look forward to that in the Spring and Summer months! This new pot allows me so many options!

Review from keurig.com
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reply from Keurig Consumer Care

We are thrilled to learn that you’re loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for sharing your feedback! Enjoy!

Nov 18, 2024
Reviewer name: TayH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Enjoying my duo coffee maker!

I really like the ability to brew single serve and a carafe for myself and others. It is a great feature to have the heated plate for the carafe stay warm for up to two hours on its own. It would be nice to have an option to turn on the heated plate again. Looking forward to using the iced coffee option. I do recommend ordering a reusable filter for the coffee grounds, but for the cost, it would be great if it came with one.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for your review. We're glad to hear that you're enjoying the K-Duo coffee maker. If you would like to turn the warming plate back on, simply press and hold the CUPS button for 3 seconds. This will turn the heating plate off and on. We hope this helps!

Apr 12, 2025
Reviewer name: Richard_Evil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Coffee Maker I've Ever Owned

I love my gen 2 Duo. Having the option to go single serve or brew a whole pot is excellent. Also having the ability to brew over ice makes this machine the best one for me. All that's needed to complete this ensemble is frother. Don't forget to grab your re-usable filters for the pot and k-cup (if you desire).

Review from keurig.com
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reply from Keurig Consumer Care

We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!

Mar 2, 2025
Reviewer name: Bakewell
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Worth the Price, I’m Bummed

Honestly, I think I’d rather have my keurig elite and a standard coffee machine. I feel like I really downgraded for the single serve side and I feel like it’s not that difficult to make a good drip coffee. I was really excited to save space with one machine, but I don’t think this pro outweighs the cons. The single serve side makes the coffee taste burnt? Even with the iced feature which claims to reduce heat as it finishes. I don’t see anything in the instructions about checking the temperature unlike the elite. I almost exclusively use the iced feature on the elite, so this is a huge downside for me. The settings on this are very basic and for the price I feel pretty bummed. I also noticed that if you leave the k-cup in the machine it will drip into the tray AND it doesn’t completely empty some k-cups that my elite does. Specifically the sugary iced drinks so I’ll have sludge either drip in the tray while I’m off to work or I’ll get sludge on my hands removing the cup immediately. Another thing I noticed is that this machine does not have a ground on the plug like the elite or classic. Not sure if that’s for a reason, but it feels like a downgrade in safety. Overall, I would not recommend this machine and especially not at the current price .. as a 2nd gen too? Disappointed.

Review from keurig.com
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Dec 1, 2024
Reviewer name: TD Review
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gen2 is a worthwhile upgrade

Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).

Review from keurig.com
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Dec 30, 2024
Reviewer name: Mabob
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good for 1 Cub terrible for brew side

As a total coffee maker i have given it 2 stars One the 1 cup side it gets. 7 stars Brewing side i give it a1 stare Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features

Review from keurig.com
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reply from Keurig Consumer Care

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.