I really like the ability to brew single serve and a carafe for myself and others. It is a great feature to have the heated plate for the carafe stay warm for up to two hours on its own. It would be nice to have an option to turn on the heated plate again. Looking forward to using the iced coffee option. I do recommend ordering a reusable filter for the coffee grounds, but for the cost, it would be great if it came with one.

So far e are very happy with our purchase. We particularly like the removable water reservoir which makes filling and cleaning easier. If I could add a couple of features, I would like it if the machine had an audible alert when the carafe side is done brewing and I would also like to have the ability to select a longer burner cut off time. Other than these two features the unit is just about perfect. Hope it will last for many years to come.

Overall its just another coffee pot, but theres a few things I think could make it better. Theres no sense in having to push five buttons just to turn on auto brew. I understand doing this for the initial setup, but not everytime night just to turn it on. Also, you cant select the number of ounces for cold brew like you can for regular pods. Our old Hamilton Beach was more user friendly.

Kcup side is perfect! Carafe side is very meh, filter is extremely small and barely holds enough grinds for 12 cups, and usually spills over and then there is coffee grinds at the bottom of the pot. Not my favorite so ima switching back to my ninja coffee maker

Coffee brews more quickly without loss of flavor than prior K-Duo models. Heating plate is a great improvement over the insulated Carafe, and it doesn't burn the coffee if left for a period of time. Smaller profile makes it less obvious on the kitchen counter. Very pleased with this purchase after one month. We'll see how it holds up.

This machine is great! I’m the only one in my family that drinks caffeinated coffee. I can brew a pot of coffee for my family members who drink decaf coffee and brew a single cup of caffeinated coffee for myself! There are many coffee options to choose from as well. I’m in the trial era at the moment, not sure which coffee brand/flavor is yet my favorite. I just tried the iced coffee option and could take it or leave it, but then I’m not much of an iced coffee drinker. Usually if I want an iced coffee or blended iced coffee I’ll make a trip to my local coffee shop. Overall this machine serves all of my coffee needs!

Fun Fact: Hidden in the Terms & Conditions you must purchase 16 total boxes (12 outside of the initial purchase) of K-Cup products in order to qualify for the half priced items. Before you purchase the Starter Kit be aware of what you are signing up for.

Great multi function coffee maker. Easy to set up and use. Makes great tasting coffee. I was able to eliminate two machines and replace them with this multi use machine, and my counter looks less cluttered. I wish more color choices were available, and the brew temperature was hotter. The hot button makes the water hotter for each cup, but it's still not as hot as I prefer it. Overall a good quality machine for the price. I would recommend it.

Works great and is nice and quiet. Only downside I’m noticing is when I’m making tea. For some reason, not every time, there will be grounds in the bottom of my cup. I’ve tried rinsing it out, making sure it’s clean, but it keeps happening. When I’m making coffee or just a cup of coffee, it hasn’t done this.

Love that this will brew either a pot or a cup! Husband loves really hot coffee so we tried out the x hot feature. It brews about 20 degrees hotter…. So that’s a win! The basket for the coffee pot is convenient to fill and to empty. We removed the base at the bottom of the cup holder since we always brew in a 20 oz Artic cup. Haven’t notice it splatters so far!!