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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
776 ratings717 reviews
  1. 5 stars77% (600)
  2. 4 stars12% (92)
  3. 3 stars6% (43)
  4. 2 stars3% (22)
  5. 1 star2% (19)
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Showing 101-110 of 717 reviews
Jul 17, 2025
Reviewer name: Shade
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new Keurig Duo Brewer (gen 2)

Love the Keurig coffee makers, this is our second keurig, we had our first one for since 2012. It was time for an upgrade the duo keurig is awesome I can make a carfe or a single cup. I can make the coffee Xtra hot and strong. I highly recommend keurig brewers they have many different ones that you can choose the best fit for you.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We are very glad you are enjoying your K-Duo coffee maker. Thank you so much for your review and feedback. Happy brewing!

Mar 2, 2025
Reviewer name: Bakewell
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Worth the Price, I’m Bummed

Honestly, I think I’d rather have my keurig elite and a standard coffee machine. I feel like I really downgraded for the single serve side and I feel like it’s not that difficult to make a good drip coffee. I was really excited to save space with one machine, but I don’t think this pro outweighs the cons. The single serve side makes the coffee taste burnt? Even with the iced feature which claims to reduce heat as it finishes. I don’t see anything in the instructions about checking the temperature unlike the elite. I almost exclusively use the iced feature on the elite, so this is a huge downside for me. The settings on this are very basic and for the price I feel pretty bummed. I also noticed that if you leave the k-cup in the machine it will drip into the tray AND it doesn’t completely empty some k-cups that my elite does. Specifically the sugary iced drinks so I’ll have sludge either drip in the tray while I’m off to work or I’ll get sludge on my hands removing the cup immediately. Another thing I noticed is that this machine does not have a ground on the plug like the elite or classic. Not sure if that’s for a reason, but it feels like a downgrade in safety. Overall, I would not recommend this machine and especially not at the current price .. as a 2nd gen too? Disappointed.

Review from keurig.com
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Mar 27, 2025
Reviewer name: M Rimini
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Simple is Better

Had to get out instructions just to know how to turn off coffee pot. The auto-brew feature seems to want you to walk through all steps in setting time to brew each time it's turned on. Ordering direct was unable to use coupon code provided, instead received free Keurig K-Cups (would have rather had the discount).

Review from keurig.com
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Sep 30, 2024
Reviewer name: Suzack
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

not what i thought it was

only reason this got a 3 star was that no where did they show that you always have to make a full pot of coffee. for single people like myself it is a waste of alot of coffee. i like to make partial pots of coffee all the time. also there is no way to shut off the 2 hour auto shut off on the maker so if your like me and remove the entire pot of coffee and pour it into a separate carafe to keep warm for all day, there is an empty pot sitting on a warm burner? not what i was looking for in the long run. anyway otherwise its a keurig. plain and simple. not the best of both worlds like i wanted.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thanks for your review! You can brew as little as 6 cups on the carafe side of the K-Duo coffee maker. To make a smaller amount, we would recommend brewing K-Cup pods on the single serve side of the coffee maker. If you would like to turn the heating plate off, press and hold the CARAFE button or press the POWER button, the CARAFE will no longer be illuminated red, signaling the heating plate is off. We hope this is helpful!

Apr 8, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keurig got it right this time! Love it!

So far we love this coffee maker. We almost passed it up because our first generation duo only lasted a little less than 3 years and that was a free replacement. Our very first one lasted just a few months. But we like the Keurig brand and the duo has a smaller footprint. Plus it sits on the sliding pod tray under our cabinets. This new 2nd generation makes hotter coffee and it stays hot. Another improvement is the carafe. It does not leak/drip like the previous style. Great improvement all around!

Review from keurig.com
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reply from Keurig Consumer Care

Hi Christine, we are so glad to hear that you are back to brewing with your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!

Aug 15, 2024
Reviewer name: Sherry01
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Enjoying it but not wowing me.

I receive my coffee maker about a week ago. I like the ice coffee feature and the x-hot button cause I like my cup of coffee very hot. As far as price goes I do think it is a bit over priced.i would of waited till they came down in price but my previous coffee maker broke and I didn’t want to buy one now and buy another one later. And the 2 features the x-hot button and the ice coffee button sold me.

Review from keurig.com
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Jan 29, 2025
Reviewer name: Eyball
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great dual function coffee maker

The K-cup side is great but I do have a few minor knit picks on the coffee pot side. First, the warming plate only stays on for 2 hours and no way to customize it. I know you can turn it off and back on by holding in the button but I often forget and then end up with a lukewarm cup of coffee. My other complaint is that you have to cycle through the settings every time you set the timer. It does keep the time but you have to acknowledge it and the cup size every time you set it. I am used to my old brewer where you could just turn it to auto and press brew. I will say this brewer is nice and compact for being dual function. If it lasts as long as the one it replaced I will be happy.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share this review with us. We appreciate your detailed feedback and will share it with the appropriate teams. If you ever need any assistance with your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.

Aug 24, 2025
Reviewer name: Courtney C
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bummed out over Duo

I have used Keurigs for a long time and have loved them, but I regret buying the K-Duo sadly. The single brew side is great, albeit a little noisier than my previous single brew, but the carafe side is awful. I’ve tried brewing all different cup levels and all different kinds of filters and every single time the filter area overflows. We have given up trying. I emailed Keurig as the website says we can, but they just responded with “call us”. I wish I had just stuck to a single cup brewer.

Review from keurig.com
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reply from Keurig Consumer Care

Hi Courtney, we are sorry to hear that you are disappointed with your K-Duo Hot & Iced coffee maker. Our Consumer Care team will be happy to troubleshoot the issue you are experiencing. For immediate assistance, please call our Consumer Care team at 866-901-2739. Thank you for reaching out!

Dec 13, 2024
Reviewer name: Nancy Brenn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

K-Duo Coffee Maker

Makes great coffee in carafe or cup. Unfortunately, using the cup button to turn off the carafe warming plate before the 2-hour warm time has expired doesn’t work. I have to unplug the unit to shut off early and then reset the clock, etc. - Somewhat inconvenient.

Review from keurig.com
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Nov 1, 2024
Reviewer name: Dave from Venice
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good coffee maker. A little expensive.

Overall, we are happy. The carafe is a different shape than the previous model. We wish they included some paper filters or a reusable/washable filter. The same can be said for the water reserve....they don't give you the filter that is needed or the charcoal pod(s). Coffee brews faster and is hotter. Setup was fairly easy we shall see how things go.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for reviewing your K-Duo coffee maker Dave. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.