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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars688 ratings688 reviews
  1. 5 stars77% (529)
  2. 4 stars13% (86)
  3. 3 stars6% (41)
  4. 2 stars2% (15)
  5. 1 star2% (17)
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Showing 21-30 of 688 reviews
Jun 5, 2025
Mr Mark
4 out of 5 stars review

Verified Purchase

Keurig-the best coffee maker in the world

This is my 3rd Keurig. My wife complains that there is too much plastic with the pods. So I decided to buy this model that offers a carafe option. My wife brews her coffee by pouring hot water over a filter that drips to her cup. SO MESSY and TIME CONSUMING FOR ONE CUP. My only complaint is that I would like to be able to brew one cup of coffee in the carafe but Keurig says not to. Rather I should use the pod instead for single serve. That’s OK for me as I love the easiness of making no messy coffee for one drink at a time. Other than that , I find the Keurig to be an amazing mechanical engineering design that is so easy to use.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for sharing your review with us on your new K-Duo coffee maker. We appreciate the feedback.

Aug 10, 2025
GaPeachNanny
5 out of 5 stars review

Verified Purchase

Great coffee pot!!

Love that this will brew either a pot or a cup! Husband loves really hot coffee so we tried out the x hot feature. It brews about 20 degrees hotter…. So that’s a win! The basket for the coffee pot is convenient to fill and to empty. We removed the base at the bottom of the cup holder since we always brew in a 20 oz Artic cup. Haven’t notice it splatters so far!!

Review from keurig.com
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reply from Keurig Consumer Care

Thank you so much for taking the time to review your K-Duo coffee maker. We appreciate the feedback! Enjoy!

Jul 24, 2025
JEHA
5 out of 5 stars review

Verified Purchase

I love my Keurig Duo

I have had a Keurig coffee pot ever since they first came out. I think the k-Duo is the best one yet because I love both hot and cold coffee just like tea. I especially like this particular coffee pot because I can brew one cup or a carafe when I have company. What more could I ask for.

Review from keurig.com
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reply from Keurig Consumer Care

We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!

May 14, 2025
Melissa Gouty
5 out of 5 stars review

Verified Purchase

Get a perfect pour!

Love this coffee pot! It has a perfect pour...no dribbles or drips. The reservoir is easy to fill and replace. Many options for both pots and cups. Thank you! This Keurig coffee maker is SOOOOO much better than the more generic system I had for several years.

Review from keurig.com
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reply from Keurig Consumer Care

Hi Melissa, we are so happy to hear that you are loving your new K-Duo coffee maker! Thank you for taking the time to share your review and feedback with us.

Jul 29, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Great coffee, convenient dual purpose brewer.

I recently purchased this K-Duo Gen 2 coffee maker. I like the fact that one machine can do Carafe coffee, but also single serve k cups. It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.

Review from keurig.com
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reply from Keurig Consumer Care

We're glad to hear that. Happy brewing!

Aug 24, 2025
Courtney C
3 out of 5 stars review

Verified Purchase

Bummed out over Duo

I have used Keurigs for a long time and have loved them, but I regret buying the K-Duo sadly. The single brew side is great, albeit a little noisier than my previous single brew, but the carafe side is awful. I’ve tried brewing all different cup levels and all different kinds of filters and every single time the filter area overflows. We have given up trying. I emailed Keurig as the website says we can, but they just responded with “call us”. I wish I had just stuck to a single cup brewer.

Review from keurig.com
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reply from Keurig Consumer Care

Hi Courtney, we are sorry to hear that you are disappointed with your K-Duo Hot & Iced coffee maker. Our Consumer Care team will be happy to troubleshoot the issue you are experiencing. For immediate assistance, please call our Consumer Care team at 866-901-2739. Thank you for reaching out!

Oct 1, 2025
Sewmommy
5 out of 5 stars review

Verified Purchase

Great machine

I think it’s great having both machines in one place. I make ice coffee more than cappuccino at home was the deciding factor in buying this

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking time to share this feedback about the design of your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We appreciate the love!

Oct 20, 2025
Currently
1 out of 5 stars review

Verified Purchase

Not too happy

It makes the coffee light and watery and the water filter is not included. But I like that I can make a carafe

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share your review and feedback with us. We truly appreciate it and will pass along your comments to the appropriate teams. If you ever need assistance with your K-Duo coffee maker, our Consumer Care team will be happy to help. Simply reach out to us at 866-901-2739.

Sep 21, 2025
Kmacnjax
5 out of 5 stars review

Verified Purchase

Great Coffee Maker

Great dual coffee maker! Whether you want a pot of fresh brewed coffee or a single kcup this is the machine for you!!

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for sharing your review with us. We appreciate the feedback.

Oct 11, 2025
Lisa Green
5 out of 5 stars review

Verified Purchase

Duo brew

Flexible brew options that actually work! I love being able to use the ground coffee option as well as k cups

Review from keurig.com
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reply from Keurig Consumer Care

Thank you so much for your review and feedback Lisa! We're very glad you're enjoying the variety of brewing options available with your K-Duo Hot & Iced Single Serve & Carafe coffee maker.