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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
761 ratings711 reviews
  1. 5 stars77% (587)
  2. 4 stars12% (91)
  3. 3 stars6% (43)
  4. 2 stars3% (21)
  5. 1 star2% (19)
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Showing 11-20 of 711 reviews
Oct 14, 2025
Reviewer name: Revans
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A great little machine that works!!

I just want to say, this coffee maker is one of the best that I ever had! So happy with this product. I had the cuisinart. It was alway a problem, in the morning I just don’t have the time for! This one works, does not spit water all over. Pods don’t explode in a mess! What a great little machine. I won’t ever look elsewhere again!! Thank you also for the free coffee pods! I just can’t thank you enough!!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!

Oct 16, 2025
Reviewer name: Penmaker
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better than Gen 1

I purchased the coffee maker after my Gen 1 decided to go flakey on me, by not dispensing the same number of ounces I selected. Instead of 12 cups in the carafe I would get any amount other than 12. same with cups. The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase. That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head. I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking time to share this feedback. We appreciate the love!

Oct 19, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not made the same.

Compared to my last Keurig, that I had for years and loved, this is made with very flimsy , cheap materials. The pod coffee does not get hot. Even when I press hot. The brewer coffee tastes bad. Old. Currently looking for someone to give it to so I can purchase another brand. Good bye ole friend

Review from keurig.com
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reply from Keurig Consumer Care

Bridget, we value your time and would like to look into your concerns with the K-Duo Hot & Iced Single Serve & Carafe coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Oct 9, 2025
Reviewer name: vMTZ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

not what expected

Its a bit complex to work around. EX: if you want to brew over "ICE" the machine wont allow you to choose "strong" and the OZ needed It only does 6oz at a time per k-cup and its normal temp. Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,

Review from keurig.com
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reply from Keurig Consumer Care

We appreciate the feedback. We'll pass this on.

Oct 6, 2025
Reviewer name: Norbert
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Solid performer

All in all, this is a good product. It makes great tasting coffee. The main reason for not giving it five stars is, coming from using a competitor's coffee maker for years, the quality of the UI/UX design of this product is slightly lower than what I was used to. It's not downright terrible or anything, just slightly less intuitive and requires a few more steps to accomplish the similar tasks. That being said, I'm still glad to have made the switch.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.

Oct 13, 2025
Reviewer name: JJ1941
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffeemaker

So far I have been very pleased with the coffee maker. I like the clear and straightforward control panel. The single water tank and its ease of use. The new water sprayer design makes a difference in the quality and taste of coffee in either the carafe or single pod. I purchased stainless steel individual reusable cups that are great. All in all I am really pleased with my purchase.

Review from keurig.com
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reply from Keurig Consumer Care

Thanks for the amazing review! We really appreciate it.

Aug 7, 2026
Reviewer name: Bruce Hilton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Don’t miss out

Great product and great price

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We’re glad your new K-Duo coffee maker is hitting the mark. Thanks for the feedback!

Jul 21, 2026
Reviewer name: AK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

All in one

It is ice to have all in one i love traditional k cups husband like making a pot

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We're delighted to hear that you are both enjoying your K-Duo coffee maker. Thank you for having us a part of your family. Happy brewing!

Jul 19, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Enjoy the versatility

Versatility is great a pod or pot.

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

Thank you so much for your review and feedback! We're very glad you're enjoying the variety of brewing options available with your K-Duo coffee maker.

Jul 21, 2026
Reviewer name: JD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT COFFEE maker

Works great came with all kinds of extras

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We are glad you are loving your K-Duo coffee maker! Thank you for taking the time to share this feedback! Enjoy!