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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
743 ratings705 reviews
  1. 5 stars77% (574)
  2. 4 stars12% (89)
  3. 3 stars6% (41)
  4. 2 stars3% (21)
  5. 1 star2% (18)
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Showing 11-20 of 705 reviews
Oct 16, 2025
Penmaker
4 out of 5 stars review

Verified Purchase

Better than Gen 1

I purchased the coffee maker after my Gen 1 decided to go flakey on me, by not dispensing the same number of ounces I selected. Instead of 12 cups in the carafe I would get any amount other than 12. same with cups. The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase. That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head. I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you for taking time to share this feedback. We appreciate the love!

Oct 14, 2025
Revans
5 out of 5 stars review

Verified Purchase

A great little machine that works!!

I just want to say, this coffee maker is one of the best that I ever had! So happy with this product. I had the cuisinart. It was alway a problem, in the morning I just don’t have the time for! This one works, does not spit water all over. Pods don’t explode in a mess! What a great little machine. I won’t ever look elsewhere again!! Thank you also for the free coffee pods! I just can’t thank you enough!!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!

Oct 19, 2025
Anonymous
1 out of 5 stars review

Verified Purchase

Not made the same.

Compared to my last Keurig, that I had for years and loved, this is made with very flimsy , cheap materials. The pod coffee does not get hot. Even when I press hot. The brewer coffee tastes bad. Old. Currently looking for someone to give it to so I can purchase another brand. Good bye ole friend

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Bridget, we value your time and would like to look into your concerns with the K-Duo Hot & Iced Single Serve & Carafe coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.

Oct 9, 2025
vMTZ
3 out of 5 stars review

Verified Purchase

not what expected

Its a bit complex to work around. EX: if you want to brew over "ICE" the machine wont allow you to choose "strong" and the OZ needed It only does 6oz at a time per k-cup and its normal temp. Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We appreciate the feedback. We'll pass this on.

Oct 7, 2025
An unsatisfied customer
2 out of 5 stars review

Verified Purchase

Warm coffee

The coffee on the drip side is not as hot as it should be and the least amount of cups you can make is 6. Many times I only use 4 cups so this is a waste of money. When attempting to return the maker I found I must pay for shipping so I am sorry I made this purchase that now I’m stuck with.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you for sharing your review. We're sorry to hear the coffee maker didn’t meet your expectations. That’s not the experience we aim to provide, and we’d welcome the chance to make it right. When you're ready, please reach out to our Consumer Care team at 866-901-2739. We're available daily from 7:00 AM to 10:00 PM EST and happy to assist.

Oct 13, 2025
JJ1941
5 out of 5 stars review

Verified Purchase

Great Coffeemaker

So far I have been very pleased with the coffee maker. I like the clear and straightforward control panel. The single water tank and its ease of use. The new water sprayer design makes a difference in the quality and taste of coffee in either the carafe or single pod. I purchased stainless steel individual reusable cups that are great. All in all I am really pleased with my purchase.

Review from keurig.com
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reply from Keurig Consumer Care

Thanks for the amazing review! We really appreciate it.

Oct 16, 2025
Martin Family
5 out of 5 stars review

Verified Purchase

pleased - exactly what we expected

The unit is exactly what we expected - simple & works well, looks nice on the countertop, easy to figure out. There is no water filter included if you’d expect it to be - we use our Culligan filtered water anyway. Hoping this unit lasts awhile. We previously had one of the single K cup brewers & it stopped working after about 7 months.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help! 

Jul 29, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Great coffee, convenient dual purpose brewer.

I recently purchased this K-Duo Gen 2 coffee maker. I like the fact that one machine can do Carafe coffee, but also single serve k cups. It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.

Review from keurig.com
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reply from Keurig Consumer Care

We're glad to hear that. Happy brewing!

Sep 14, 2025
KayCa
5 out of 5 stars review

Verified Purchase

Great coffee maker.

We’ve had a Bunn for years with separate single serve Keurig’s. I love this duo. Less counterspace, easy controls, programmable. We wanted a pot that brews 12 cups; the pot seems huge, and it’s heavy when full. The height is good under my counter. My largest Tervis cup fits under the single serve. I’m happy!

Review from keurig.com
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reply from Keurig Consumer Care

We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!

Aug 10, 2025
GaPeachNanny
5 out of 5 stars review

Verified Purchase

Great coffee pot!!

Love that this will brew either a pot or a cup! Husband loves really hot coffee so we tried out the x hot feature. It brews about 20 degrees hotter…. So that’s a win! The basket for the coffee pot is convenient to fill and to empty. We removed the base at the bottom of the cup holder since we always brew in a 20 oz Artic cup. Haven’t notice it splatters so far!!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you so much for taking the time to review your K-Duo coffee maker. We appreciate the feedback! Enjoy!