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Customer reviews for Philips Norelco Shaver 6900 for
Philips Norelco Shaver 6900
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4.3 out of 5 stars
stars
800 ratings798 reviews
  1. 5 stars63% (506)
  2. 4 stars21% (164)
  3. 3 stars6% (49)
  4. 2 stars6% (44)
  5. 1 star5% (37)

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Showing 711-720 of 798 reviews
Oct 5, 2025
Overjoyed
5 out of 5 stars review

Comfort

I have used Norelco shavers in the past, and tried something different. I purchased a Wahl professional electric razor, and it broke within 3 months. It was a little rough on the skin, and did not meet my expectations. I purchased this 7000 series razor only 2 days ago, and I love it. Very sensitive on the skin, and has a very close shave. I will stick with Norelco from now on.

Review from philips.com
Helpful?770DNO3222ND19395157100
Sep 11, 2025
TPS1
1 out of 5 stars review

Sucks!!

This 7000 series shaver sucks!! It stopped working. I called and spoke to a man who spoke very poor English. The razor is registered and I tried to follow the worthless prompts on the help site. It’s a F…ing razor. I just want to shave. I will be going to a store and buying a razor that doesn’t require my F…ing IPhone. Who is the genius who designed this?? It’s been over 2 hours and I’m waiting for a call back. God, I’m glad you don’t make a lifesaving device Don’t buy these pieces of S..T.

Review from philips.com
Helpful?770DNO3222ND19395157100
reply from Philips Consumer Care

Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care

Jan 8, 2025
Roger Poirier
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.]

Review from philips.com
Helpful?770DNO3222ND19395157100
Nov 19, 2025
Quig
5 out of 5 stars review

An excellent product all around. And the app is a lot of fun.. it evaluates your time and technique after every shave . Highly recommended.

Review from philips.com
Helpful?770DNO3222ND19395157100
Dec 22, 2025
Disappointed1949
2 out of 5 stars review

Takes a long time

Takes 6 passes over same area so takes forever to shave. I have soft beard. Upper lip especially difficult. 4 months. Watched technique videos.

Review from philips.com
Helpful?770DNO3222ND19395157100
reply from Global 247

Hellothere. We’re sorry to hear about your experience, and thank you for bringing this to our attention. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care

Nov 18, 2025
New user5
2 out of 5 stars review

Bad charging design

Just bought this, and very disappointed at the charging cord! Just a USB connection? Not the way to start out with a new customer for electric shavers. I have macular degeneration, and this is a major obstacle for me

Review from philips.com
Helpful?770DNO3222ND19395157100
reply from Philips Consumer Care

Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care

Dec 1, 2025
rfb1
1 out of 5 stars review

Runs REALLY slow, and cuts poorly. Not satisfied with performance at all.

Review from philips.com
Helpful?770DNO3222ND19395157100
reply from Global 247

Hello there. We’re sorry to hear about your experience, and thank you for bringing this to our attention. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care

Feb 20, 2026
mars1601
5 out of 5 stars review

[This review was collected as part of a promotion.]

Review from philips.com
Helpful?770DNO3222ND19395157100
Dec 23, 2024
ScoobaSteve
1 out of 5 stars review

Can't shave a strait line

I watched and read all the "how-to" content. I just don't understand why you can't shave a strait line for goatee's. I guess this is a good product for people that shave their heads, but other than that, it's not practical. Also the trimmer on the backside doesn't cut, like barely at all. You can almost get gold foils for the price of this product. Very disappointed 😞

Review from philips.com
Helpful?770DNO3222ND19395157100
reply from Philips Consumer Care

Hi there, We are sorry to hear about your disappointing experience with the Series 7000 shaver. To achieve the best results, including clean lines for goatees, ensure the shaver is fully charged and clean. For more detailed tips, please visit our guide (https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver). We want you to be satisfied with your product. Please reach out to us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), X (https://twitter.com/PhilipsCare), or via our support page (https://www.usa.philips.com/c-w/support-home/support-contact-page) for further assistance. Thank you for your feedback. We’re here to help. Best regards, Philips Consumer Care

Jan 5, 2023
Peter34
5 out of 5 stars review

Clean, Close Shave

[This review was collected as part of a promotion.] I would buy this razor over and over again. I have a pretty thick beard and it eats it all up without an issue. I shave about once a week and have a full beard each time I shave. I always get comments as to how I always look baby faced when it comes to Friday night :). I have always used Norelco products and this ensures that I will continue to use their stuff.

Review from philips.com
Helpful?770DNO3222ND19395157100