We are genuinely sorry to hear that while the cleaning performance of our new Tide evo Laundry Detergent Tiles, Original Scent, was good, the scent was a disappointment for you. As an incredibly loyal Tide customer for almost 8 years, your feedback is invaluable, and we truly appreciate you trying our innovative 0 percent fillers, 0 percent extra water, and 0 percent plastic bottles product. Your satisfaction is our absolute top priority, and it deeply concerns us that the fragrance detracted from your overall experience. We definitely want to learn more about this and understand precisely what you encountered with the scent. All consumer input allows us to enhance our products and services, and hearing from a long-standing customer like you is particularly important. Please contact us directly at 1 800 879 8433 so we can discuss this further and help make things right. We are here to help and truly value your dedication to Tide. Thank you.

We are really sorry to hear you had this experience with our Tide evo Laundry Detergent Fiber Tiles, Original, Hilda. It must upsetting that the product formulation is not of your liking. We really appreciate you providing us with this feedback and positive comments on it, but this is definitely not the type of experience we want you to go through. Your suggestion will be heard. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Hello! Thank you for sharing your detailed feedback. We appreciate your positive comments on cleaning performance, scent, and convenience. Regarding optical brighteners, Tide Evo is designed to not only clean effectively but also protect colors and keep clothes vibrant for longer, up to 12 months compared to leading sheets. Our detergent’s advanced formula includes six layers of concentrated cleaning ingredients that target stains, brighten, fight odors, and freshen, with quick dissolution in water. If you have any questions or need assistance, please contact us at (800) 879-8433. We’re happy to help!

Hello Dear Consumer. Thanks for taking the time to leave your review. Tide evo is designed to dissolve instantly upon contact with water and works best when placed directly in the washing machine drum or drawer. It’s formulated for use in all water temperatures, including cold water, and should not leave residue if used as directed. We’re sorry you’re not getting the experience you were expecting. Please know that we have many quality checks in place to make sure your product is in great condition for you and perform as intended. We’d like to look into this so please give us a call at (800) 879-8433.

Hello! Thank you for your great review! We are so happy to hear that our Tide evo Laundry Detergent Fiber Tiles, Original has been such a positive experience for you! Thank you for choosing Tide! Have a nice day!

Thank you so much for your thoughtful and encouraging words! We're thrilled to hear that Tide Evo helps you feel good about your carbon footprint and sparks important conversations about sustainability. We're committed to ongoing innovation to bring better cleaning solutions that are also better for the environment, like Tide Evo’s plastic-free packaging and energy-saving cold water performance. Your passion as a mother and consumer truly inspires us!

We are really sorry to hear you had this experience with our Tide evo Laundry Detergent Fiber Tiles, Original, Michelle. It must upsetting that the products did not perform as expected even more knowing these product supposed to perform greatly in your wash. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Improper detergent dosing and oversized loads can cause residue on fabrics and hinder washing. For high-efficiency machines, maintain specific fill levels: a hands gap for normal cycles, 60% for synthetics, and 40% for delicate cycles. Low water pressure can also affect performance. Always follow dosing instructions putting PODS or evo tiles on the bottom of the drum and check pod compatibility with newer machines. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Hi Anthony! We are absolutely delighted to hear that you find the new Tide Evo Laundry Detergent Tiles in Original Scent to be a great product, offering excellent cleaning and a wonderful fragrance! It is fantastic to know that you are enjoying this innovative solution. Thank you for sharing your positive experience!