We are genuinely sorry to hear that while the cleaning performance of our new Tide evo Laundry Detergent Tiles, Original Scent, was good, the scent was a disappointment for you. As an incredibly loyal Tide customer for almost 8 years, your feedback is invaluable, and we truly appreciate you trying our innovative 0 percent fillers, 0 percent extra water, and 0 percent plastic bottles product. Your satisfaction is our absolute top priority, and it deeply concerns us that the fragrance detracted from your overall experience. We definitely want to learn more about this and understand precisely what you encountered with the scent. All consumer input allows us to enhance our products and services, and hearing from a long-standing customer like you is particularly important. Please contact us directly at 1 800 879 8433 so we can discuss this further and help make things right. We are here to help and truly value your dedication to Tide. Thank you.

We are sorry to hear about your experience with Tide Evo. The product is designed to dissolve instantly upon contact with water and should not leave soap stains on clothes. For best results, we suggest using one tile for small loads or two tiles for larger loads, placing the tile or tiles directly into the empty drum before adding your laundry. Also, we recommend following the temperature settings on your garment care labels. If you used more than the recommended amount or placed the tile incorrectly, that might cause residue. Tide Evo is made to be 100 percent concentrated, water-activated, and free of fillers, so it cleans effectively without extra mess. We would love to hear more about your experience and assist you further, so please call us at (800) 879-8433.

Janell, we are truly sorry to hear about your extremely frustrating experience with our Tide evo Laundry Detergent Tiles, Original Scent. This is certainly not the performance we intend for our product, and we deeply regret any inconvenience or concern this has caused you. We would be incredibly grateful to learn more details about your experience. For optimal results, we suggest placing one tile into the bottom of your empty washing machine drum for small loads, or two tiles for larger loads, before adding your laundry. These tiles are designed to dissolve instantly and work effectively in all wash temperatures. Please contact us directly at 1 800 879 8433 so we can investigate this situation thoroughly and provide personal assistance. We are here to help and value your insights immensely. Thank you.

Hello Ace! Thank you so much for your wonderful and kind comments! We are thrilled to hear you love our Tide evo Laundry Detergent Fiber Tiles, Original. Your positive experience means a lot to us and inspire us to keep bringing high quality products to our consumers! Have a nice day!

Hello! Thank you for sharing your detailed feedback. We appreciate your positive comments on cleaning performance, scent, and convenience. Regarding optical brighteners, Tide Evo is designed to not only clean effectively but also protect colors and keep clothes vibrant for longer, up to 12 months compared to leading sheets. Our detergent’s advanced formula includes six layers of concentrated cleaning ingredients that target stains, brighten, fight odors, and freshen, with quick dissolution in water. If you have any questions or need assistance, please contact us at (800) 879-8433. We’re happy to help!

We are really sorry to hear you had this experience with our Tide evo Laundry Detergent Fiber Tiles, Original, Hilda. It must upsetting that the product formulation is not of your liking. We really appreciate you providing us with this feedback and positive comments on it, but this is definitely not the type of experience we want you to go through. Your suggestion will be heard. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Thank you so much for your wonderful feedback! We're thrilled to hear you love how easy Tide Evo is to use and how great your clothes come out. Its innovative fiber-layered formula really does deliver a powerful clean and fresh scent without the mess of liquids. Keep enjoying that effortless, amazing laundry experience!