Absolutely horrible. It is EXTREMELY hard to push and the suction was so strong it was pulling the carpet fibers out of my carpet! Damaging my carpets. I called Dyson support 4 times and they continued to tell me they'd send me an "easy push" ir "adjustable" cleaner head replacement. After 4 calls with them they finally said this particular machine doesn't have any other cleaner head that has adjustable or easy push options than what comes on the machine. I returned it and bought a different brand.

Opened it, very heavy , cheap plastic cord holder, everything about this was cheap. Has the Dyson brand but if this is how they make other products - they are way overrated! Returned - wouldn't know why anybody would keep a $200 vac that maybe is worth $20.

This is my third trash Dyson (yes, I know and my last one). I used it twice before needing to take it apart because it was clogged-when taking it apart it looks like it was made to clog. I do have a dog but she is a doodle and dirt with a kiddo, but come on that is what the vacuum is for. I put it together waited a few days and used it for 10 minutes-it overheated again. I DO NOT recommend any Dyson vac every one I’ve had has had issues and the last one was under warranty when it crapped out. They promised they would replace it when it was “back in stock” that was four months ago-they still aren’t “in stock” but are on sale on the website. I bought this one as a stop gap-but just wasted my money. Learn from my mistakes and don’t waste your money on these expensive pieces of trash unless you are a VERY tidy person who only needs to empty your vacuum once a month.

Do NOT buy this!! This has so much power you cannot move it on a low pile rug much less my high pile carpets unless you are a muscle builder!! It comes without the attachment piece- you will get the run around from WalMart %26 Dyson and have to pay out of pocket! This feels heavy and like cheap plastic! I made the mistake of recycling the box before use and I am stuck with this nightmare!!

I ordered this item without reading reviews due to the fact that my old Dyson has been the best vacuum ever!! I ordered this Dyson for our second home only to find out that you have to spend more $$ to purchase missing attachments!! And the quality is nothing close to the older Dyson we purchased! Don’t waste your money on this one!! My husband didn’t want to go through the hassle of trying to return it, so we just kept it and spent more money for attachments!! Wasn’t worth it to me!!

We have had our old Dyson vacuum for over 8 years and decided to get a new one. We bought this one and honestly it's great. I can tell it's an upgrade from the older version. I gave it 4 stars instead of 5 because with some rugs it's really hard to vacuum. Seems like the suction on it is really strong or something because it takes some muscle to vacuum. It's only certain rugs and I'm hoping that over time it won't be as difficult to vacuum with.

I really like the power. I like the long cord. Emptying is super easy. The automatic leveling works superb. Also, the ease of snapping it together, no tools... very very nice! A part was missing in my box. The part that holds the attachments to the vacuum. It has a learning curve with use. Does not function like a normal vacuum. It actually hurts my wrist. I wouldn't recommend an office worker or electrician etc buy it, carpal tunnel people, don't do it! Here is what I absolutely dislike: when the handle is all the way up in the upright position and "on" the top of the handle has suction. I have long hair. Not a great combo. The wand part of the vacuum is the reason, but I see as a design flaw. I also absolutely dislike the tension on the wand hose, I can't use it, I tried and I'm not a weak person. I don't wantbto fight the vacuum cleaner. I think that's all I've got.

We had a Dyson ball vacuum for about 13 years ago and we loved it but it had a crack in the tubing as was getting old anyway so we bought this Dyson animal because the price was great. We feel it was a step down from the old one. It feels cheaper made/not as sturdy and there seems to be no control of the handle release mechanism when using the vacuum and when you're done and try to put it back in the upright position.

Dyson is really penny pinching on what is still an expensive vacuum. Since it’s their base model they decided not to include the accessory holder even though the vacuum comes with accessories. The carry handle inspires no confidence and feels flimsy. Lastly they have instructions that are pictorial only and include parts that aren’t included adding to confusion

I am hard on vacuum cleaners due to dogs and five parrots in my home. My last three vacuum cleaners (Hoover Pet and Shark Pet) did not last more than two and three years. I am hoping this vacuum will last much longer. The Dyson has already proved to be much better suction and overall performance on my hardwood, tile and rug covered floors. My review if five stars based on performance compared to the other brands I used. Time will tell if it outlasts the life of the others too.