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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Feb 12, 2019
Jess
2 out of 5 stars review

Verified Purchase

Stays cool, but much too hard for side and stomach sleeping.

I sleep on my side and stomach. The only positives are it stays cool, ships easier than a traditional mattress, and it might be easier to clean than a traditional mattress, but otherwise I very much regret buying it. I suspect back sleepers would benefit much more from it.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 11, 2020
Eduardo A
5 out of 5 stars review

Verified Purchase

So far so good

Used for about 30 days, no obvious complaints. We dont notice the material like many other reviwers said. I like the support/firmness/lifting feel it gives. Hard to describe. I dont seem to notice heat, but for those worried its cold, its not. It just doesnt warm up which is great for me. No issues with motion transfer from spouse. Will update if anything changes but so far seems to be a hit.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 12, 2016
Calin P
5 out of 5 stars review

Verified Purchase

Awesome!!!!

Me and my wife recently got married and wanted to get a good mattress that will last us for a while. We decide to go with Purple and we do not regret buying it. it is the best mattress that me and my wife have ever slept on. I showed off with my mattress to my family and now everyone wants one. We also tried the raw egg test and of course the egg didn't brake. Would recommend it to anyone who is looking for a very awesome mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 18, 2020
Svensken
4 out of 5 stars review

Verified Purchase

We bought it lock, stock and barrel!

Our daughter and her husband has had Purple for a few years now, they really love it. My wife and I had a memory foam, that had seen its best days. On the recommendation from our daughter we bought a Purple Cal King. In addition to the mattress we bought 2 pillows, mattress cover and 2 sets of sheets. The only reason I give it a 4 instead of 5, is that although we really appreciate the stretchiness of the bottom sheet, the top sheet (that is made out of the same material as the bottom sheet) is too stretchy. For me it is like fighting with a giant rubberband. Other than the sheet issue, we do really like the mattress. We have had it for a few months now, and our achiness in the morning is significantly less than it used to be. No signs of indentations, and I'm about 215 lbs. Purple kept us in the loop as far as the order and ETA etc. Came within a reasonable time. The mattress was delivered via Fed Ex, and I don't know how the cover tube, that the mattress comes in, could have gotten that sandy. It was all dry, only on the outside, so really no problem just a nuisance. Unpacking went well, and we left it for the day before we laid down on it. Overall very satisfied.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 25, 2018
Kelly
1 out of 5 stars review

Verified Purchase

Very poor packaging

The packaging this mattress came in was ridiculous. My mother and I struggled immensely trying to carry this mattress from my car up three flights of stairs to the bedroom it was to be in. I understand that the mattress needs to be heavy but the handles on the packaging was super uncomfortable and left marks on my hands the next day. I think it might be nicer if the handles were at least slightly padded or the packaging was some other design so carry the product is not so burdensome.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 9, 2020
M.S.
1 out of 5 stars review

Verified Purchase

Purple is not truthful & terrible customer service

Just an FYI - DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed. NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn't have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it's all my responsibility to do their job and what they advertise. DON'T BELIEVE THEIR FRIENDLY ATTITUDE. It's not what they advertise. They are liars and falsely advertise. The sales team and the return team tell you different things, and then blame covid. I would have NEVER let the new one be delivered if I knew they were not going to have the old one scheduled to be returned in a timely matter- HEY Isn't that something THEY should have figured out????? When I order this the sales guy TOLD me it was no problem- he TOLD me to try the less expensive one first and they would easily return it should I need the more expensive one, so I believed him. When I called a few months later with shoulder pain PURPLE Sales told me I needed the more expensive one and said again NO PROBLEM with the return- well, it is a problem NOW- and PURPLE will do nothing- they tell me I HAVE TO DO IT ALL

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 13, 2021
Joseph L
5 out of 5 stars review

Verified Purchase

I love this mattress!

While it did take a few days to become accustomed to the support of the Purple mattress, once accustomed to it I can honestly say there is not another mattress like a Purple mattress. I used to wake up sore and in awkward positions but with the Purple mattress I sleep soundly through the night without moving.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 6, 2019
Casey E
5 out of 5 stars review

Verified Purchase

Love it!!

The sheets are amazing, the bed is so comfy, etc. but the only thing is I ordered a dog bed and I didn't realize the large size bed is literally MASSIVE. My own fault for not paying attention to the sizes, but it worked out because my 3 year old and my dog can share it comfortably. It's the sweetest thing. If I could send you a picture I would!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 7, 2017
Nicholas P
5 out of 5 stars review

Verified Purchase

Best mattress we've ever had

Strictly speaking, it's the second best, since I think waterbeds are the ultimate. But good waterbeds are hard to find and difficult to maintain, and I can't be bothered with them anymore. So this is the best practical mattress we've ever had. It has more comfort than a memory foam mattress but doesn't retain heat as much as memory foam. It doesn't stay as cool as I hoped, but it's so much better than our old memory foam mattress that I'm not going to complain, especially since the comfort and support is outstanding. All in all, it's the best. I strongly recommend this mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 31, 2018
Jordan
5 out of 5 stars review

Verified Purchase

Best Bed Ever

My brother-in-law was always talking about how amazing his Purple bed is. You wouldn't believe how frequent the conversation was brought up. Despite the ridiculous commercials, my wife and I decided to give Purple a shot. With the 100 day guarantee, it was worth a try. Let me tell you, we've never slept on a better mattress. In fact, when we went away for a few nights to visit my parents, we slept on a VERY expensive mattress. After two days, my wife was experiencing back pain and couldn't wait to get back to our Purple Mattress. And the time my sister house sat for us? After that night she spent her time figuring out how long it was going to take her to save up enough money to buy her own Purple Mattress. This thing is LIFE-CHANGING!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563