Honestly, I'm still not sold that this is the mattress for me. It is firm, lacking in the softness it claims to have. I don't have as much pain as I did with my other mattress, but there's still some pain! I'm going to give it more time and see if it'll get better. Hopefully it will, or I'll be returning it!

At the end of the day everyone has different preferences on mattress qualities for their best nights sleep. I bought this mattress after having a memory foam one that I sank into before and thought this would be even better. It is quite firm and I still prefer my old mattress. I will say their customer service is excellent as I was just assisted in processing a return today after sleeping on the bed for a little over three weeks both me and my wife felt the quality of our sleep and comfort was poorer on the purple mattress than our old one. Not worth the money for me and I will not be paying the extra money to get a purple 3 or 4. The purple original is so firm it is like sleeping on a soft board. Purple does an excellent job marketing their product but don't fall for the hype, it's simply a firmer version of memory foam. If you prefer a firm bed you might love this bed! My wife and I however both prefer medium soft to soft and I should have done more firmness research before purchasing. Thanks for letting us try it out!

We have tried so many different mattresses and all of them didn't do anything for our sore backs. We decided to take a gamble and purchase Purple and we haven t had any issues!!! Every morning we ask each other how we slept and we always say "Like a baby"!!! So happy we made our purchase.

Purchased one of your competitors prior to getting the Purple Mattress. Returned it in 2 weeks. It would have gone back Sooner but that was the earliest I could return it. There is no comparison, your mattress is head and shoulders Above. After the first night I thought I was going to go through the Same thing because it was a little uncomfortable. I realized that we had used the mattress protector from the Previous mattress so we took it off and it was like night and Day. Best night sleep I have had in years and wake up in No pain. I am letting all my friends and family know about you Guys. Thank you for making this incredible product. Tom C.

The Purple was easy to order and the mattress itself is AMAZING, after a couple of weeks (my husband already had one, and finally sold me). I didn't give it 5 stars because the shipping emails weren't consistent with the actual tracking, and because my mattress and the protector/sheets were not shipped together. I received the mattress 2 days after the email indicated, and the accessories 4 days later than indicated (and 3 days after my mattress arrived). Other than the shipping issues, which are certainly not a deal-breaker, this was a 5-star experience, and 5-star product.

This is the best mattress I have ever owned. Just wished I had bought one sooner than I did. Have had my share of back problems in the past and the Purple Mattress certainly helps address those problems. Getting a good night's sleep has never been easier!

We had tried a few different "bed in a box", all without success and returning them. Then a fellow nurse suggested the purple mattress so I thought "why not". I'm so glad we did it! The first night was the best nights sleep I had in months. Thank you purple!

I have a saver condition pertaining to my neck and low back, I am in consint pain every day of my life, plus I also suffer from night sweats. After reciving this matress and large purple pillows for a queeen size bed, I can say its helped so much I can at least gain a full nights sleep as it keeps me cooler and the most confortable Ive ever been in a bed as well as the pillows are amazing for neck and back pain.

Our dear friends recommended Purple mattress and we were excited to order as Thanksgiving gift for us to replace our 15+-year-old mattress. It took a week to arrive. On the tracking massage, it was supposed to arrive in the PM, but it arrived early in the morning at 8:30 am right after we left the house for a day trip. We had to ask our neighbor to keep an eye for us. To our surprise, it said Queen size and my name on the outside label. After we carried it from the basement level to the 2nd-floor bedroom and opened it, it turned out to be a King size mattress! It took another week for the replacement order to be issued and another week to get the right size mattress while waiting for the wrong-sized mattress to be picked up. A complimentary mattress protector was ordered when we initially contacted the customer care, but it took a month to arrive. I contacted the customer care during the wait because I never received tracking information, and was told it was never shipped. I asked for an explanation but was told nothing. We have seen a lot of Purple commercials on YouTube and web browsers. Honestly, the mattress was not that impressive and the customer service was very unprofessional and untimely. We will not recommend to anyone!

I bought my PURPLE mattress 17 months ago. I wanted to wait to give an honest and thorough review. Initially it was great! And than after 6months I noticed that my side of the bed was significantly dipping than the middle part of the mattress. The middle part was firmer than my side. I thought I was crazy and just ignored the issue. But after a while it started getting more obvious. By the 1 year mark, it was significant. I would think my mattress would last more than a year. You will see that if you sleep on 1 side of the bed, after a couple of months the softness and firmness will be inevitable. It is unfortunate, because PURPLE is one of a kind.