After sleeping on this same mattress at my daughters, I had to have one! You get such a great sleep and awake rested!! I would highly recommend to anyone looking for comfort, and wanting to awake feeling rested without aches and pains from their mattress!

I haven't napped in 20 years and I've taken 3 naps in the middle of the day since receiving my Purple mattress. I usually cannot fall asleep without sleep medication so this is huge. Even with medication I suffer from insomnia. I have trouble falling asleep and staying asleep. Since the purple mattress I am falling asleep quickly and I am staying asleep all night!! It is a dream come true!! Thank you purple! I also am a hot sleeper and suffer from night sweats. This mattress doesn't just not make you hot it is cooling. I only wish I'd bought one sooner. I'll never sleep on anything else.

I've been sleeping on a Purple mattress for 8 years and love it. I recently was able to upgrade from a twin to a queen, what a treat. I would recommend only going in to a store if you haven't ever laid on one, but order online, dealing with the store was nothing but a mess. Mattress is a five star rave, but I deducted a star for the bad store experience.

Bought this for my 14 year old son. He said he likes it and the waffle texture, but wishes it was a bit more pre-worn for softness like the model in the store. We needed one less than 12 inches deep for his headboard. This one is a decent value and comfortable.

The mattress itself is good. A bit firmer than the original mattress from 2015. Took weeks to arrive. I called them, they said they would look into it, never heard back. Fed ex eventually delivered my mattress, however, they sent me the wrong size mattress. I called them, but they can't help you on the phone, you have to fill out a form to tell them what you just told them on the phone and send pics of the wrong size mattress. Then you have to work with a third party to schedule them to come pick up the wrong mattress. Then you get the correct mattress. They did not compensate me in any way for the month delay.

This was a warranty replacement for my 8 year old original mattress. Design has changed and the new ones feel stiffed and causes my upper back to hurt now.

We have had nothing but problems with our mattress and boxspring. The quality is terrible and they will not provide any support to get the items back. Absolute garbage

It's been 7 months since purchasing this mattress and I can honestly say I hate it. I find myself leaving bed to fall asleep on the couch instead. The mattress is beyond uncomfortable. I might as well sleep on the ground because it would feel the same.

We have been loyal Purple customers for years, but the quality has declined. Our recent purchase arrived lopsided. The warranty replacement was made in 2023 and the corners never fully expanded. We've been trying to return it for three weeks, but customer service only replies every other day with no solution. We are switching to a different brand.

I'm extremely disappointed with my experience ordering from Purple. I ordered a mattress and never received it, yet I did receive a pillow from the same order. When reviewing the tracking information, it clearly shows the pillow and mattress were delivered to completely different locations even though they were part of the same order and shipped to the same address. I reported the issue back on February 17th and have been trying to get it resolved ever since. Instead of taking responsibility or working directly with FedEx to investigate the misdelivery, I was told I needed to file both a FedEx claim and a police report before they would even consider issuing a replacement or refund. As a customer who never received the product, this feels unreasonable and shifts the burden onto me to solve a shipping problem that I didn't cause. For a company selling expensive mattresses, I expected much better customer support and accountability. This whole process has been frustrating, time-consuming, and unnecessarily complicated. I hope Purple improves how they handle situations where customers simply never receive their orders.