We lost our original Purple mattress (bought in 2016) earlier this year due to mold in housing. We got the new Hybrid 3 and had a whole bunch of back problems. Now that we have the original one back we are sleeping great again. Definitely a great mattress!

This is my second Purple mattres so that should tell you something. I bought my 1st one about 6 years ago so it was time to replace it; naturally my only option was another Purple. They are super comfortable and keep me cool. In the past I had a memory foam mattress and it wasn't nearly as comfortable on my body as the Purple.

After realizing we did not need the Purple platform we ordered with our mattress I inquired about returning the unopened box. The reply was a curt, "I'm sorry to inform you that we are unable to process your request as sales on platform bases are final." I was directed to the website where this information is made available. Seems we did not see this info when ordering the platform. Their absolute for no returns on the platform runs counter to their very generous return policy on the mattress. So it's a bit confusing. What's more confusing is their reason - "due to the nature of the product." What's the nature? Our frame is perfectly functional in an unopened box that someone else could certainly use. The email signature of the reply I received included two other points of confusion. One, a phone number for customer delight and two, the email sender's title, "Returns Guru" - how can you be a returns guru if you refuse returns and fail to delight your customer? I did reply with questions to better understand their point of view yet their speed of responding has been much slower than the immediate response to my original inquiry. No response as of this writing. As for the Purple mattress. It's decent, sleeps well and is better than the old mattress that it replaced. I'm not enamored with the mattress like many people seem to be. It was cool watching it expand after removing the packaging.

People!!! This is a wonderful mattress. It feels incredible. Sleep well every night during my chicken finger fueled quarantine. People who go out of their way to leave negative reviews on products have a sad life. They don't have many things to look forward to. Don't read the bad reviews. This is a modern. Well made. Very comfortable mattress. It's 2020 people come on. They aren't shmucks out to get your money. It's a great mattress. Anyone who leaves a negative review thinks Applebee's is fine dining. Trust me. Love this thing.

I really, really wanted to love this bed. It is just not comfortable, both of us toss and turn every night and wake up absolutely exhausted. We purchased almost a year ago, coming from a worn-out innerspring. We kept the Purple because it was better than our sagging previous bed (ex. instead of taking 2 hours to fall asleep every night, it only takes 1). If you are a side sleeper, read A LOT of reviews and make sure this would be right for you. For comparison, we are 25 years old, 150-200 pounds with no medical considerations. First, there is the break-in period. This lasted almost 3 weeks for us. It felt like we had been in a car crash for the first week; we had soreness and aches all over from adjusting to the mattress. (By the way, DO NOT make the mistake of rotating the mattress once it is broken in =) ). Since that was to be expected per the website, we powered through and got to feeling less sore every day, though my shoulder sockets still crack every morning getting out of bed. It took going on vacation for a week to realize how sore and sleep-deprived we are on an every day basis since getting the Purple mattress. It somehow simultaneously feels not supportive enough, while not relieving pressure points enough, though the feel of the bed is on the firmer side. I would recommend that everyone take the Purple 30-day challenge seriously since it is such a unique material. Stay somewhere known for good bedding, like a Doubletree or Hilton hotel, to compare it to the Purple after the break-in period. I think this would be a great mattress for back sleepers who do not like innerspring or foam. But if you have ever been a diehard innerspring/foam/hybrid person, this may not be right for you. We will be going back to innerspring. However, we LOVE other Purple products, such as the platform base and the stretchy sheets, and will continue using them for other bedding.

When mother was diagnosed with pancreatic cancer, I ordered a twin sized purple mattress to go in her hospital bed at home because I knew it would make her more comfortable. Not only did the mattress increase her sleep time from 1 hour to 3 plus hours witout needing to move/turn due to pain, it kept her from getting pressure sores. We used only purple mattress cover and bottom sheet for this reason. It was a game changer. I would highly recommend this set up for anyone recovering from surgery or confined to bed.

Mattress feels okay to lay on. However, I am waking up in pain every day even after 30 days. Going to give it some more time to adjust. Time will tell. Pretty irritated with my experience so far. Really hoping i didn't fall for an internet hype trap.

We absolutely love our Purple Mattress. We purchased a queen sized a few years ago and absolutely love it. As our family has grown and more dogs sleep in bed with us we have upgraded to a king and couldn't be happier! Our guest room has inherited the queen mattress and all guests have been so happy with it as well.

Started off not liking this mattress. My first impression was that it was too firm. After a few rather restless nights I realized that part of my issue wasn't with the mattress at all but with some new pillows we had ordered at the same time. After I went to a more comfortable pillow, some stiffness I had attributed to the mattress went away. Every night seems a little better. Nice air flow under me, but it still seems slightly to firm. Only time will tell

My 83yr. old dad bought the Classic mattress after we recommended he try it since we loved ours. He was skeptical at first but the return policy and over 3mo. to test it put his mind at ease. Before he as having issues with his leg falling asleep when on the old mattress since he's a side sleeper. With his new purple, he said he has no more hip or leg issues. He loves it!