Please know, SueQ, there's nothing more important to us than your comfort and safety. We only want you to be 100% satisfied with every Dawn purchase, and that you'll be able to comfortably use our hand dishwashing soaps efficiently and safely. We're so sorry to learn the fragrance was a bit too much for you. Please know, we're here to help you as best we can, and hope you'll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Thanks for leaving your review, Scshopper. We're sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent, and appreciate your loyalty to our brand. Consumer safety is our highest priority, and all our products are rigorously tested to ensure this when used as directed. So we'll be sure to pass along your feedback about the scent to our Product Quality & Safety Team. You might like to know that we offer Dawn Platinum in a Lemon Burst and Green Papaya scent: http://spr.ly/6429OEMuD. Just use the Scent drop-down to select those other fragrances. To further help you as well as gather a little more information for our team, would you mind giving us a call at (800) 725-3296?

Dawn Platinum Refreshing Rain contains micro-scrubbing enzymes that are designed to power through all types of food messes leaving your dishes sparkling clean, so we're disappointed to hear this hasn't been your experience, since this isn't the quality we'd expect. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 725-3296.

Thank you for sharing your feedback on our new Dawn Platinum scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

We're sorry you aren't happy with the Refreshing Rain Scent, Brianna. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thank you so much for letting us know about your recent experience. This certainly isn't what we expect especially since we have not made any changes to the scent of this product. We'd like to collect some details and help you with this. Please call us at (800) 725-3296.

Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.