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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz.
4.3 out of 5 stars
stars3,784 ratings2,961 reviews
  1. 5 stars76% (2,893)
  2. 4 stars8% (289)
  3. 3 stars2% (74)
  4. 2 stars2% (62)
  5. 1 star12% (466)

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Showing 311-320 of 2,961 reviews
Oct 29, 2022
lisalee
1 out of 5 stars review

So Disappointed with the Scent

I love Dawn and have been a dedicated user many years, I'm 61. I was so disappointed when I bought this new bottle of platinum. This scent is unbearable to me. I have fragrance allergies and this is definitely triggering me. So sad to have this happen. I use green for non grease and platinum for greasy dishes/pans. I actually had to give this to my husband for the outside Dawn we keep for the crab pot and anything else that needs cleaning. He uses Dawn in his sprayer for bug control - works great or killing insects. Please work on this scent.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Dawn

Thank you for the love, lisalee! We appreciate knowing you've been a big Dawn fan for all these years, and so we're very sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent. Please know that consumer safety is our highest priority, and all our products are rigorously tested to ensure their safety when used as directed. Since you didn't have the kind of experience we'd expect, we'd like to gather a few details for our teams and help make this right. Please call us when you find some time at (800) 725-3296.

Oct 8, 2022
Stiz2003
1 out of 5 stars review

This stuff STINKS!

I guess I will never understand why when a company makes a great product do they have to mess it up. I literally gag while doing dishes with this smelly stuff. Worse, I stocked up with four bottles of it. Who would think it was a great idea to use smelly stuff on dishes? I’ve used Dawn for decades and would never think to use anything else but if this continues I definitely will change brands after nearly 50 years. It most certainly does not smell like a fresh rainfall but instead smells like a cheap perfume that was used heavily.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We're sorry you had this experience with Dawn Platinum in Refreshing Rain. Please know that your safety is our primary concern, and we've tested our product to be safe when used as directed. We appreciate your feedback on the scent of Dawn and will definitely forward it to our team. In the meantime, if you have questions, or if we can help you further, please give us a call at (800) 725-3296.

Aug 1, 2022
Mojookie
3 out of 5 stars review

Smells like laundry detergent

I love Dawn, and have been using it for years. I do have a complaint. It smells like laundry detergent, and it's just strange. I know we live in a bigger, better, faster, more society, but there wasn't anything that needed to be improved with the scent. I won't buy this type anymore.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We're very sorry to hear the Dawn Refreshing Rain Scent scent isn't working for you. We'll gladly let our team know. Have you tried the Apple Blossom or Pomegranate & Rose Water scent? We also offer a Dawn Free & Clear, which contains a light lemon scent you might enjoy: http://spr.ly/6420zNKSA We would be happy to learn more and see how we can help you further. So please call us at (800) 725-3296 when you have a moment.

Feb 1, 2023
AshSquach89
1 out of 5 stars review

The new scent is terrible.

I’ve been using Dawn forever and I loved the scent! It was the mail reason I would use it for everything from dishes to cleaning my shower to helping get the grease stains out of my husband mechanic clothes.. I can’t stand the new smell now though so I’m looking for a new soap.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We thank you for sharing this feedback with us and for your many years of loyalty. We want you to have a better experience, and we appreciate your bringing it to our attention. Please be assured we are sharing this report with the rest of our team. We did have a slight increase in perfume with our formula update, but we wouldn't expect this to result from it. We want to win back your confidence, so when you have a moment, please call us at (800) 725-3296.

Nov 13, 2022
JaniB
1 out of 5 stars review

Refreshing Rain Scent

I only buy Dawn because I love how it smells and performs. However, the Refreshing Rain Scent is the stickies smell EVER! I love the original scent. The Rain Scent smells like the dollar store brand that I had to get on a recent vacation. I couldn't wait to get through that bottle and bought some Dawn. To my dismay that RR Scent smells like that stinky stuff. Please don't stop making the original Scent. I use Dawn all over my house and that fresh original scent makes everything smell so nice.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

Jani, thank you for being a Dawn fan and using Dawn all throughout your home. We're very sorry you had this experience with the Dawn Platinum Refreshing Rain. We completely understand that scent preferences are very subjective and personal, but we'll make sure to let our team know how you feel. If you have any questions, or if we can help you further, please give us a call at (800) 725-3296. We're here to help.

Jan 19, 2021
annab329
5 out of 5 stars review

I LOVE DAWN!!! It washes dishes great BUT I found that it works wonders at removing grease stains out of clothes (try it!!!!) I also have heard (have not tried) that you can wash your dogs with it and that it’s animal friendly!! SO many things you can do with it and so so cheap!!

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
Aug 26, 2018
kadam44
5 out of 5 stars review

Dawn is the only dish soap I will ever use. It cuts down on grease and oil. This soap is also so concentrated that a little bit goes a long way and I’m not constantly reaching for more soap like I have with other brands. I absolutely love Dawn and will be a lifelong customer.

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
May 9, 2024
Brans
1 out of 5 stars review

The new smell is RANCID!

I wondered why my bottle was dark blue. Then when I started using it my hands stunk every time. Worse is that smell would linger for a good hour. This smell is the worst! Now my husband is telling me this is all there is? This awful garbage?! The whole reason why I used Dawn over other brands is I'm particular to the smells. But this stuff stinks so bad even my husband complains. Who's bright idea was to go, Oh this smells good! Let's force everyone to use it! I mean even with the reviews you can see this isn't good.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

Thank you for sharing your feedback on one of our new Dawn scents. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Mar 12, 2025
Frankly speaking
1 out of 5 stars review

Annoying scent.

Why did you modify the formula of a product that people liked? That was foolish. Now I and many others can’t stand the smell and will find alternatives. Later you’ll likely revert back to the original formula but in the meantime many of us will have moved on. Changing the formula was not a good business decision.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

May 10, 2024
boehmkj
1 out of 5 stars review

Disappointed in new scent

I hate the new scent I loved using Dawn because it worked well and the scent was not full of purfumes like other dish soaps. I will not be buying Dawn going forward, I will be looking for a new dish soap. I am really disappointed you would change the scent that was fine to something so overpowering.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We appreciate that you've loved Dawn, Boehmkj, and are sorry you're disappointed with the new Fresh Scent. Extensive research and consumer testing goes into our products to create appealing features that we hope loyal Dawn fans like yourself will love. Feedbak like yours is very important to us, and we've passed along how you dislike the new scent. If you would prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your satisfaction matters, and we'd like to gather a few details from you to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.