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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain, 90 fl. oz.
4.3 out of 5 stars
stars3,784 ratings2,961 reviews
  1. 5 stars76% (2,893)
  2. 4 stars8% (289)
  3. 3 stars2% (74)
  4. 2 stars2% (62)
  5. 1 star12% (466)

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Showing 221-230 of 2,961 reviews
Sep 21, 2022
Jonio
1 out of 5 stars review

Extremely disappointed with the new scent

I have used Dawn for many years and have been extremely happy your product. However, this new scent is awful! I actually gives me a headache. I have a bottle in my kitchen and another one in my laundry room. I have recommended your product to family and friends. I haven’t used anything other than the original Dawn or Dawn platinum for the last 20+ years! Please change the formula back to what it use to be so I don’t have to start searching for another brand!!

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We're so sad to learn you've had the experience you've described, Jonio, since comfort and safety are our top priorities. All Dawn products are thoroughly evaluated to be safe when used as directed, so your experience isn't what we expect. We truly hope you'll give us a call, we want to make sure you're feeling OK and gather some more information on your recent purchase. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Bring your bottle and phone to a quiet place and dial, 1 (800) 725-3296. Help is here.

Sep 6, 2018
juliem93e6
5 out of 5 stars review

I use my dishwasher for most of my dishwashing. However, I like to prewash some of my pots and pans before I put them in the dishwasher. That’s where Dawn liquid dish soap comes into play. It removes grease, and anything that my dishwasher might miss. It smells good, and is a great value!

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
Oct 26, 2023
JoySm
1 out of 5 stars review

Horrible Smell

The smell is sickening and almost impossible to get off of hands, sponge and dishes. My elderly parents use Dawn and at every visit I have been soaking their dish sponge in bleach and literally rinsing my hands in bleach to get rid of the smell. But it cleans the dishes. So I thought the bad smell was due to their Housekeeping habits. I bought a bottle. UGH. Now I understand that the smell is from the Dawn. Smells rotten. Throwing this away.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We're sorry to hear that this has been your experience. We can assure you that Dawn does go through many quality checks to ensure that you can get the best possible results, and that our products have been thoroughly evaluated to be safe when used as directed. We'd like to mention that it's possible that cleaning ingredients from the dish soap can become trapped in a dishcloth or sponge. Over time, these ingredients can break down and cause a malodor. For best results, follow these tips: -Make sure the dish water is hot enough when washing the dishes (115*F or 47*C). -Don't allow the washcloth or sponge to soak in the water. -Thoroughly rinse the cloth or sponge after each use and allow it to dry. -Launder your dishcloth in the hottest water safe for the fabric, and bleach, if safe for the fabric. Sponges can be washed in hot, soapy water or can be washed in the top rack of the dishwasher. As well, we wouldn't expect Dawn to impart the of the product taste into dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. We hope this is helpful, and your comments will be shared with our team. We also recommend discontinung use of this product if you find that you're having this experience, if you haven't already. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

Oct 23, 2018
MissyC
1 out of 5 stars review

Faded my sons Ralph Lauren shirt

I've used dish detergent for years to pretreat stains on clothing. It's what my mother taught me to do to remove greasy food stains. I used this on my sons shirt last week and it faded it. I'm 49 years old and have been doing this for years and have never had this happen. But, this is the first time I've used this particular product. Does it contain bleach? The label doesn't mention bleach. I'm so disappointed. It was such a cute shirt. I guess I'm back to my Gain dish soap.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

Please know that Dawn should only be used to remove stains from cotton and poly cotton fabric. We also want to assure that there isn’t any bleach in our products, so we’d like the chance to learn more about your experience. Please give us a call at (800) 725-3296 when you have a minute to chat.

Mar 4, 2015
Karla
5 out of 5 stars review

This product works extremely well

[This review was collected as part of a promotion.] I have used Dawn consistently for many years and lately with the change in our city water the results hadn't seemed to be working as well as normal so knowing I like dawn in general I thought I would try the platinum version, am so glad I did. Is the only handwashing THE DISH SOAP i WILL USE

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
Mar 3, 2024
Jmoral
1 out of 5 stars review

Clean Scent??? No thank you!

We bought a large bottle of our favorite dish soap, it’s a staple in our household and is used for multiple needs. I opened up the new bottle and did some dishes, and thought that’s an odd scent… didn’t think much of it thinking it was something else that wafted up like the dead roses I’d thrown out earlier. Next day after the trash was taken out… I was washing up the kitchen and the scent hit me again and this time it made me nauseous…. I told my husband that I hate the smell of the soap and asked if they changed it. I looked at the bottle and sure enough, new “clean scent” was printed right there. It’s awful, he hates it, I hate it and dishes are certainly a chore now. There is something triggering about it, nausea and headaches. Just awful! Please please please change it back! I never ever write reviews, but this was a must.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from Customer Care

We're sorry to hear that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. We can assure you that our products have been thoroughly evaluated to be safe when used as directed. We'd also like to mention that we haven't made any recent changes to the scent of this product. The same great scent in Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, but this is only a name change, not a scent change. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product if you've found this to be your experience. We do have other scents available here at Dawn, and we suggest giving our Dawn Free & Clear a try, as this features our lightest scent. So that we can learn more about your experience and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

Nov 27, 2022
Jeannette
3 out of 5 stars review

Bring back the original scent!!!

I love the powerful dishwashing of Dawn Platinum, but I was so displeased to have purchased what I thought was the original scent (since the color and packaging seemed to be the same) only to find that the scent had changed to "Refreshing Rain". It is not refreshing. Please bring back the old scent. There was NOTHING wrong with the original scent. It was a proven winner, so why mess with a good thing? Looks like I am not alone in this opinion, judging by other reviews left here.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
reply from The Dawn Team

We are sorry to hear you aren't enjoying the slight perfume increase, Jeannette. We had a formula upgrade in February 2022 but wouldn't expect this to result from it. However, your comments will help us with our research, and you can be assured we are sharing your thoughts with the rest of our team about the scent change. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

May 2, 2014
ladypeanut
5 out of 5 stars review

save time and money

[This review was collected as part of a promotion.] ZI found this product to be a real value. It takes less time to soak and wash dishes because of the estra power it has to loosen dried on food. I use less detergent and get cleaner dishes with less effort. Oh, and it smells great too. Win .... win.... win.

Review from dawn-dish.com
Helpful?5KHY8L70E6YU18972562739
Aug 7, 2018
crystvlgvle
5 out of 5 stars review

although it's a littttttlle bit pricier than most liquid dish soaps, this definitely is worth every penny. a little goes a long way with this. i don't feel like i have to keep pumping soap onto my sponge with every single dish i wash. it really gets fishes squeaky clean and it's not too harsh on your hands.

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739
Nov 7, 2018
zuleyi
5 out of 5 stars review

This product is amazing for the removal of oil in the pots and pans and I love it. I buy it all the time and I just love that it leaves all my dishes looking nice and clean and most importantly grease free. Price is affordable and I will continue to buy this product

Review from influenster.com
Helpful?5KHY8L70E6YU18972562739