We're very sorry to learn of your experience with Dawn Platinum Refreshing Rain Dishwashing Liquid, Sammy. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We hope you're feeling better and we recommend discontinuing use of this dish soap to avoid any further reactions. All this being said, we want to clear up any confusion, as the formula of Dawn Platinum Refreshing Rain hasn’t changed since June, 2022. We did however update the name of the scent, dropping the “re”, so it’s now just “Dawn Platinum Fresh Rain”. In regard to the scent lingering on dishes, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We appreciate sharing your experience with the new scent of Dawn. Our team truly values your years of Dawn loyalty and we're sorry to hear you are not enjoying the new scent. Please be assured that we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Dawn. We hope you'll give our Dawn Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that you feel this way, and please know that your comments will be shared with our team. We do put a lot of thought into creating features that we think you'll enjoy, though we do understand that preferences can vary. We'd also like to mention that we haven't made any recent changes to this scent. We'd like to learn more about your experience, so please give us a call at (800) 725-3296 when you can.

We're disappointed to hear that your experience with your recent bottle of Dawn isn't what you were expecting! Your feedback is important to us, and we'd like the chance to learn more so we can further help with this. Please give us a call at (800) 725-3296 when you have a moment!