We appreciate you sharing that you noticed a different scent, and that you can taste it on your glasses. Your loyalty means a lot to us. We want to assure that we have made no changes to our Dawn Platinum Refreshing Rain scent or formulation, and would not expect it to have a different scent or cleaning performance. Your dishes having the taste of Dawn can sometimes be a result of there still being soap on your dishes. We recommend ensuring to completely rinse your dishes after washing them. Additionally, if any of your dishes have become porous, make sure you are not soaking them as this can cause a taste to linger. To remove the the aftertaste, we recommend soaking your dishes in hot water, and some distilled white vinegar. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 725-3296.

We're sorry to hear that a great Dawn fan like you had this experience. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaulated to be safe when used as directed. A lot of thought into creating features that we think you'll like, but we certainly understand that preferences can vary from person to person. As well, we do have many quality checks in place to ensure that you can use our products with ease. To help remove the scent from your dishes, you can soak them in hot water with some distilled white vinegar added to it or run them through the dishwasher (assuming the dishes are dishwasher safe). We'd also like to mention that while we did change the name from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain earlier this year, no scent change has taken place. This was a name change only. Our Dawn Platinum and Dawn Original are two seperate products, and our Dawn Original does continue to be available. We hope this is helpful. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. We offer a variety of scents here at Dawn, so we suggest giving another Dawn version a try if you'd prefer a different scent. You can find our lightest scent in our Dawn Free & Clear, and our Dawn Free & Clear Fragrance-Free is also available. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

The health and safety of our entire Dawn family is our top priority, and that includes your four-legged friends as well. We're very sorry to hear this and we hope that your dog is feeling better at this time, however we cannot recommend using any of our products as animal shampoo as we have not tested any of them for that purpose. We'd recommend speaking with your vet for the best options for fleas. Our team would like to learn more about your experience to help further, so please give us a call at (800) 725-3296.

We're sorry to learn you're not enjoying you recently purchased bottle of Dawn. Please know, your happiness is incredibly important to us, and we only expect our consumers will be thrilled with the performance of their purchase. We'd be happy to talk more with you about this purchase, ensuring we do everything we can to make this better. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST, for more assistance. Our number is 1 (800) 725-3296.