add quality before plscall<br /><br />ChatPG said:<br />Hey there! We totally get how the new EZ Refill jug’s angled pour spout can feel tricky if you’re not using it to refill. It’s designed to dock onto the neck of a refill bottle for stability and better control, which helps avoid glugging. If you don’t have a refill bottle, the old spout style might feel easier. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We’d love to hear more about your experience and assist you further, so please call us at (800) 725-3296.