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Customer reviews for ASUS VivoBook Go 15 15.6" FHD Laptop | AMD Ryzen 5 7520U | 16GB RAM, | 512GB SSD | Windows 11 Home for
ASUS VivoBook Go 15 15.6" FHD Laptop | AMD Ryzen 5 7520U | 16GB RAM, | 512GB SSD | Windows 11 Home
4.3 out of 5 stars
stars39 ratings38 reviews
  1. 5 stars69% (27)
  2. 4 stars10% (4)
  3. 3 stars5% (2)
  4. 2 stars8% (3)
  5. 1 star8% (3)
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Showing 11-20 of 38 reviews
Jun 6, 2025
Swhisper
3 out of 5 stars review

Verified Purchase

Lemon?

Has difficulty starting, goes to repair disk after 3 false starts

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
reply from CLM

Dear Swhisper, Thank you for your comment. We certainly understand your disappointment and the inconvenience this may have caused if this laptop goes into repair disk after 3 false start from the get-go. Typically, this means Windows is possibly corrupted. Please try to run a factory reset to resolve this issue. For helpful tips on how to run a factory reset, please visit our Product Support page at: https://www.asus.com/support/faq/1013063/ . If the problem persists, we recommend to get a replacement unit from your seller if laptop is still within the replacement Windows. If it past the replacement windows, we recommend you send the product in for service if you are experiencing hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jul 23, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Quick review

This computer was very easy to set up. Also. It's extremely fast and lightweight.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 8, 2023
Annoyed!
1 out of 5 stars review

Verified Purchase

Not working after 2 weeks

Purchased on 11/26/2023. I've used it a few times. It is now 12/7/2023 and it won't turn on. I'm returning it to the store tomorrow hoping they can get it to work

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
reply from CLM

Dear Valued Customer, We do understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If the laptop will not boot up or it's just black screen suddenly after two weeks of usage, please do the following. Please try to do a power cycle by pressing and holding down the power button to shut it down completely. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update are applied successfully. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery was charged. If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Dec 1, 2023
ZoRu
4 out of 5 stars review

Verified Purchase

Reliable Laptop for Home Use

The ASUS Vivobook laptop seems to be a very good computer for someone that does not need to do a lot of computing. It's serving me well so far. I've only had it for about a week. It seems to be very reliable and effective.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Feb 24, 2025
Pel05661
2 out of 5 stars review

Verified Purchase

Windows 11 sucks.

I don't like the Windows 11 it comes with . It is way harder too use than Windows 10 ,and not intuitive at all . Why do they always have too mess up a good thing . If the conputer had come with Windows 10 i would have given it a five star .

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
reply from CLM

Dear Pel05661, Thank you for your comment. We do understand your dissatisfaction with Windows 11 OS and the inconvenience this may have caused. Windows 11 was built upon Windows 10 with a redesigned interface, enhanced productivity tools, and improved security features. If this is your first experience with WINDOWS 11, we recommend that you go visit Microsoft's Knowledge Base on tips on how to navigate smoothly within the OS at: https://support.microsoft.com/en-us/windows/meet-windows-11-the-basics-a7519756-6807-41e4-be66-ed3b2c0abe0d. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Mar 12, 2024
AZterri
5 out of 5 stars review

Verified Purchase

Quality that doesn't break the bank

I just purchased this laptop and I am impressed with its speed and storage capacity which is comparable to the much more expensive laptops I looked at.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Feb 7, 2025
Top FAC
5 out of 5 stars review

Verified Purchase

Outstanding

Exactly everything I needed for an outstanding price. Boots right up immediately, easy setup, screen is fantastic, the warranty is outstanding. Haven't need to use customer service yet so can't speak to that.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 3, 2023
David19
5 out of 5 stars review

Verified Purchase

Excellent Laptop

I received a great deal on this laptop. It is very simple to set up and use. It is very fast and fills all my needs as a returning older college student.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 19, 2023
Mark S.
5 out of 5 stars review

Verified Purchase

Easy transition.

Still learning to use all the features but it's user friendly so I like that feature. Learning a new computer can be traumatic this was almost painless.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 14, 2024
PATRICIA K
4 out of 5 stars review

Verified Purchase

THE SPAN OF THE BATTERY

I HAD ONE ASUS BEFORE AND I LIKED IT SO I BOUGHT THIS ONE, CAUSE MY BATTERY WAS DYING AND I DIDN'T WANT TO BUY A BATTERY, I WOULD RATHER GET A NEW COMPUTER. THE OLD ONE WAS 4 YEARS OLD

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946