Nice laptop so far. Started right up with absolutely zero issues or difficulty. The screen has a nice clean and crisp picture, and the operating system seems to have more than adequate speed.

It has exceeded my expectations. Very good product.

I've had my Vivobook Go for a week now and have been able to find my way around in Win 11. Did some muttering when Microsoft 'helped' me by uploading all my old files into their OneDrive cloud instead of onto the computer. Other than that, I'm enjoying the speed and responsiveness.

Have used another brand laptop for work and home for a few years and decided to upgrade during black Friday. I started to purchase the same brand but decided on Vivobook as it offers better memory and options. I wish I'd swapped sooner! Love your product!

I have been very pleased with ASUS products. I just changed out a 15 year old ASUS Laptop for this new one. This one is a major improvement in every area. Love the size and HDMI display. Boots up quickly. Looking forward to getting many years and much usage out of it.

So far so good. My first ASUS purchase in a long while. I confess I placed a parallel order from another major vendor starting with an "L" for a similar machine with similar specs and they took the order then cancelled themselves because they could not fulfill it. That was a bad start. I chose them because I've read mixed reviews about ASUS support after the sale. So I am hoping for. the best. I am NOT a gamer or someone that produces vast graphic arts so I just need a reliable and portable machine to do occasional work from home and other Internet activity. I know ASUS has a reputation for making decent machines so I am hoping this is the beginning of a new positive relationship. I am brand loyal when I am pleased such as Netgear routers, Brother printers, Apple phones, etc for years!

The computer came with a broken fan. Contacted the warranty. That had me print a label to send it for repairs. It cost me $26.

It Won't Start after charging! Plugged or unplugged!

I don't know if my screen is bad or not, but mine has an exremely small "sweet spot" vertically. Tilted up just too much and the screen is almost completely washed out - what is supposed to be black is gray. But tilted just a bit too far down and almost all of the screen is too dark to see. This has been particularly noticeable when watching dark TV shows and movies, full screen on Netflix.com. I have tried adjusting the brightness, but that doesn't help.

I purchased this ASUS VivoBook Go 15 and first powered it on August 28, 2026. When I registered it on the ASUS website, I was surprised to see the warranty listed as expiring on **October 8, 2026** — barely over a month away. A *new* ASUS laptop should come with a **full one‑year warranty**, so this strongly suggests the unit was **refurbished or previously sold**, even though it was advertised as new. The packaging tape looked official and untouched, so I initially trusted that everything was brand‑new. Unfortunately, the warranty information told a different story. I contacted Sam’s Club to return and reorder the laptop. The AI system initially handled the process smoothly, but when I checked online afterward, it showed that a **different item** from the same order was being returned instead of the laptop. I called back and spoke with a representative, who told me the only option was to return the laptop to the store — but by that time, the laptop was **sold out**, so I couldn’t exchange it. This was disappointing because I bought this laptop specifically to set up for my wife, and I was hoping for a simple, straightforward experience. I believe the issue ultimately lies with **ASUS**, since the warranty date clearly indicates prior registration or refurbishment. Overall, the laptop itself may be fine, but the warranty problem and the return confusion made this a frustrating purchase.