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Customer reviews for ASUS VivoBook Go 15 15.6" FHD Laptop | AMD Ryzen 5 7520U | 16GB RAM, | 512GB SSD | Windows 11 Home for
ASUS VivoBook Go 15 15.6" FHD Laptop | AMD Ryzen 5 7520U | 16GB RAM, | 512GB SSD | Windows 11 Home
4.2 out of 5 stars
stars
42 ratings41 reviews
  1. 5 stars69% (29)
  2. 4 stars10% (4)
  3. 3 stars5% (2)
  4. 2 stars7% (3)
  5. 1 star10% (4)
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Showing 1-10 of 41 reviews
Aug 25, 2026
Reviewer name: Richard
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vivobook Go 15 OLED (E1504F)

Nice laptop so far. Started right up with absolutely zero issues or difficulty. The screen has a nice clean and crisp picture, and the operating system seems to have more than adequate speed.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 14, 2024
Reviewer name: ErikB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hoping for the best from ASUS

So far so good. My first ASUS purchase in a long while. I confess I placed a parallel order from another major vendor starting with an "L" for a similar machine with similar specs and they took the order then cancelled themselves because they could not fulfill it. That was a bad start. I chose them because I've read mixed reviews about ASUS support after the sale. So I am hoping for. the best. I am NOT a gamer or someone that produces vast graphic arts so I just need a reliable and portable machine to do occasional work from home and other Internet activity. I know ASUS has a reputation for making decent machines so I am hoping this is the beginning of a new positive relationship. I am brand loyal when I am pleased such as Netgear routers, Brother printers, Apple phones, etc for years!

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 13, 2024
Reviewer name: CMac71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

I've had my Vivobook Go for a week now and have been able to find my way around in Win 11. Did some muttering when Microsoft 'helped' me by uploading all my old files into their OneDrive cloud instead of onto the computer. Other than that, I'm enjoying the speed and responsiveness.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Nov 17, 2023
Reviewer name: PacCat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Pleased with the new ASUS!

I have been very pleased with ASUS products. I just changed out a 15 year old ASUS Laptop for this new one. This one is a major improvement in every area. Love the size and HDMI display. Boots up quickly. Looking forward to getting many years and much usage out of it.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Jun 28, 2024
Reviewer name: solara54
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Laptop

At first I just wanted a laptop to backup my laptop that went down but the more I use this laptop, the better I keep using it. It's fast and so far very reliable. I haven't had any problems in setting up the laptop and it's working great. This is an awesome laptop!

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Feb 19, 2025
Reviewer name: J.Mackey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Windows 11 buggy update but great computer other

It was a tad buggy with the Windows 11 update, it took serval attempts to just to install Windows, I almost was ready to return the computer. After I finally got the update installed and got into the process of downloading the updated apps I use I more than satisfied with my choice.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Dec 1, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Vivobook purchase.

Have used another brand laptop for work and home for a few years and decided to upgrade during black Friday. I started to purchase the same brand but decided on Vivobook as it offers better memory and options. I wish I'd swapped sooner! Love your product!

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Apr 15, 2024
Reviewer name: Patty Bergquist
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy, easy laptop!

Wow! I love my new ASUS Vivobook Laptop. It had been a while since I had bought a new one. The old laptop was 8 years old. It kept crashing, and nope, it was not an ASUS. All of my programs were easy to install, registration was quick and easy. Love the big, big letters and numbers. These old eyes can see them clearly.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
Apr 18, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not Satisfied with Monitor Screen

I don't know if my screen is bad or not, but mine has an exremely small "sweet spot" vertically. Tilted up just too much and the screen is almost completely washed out - what is supposed to be black is gray. But tilted just a bit too far down and almost all of the screen is too dark to see. This has been particularly noticeable when watching dark TV shows and movies, full screen on Netflix.com. I have tried adjusting the brightness, but that doesn't help.

Review from https://www.asus.com
Helpful?353A6Q3ESFW618923152946
reply from CLM

Dear Valued Customer, Thank you for your comment. We do understand your disappointment with the product and the inconvenience this may have caused if the display quality did not meet your expectations. The screen is Full HD with 1920 x 1080 resolution. To enhance or improve the display quality, ensure the chipset and graphics drivers were installed. Drivers for the laptop are posted at: https://www.asus.com/laptops/for-home/vivobook/vivobook-go-15-oled-e1504f/helpdesk_download?model2Name=E1504FA. For a sharpher image, you need to keep the screen tilted at a slightly sharper angle (closer to 90 degrees or slightly forward) to avoid the "grey" effect. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Aug 30, 2026
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Warranty Shows Only 1 Month — Appears Refurbished

I purchased this ASUS VivoBook Go 15 and first powered it on August 28, 2026. When I registered it on the ASUS website, I was surprised to see the warranty listed as expiring on **October 8, 2026** — barely over a month away. A *new* ASUS laptop should come with a **full one‑year warranty**, so this strongly suggests the unit was **refurbished or previously sold**, even though it was advertised as new. The packaging tape looked official and untouched, so I initially trusted that everything was brand‑new. Unfortunately, the warranty information told a different story. I contacted Sam’s Club to return and reorder the laptop. The AI system initially handled the process smoothly, but when I checked online afterward, it showed that a **different item** from the same order was being returned instead of the laptop. I called back and spoke with a representative, who told me the only option was to return the laptop to the store — but by that time, the laptop was **sold out**, so I couldn’t exchange it. This was disappointing because I bought this laptop specifically to set up for my wife, and I was hoping for a simple, straightforward experience. I believe the issue ultimately lies with **ASUS**, since the warranty date clearly indicates prior registration or refurbishment. Overall, the laptop itself may be fine, but the warranty problem and the return confusion made this a frustrating purchase.

Helpful?353A6Q3ESFW618923152946
reply from ASUS Answers

Dear Mark,<br /><br /><br />Thank you for your comment.<br /><br /><br />We do understand your dissatisfaction with the quality your recent customer service experience and the inconvenience this may have caused if you purchased a brand-new laptop and the warranty information states that the product has only one month coverage remaining. To resolve this, open the MyASUS application on your laptop, navigate to your registered ASUS VivoBook Go 15 in the User Center, Upload a clear digital photo or PDF of your official store receipt or invoice. We(ASUS) review these documents and corrects your account data within 48 hours, giving you the full protection you paid for.<br /><br /><br />We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at cl-rodel&#64;asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.<br /><br />Thank you for choosing an ASUS product.<br /><br />Regards,<br /><br />Rodel<br /><br />ASUS Customer Loyalty