Bought the kayak and the second time it was used it developed a leak so I sent an email and they got right on getting it picked up and a new one on the way

Got my Lifetime parts coming quick fast and in a hurry! Perfect match and fit as expected. We’re back on the water! Thanks Dale and thanks Lifetime!

We purchased this kayak to replace a much smaller one that our grandchildren have outgrown. It was delivered timely, in good condition, and looks like it is going to be great fun for the kids for years to come.

We were excited to get this kayak and were immediately disappointed on first use. Just getting it into the water the very first time, the single person hinge clip for the seat snapped right off. We didn't even have the seat mounted there and the clip came off anyway. It's a fragile piece of plastic that in no way should be used to secure the seat to the kayak. Then my wife sitting in the seat for the first time snapped the seat back instantly to the point it was not even usable. We only had it in the water for a few minutes and turned around and went back to the shore. This kayak needs better mounting clips, better straps, better seats, and better seat clamps before I'd ever consider buying again.

I reached out about getting replacement seats for my tandem kayak, and the company got back to me and had the problem resolved in under 24 hours.

[This review was collected as part of a promotion.] So far so good I didn't fall out or tip it over. Definitely more stable than I expected.

I have bought Lifetime products for many years and the reason I do...they have the GREATEST customer service!

Had to call about a missing part, they got it ordered and on its way to me very quickly! Just teff CS River it and it fits perfectly!

The representative knew exactly what parts I needed for my kayak and made arrangements to have them shipped to me at no charge! THANKS!!!!

My new kayak was missing a seat pad. One call to customer service and I had a pad in a few days. Nothing better!