The kayak itself is simple but seems to be very stable, we lost the cargo cover to one of the bays and the customer service to get a new one was awesome and easy to work with.

I lost a few of the seat clips on my double kayak and Sara made the whole process of ordering new parts super easy. It took less than 5 minutes on the phone and the parts arrived 3 days later.

[This review was collected as part of a promotion.] Bought this almost a month ago and was able to take it out on the Chesapeake bay! Fun and easy to use!

[This review was collected as part of a promotion.] I haven't been able to use the kayak yet because it just arrived today. But I'm excited about it. We're going to have a great time and my daughter will be able to have a nap if she needs one while we're out on the rivers. No more tows.😴 🤣🤣

We were excited to get this kayak and were immediately disappointed on first use. Just getting it into the water the very first time, the single person hinge clip for the seat snapped right off. We didn't even have the seat mounted there and the clip came off anyway. It's a fragile piece of plastic that in no way should be used to secure the seat to the kayak. Then my wife sitting in the seat for the first time snapped the seat back instantly to the point it was not even usable. We only had it in the water for a few minutes and turned around and went back to the shore. This kayak needs better mounting clips, better straps, better seats, and better seat clamps before I'd ever consider buying again.

Great Kayak, bought it on sale! We have 4 children and while it is heavy a single person can get it loaded and unloaded. The seat design is wonky but it seems that you have to reset the straps before you sit in it, otherwise they'll just snap off. This seems to be common in the reviews. We took it out just hours after buying and everyone had a great time. If you fish I suggest modding it to make it a fishing kayak.

I reached out about getting replacement seats for my tandem kayak, and the company got back to me and had the problem resolved in under 24 hours.

I have bought Lifetime products for many years and the reason I do...they have the GREATEST customer service!

The representative knew exactly what parts I needed for my kayak and made arrangements to have them shipped to me at no charge! THANKS!!!!

Had to call about a missing part, they got it ordered and on its way to me very quickly! Just teff CS River it and it fits perfectly!