I've used this product for several years now and THIS YEAR WAS ABSOLUTELY THE WORST !!!!! I couldn't navigate the prompts, the directions didn't match what was on the screen ( for instance JUMP TO, MY INFO, BACK PAGE,TOOLS - nothing worked...) The help menus were useless. I deeply struggled to edit sections I couldn't see, had to delete forms without being able to view them first, I had to recircle through the same prompts again and again and again! What a waste of time and to think I paid $138 bucks for this app. Horrid!

Seriously I think I've used this program for multiple years. the only time I have not used it is when I was able to get a tax person to do it for free (still checked with the program and it was the same outcome.) coming back wasn't hard either just a little bit of work to go right back. I will probably continue using turbo tax until it's no longer available or I am no longer available

Every year I file with TurboTax and every year they do not give the free discount for being Active Duty military. I am fed up this year and will be contacting TurboTax at a time convenient for me to try and get my money back. If am unable to get a refund this will be the last year I use TurboTax.

I like using Turbo Tax because it has most I my information from the previous year. I wish it had a few more details listed from previous years though and maybe explain changes in the formatting of the program and how tax filing has changed from the previous year. I try to make notes each year how I fill it out so I can be consistent from year to year.

easy and fast. A few things that suck are a questionnaire that pops up part way through asking how your experience is going and this review. Both are unnecessary and annoying and I dont like being forced to give a review for a product I've paid for. The stars would be a 5 if not for these ridiculous things

Uncle Donny will save us all from the IRS. However, Intuit has done a great job of making me depressed every year because I calculate my shibble in advance and always owe. The third party credit card processing fee should be included in the return cost rather than a separate charge. Otherwise, easy enough to use, not a bad interface. I recommend it vs personal file options but let's be honest... it`s shupe-bey-dupe we need to calculate our own taxes and it's so complex. Intuit does a good job of walking me through the process and simplifying, but I would like more details and understanding included in the cost. Many items I do not understand at all, and I feel like I'm paying for the privilege.

I HAVE BEEN USING TURBO TAX SINCE 1999. ITS SO EASY AND I FEEL SAFE USING THE ONLINE SERVICE. EVEN IF I WASN'T SURE ON HOW TO DO SOMETHING, IT WILL EXPLAIN IT TO YOU, ETC... PLUS U DON'T HAVE TO WORRY ABOUT MAKING APPOINTMENTS, SITTING SOMEWHERE & RUINING HALF OF UR DAY!

Turbo Tax works out fine for the most part but....it will still take longer than what is estimated to finish. Also, there are forms and worksheets that you are asked to input a number that should have been automatically entered by the system since it has all of your information anyway. this situation sends you scrambling to find answers and is frustrating. Turbo Tax is good but not perfect.

TurboTax is quite user friendly and mostly easy to navigate. It can take a little prodding to get to fine details like small business additional income, etc., but it’s a good experience. It’s done in a conversational style and is compatible with my Apple products. I’ve been quite satisfied and will continue using it.

As someone who’s always been wary of tax season, I was genuinely impressed with TurboTax this year. The software makes the entire filing process so smooth and easy, from start to finish. The user-friendly interface walks you through each step with clear instructions and helpful prompts, so you never feel lost or confused. TurboTax’s ability to auto-import your W-2 and other tax documents saved me so much time. The platform’s accuracy and thoroughness were spot-on, ensuring that all deductions and credits I was eligible for were captured. I loved that I could also get expert advice from a CPA or EA right through the platform—this added peace of mind, knowing I had professional support if needed. The security features are top-notch, which made me feel confident about the safety of my personal and financial data. Plus, the tax filing process was faster than I expected, and I was able to file my taxes in just a couple of hours—what a relief! If you’re looking for a tax solution that combines ease of use, accuracy, and excellent customer service, TurboTax is a fantastic choice. Highly recommend it to anyone, whether you’re a first-time filer or a seasoned pro!