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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 9,981-9,990 of 49,633 reviews
Apr 12, 2025
ANNSHOE
4 out of 5 stars review

TURBO TAX is ACCURATE!

I've used turbo tax CD for over 15 years. I'm glad the online worked. I could not download as my computer's OS was outdated. The online access to completed work was a little hard to retrieve and when I entered a form it didn't say how to download it only what it was for. The search helped me clarify what I was looking for. I did not access a live tax expert, the questions and guidance throughout the program was good.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 25, 2025
Thomasba
5 out of 5 stars review

Simple and cheap

I have been using TurboTax for over 5 years, in this time I have found TurboTax to be easy to use and very informative when it comes to certain aspects of the tax process. I'll continue using this platform as long they continue to keep the filing process simple and cheap.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 9, 2025
Sparky 33
3 out of 5 stars review

Sneaky emails

The entire process is very simple to use. But the misleading emails regarding a refund were sneaky. They were sent continuously making it appear like I was getting a refund when in fact I owed money to both the federal and state. The thought of a refund enticed me to complete my returns sooner than I had planned, as well encouraging me to open a Credit Karma checking account that I don't need. I will probably file directly with the IRS next year if available for free.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 17, 2025
ScottMaui
4 out of 5 stars review

Nice but it can be better.

TT works very well except in one key area - if you have multiple brokerage accounts at the same vendor (like Schwab). TT will ask me to review data from my 1099-INT from Schwab, but I have 5 accounts there so I have no idea which one they are referring to. So, TT, please state the account # when referring to any documents from brokerage accounts.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 21, 2025
Sheree77
5 out of 5 stars review

I will more than likely use turbo tax forever.

I've used turbo Tax since before I was able do my own. I learned from my aunt who was doing my parents taxes, and she taught me at 16 years old so I could do them for them. I'm 45 years old now so like I said have been using this product a majority of my life. It's a great software to use for beginner and advance tax preparers.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 16, 2025
KathyMN
5 out of 5 stars review

If you are not using Turbo Tax, you should be.

Using Turbo Tax is so easy and takes most of the guesswork out of questioning whether I entered the correct information or not. I don't have to read tons of confusing articles to figure out the tax code and deduction possibilities. Turbo Tax makes my life easier at tax time!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 23, 2025
SuzeB123
3 out of 5 stars review

Historically awesome, buggy this year

I am a long time user of Turbo Tax and have always filed with ease. This year, the program seems buggy. It kept me in a loop to go back and review 3 parts that were complete. I finally got out of the loop somehow, but it took me an hour and a half of loop madness.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 16, 2025
Link173rd
2 out of 5 stars review

Even simple filing this year was a pain.

Too much manipulation to force choosing higher filing fees. The capital loss rollover couldn't be removed even though it had been used for 2023 and there were no more investments, forcing me to go premium instead of lessor or free. Nobody like the game manipulation. Very irritating but I guess that is just business.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 19, 2025
BrianK64
2 out of 5 stars review

Poorly written guidance and instructions.

There are a number of your instructions that, when taken literally, do not provide accurate guidance or are completely contrary to tax agency instructions. Other instructions are open to interpretation, which could be remediated through several clarifying words or sentences. Also, the animation does not convey the seriousness and professionalism expected of a tax preparation service.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 19, 2025
Mercilyse
1 out of 5 stars review

The WORST kind of gouging EVER

Everything costs $$. It starts at $0. Sell any stocks? Too complicated - upgrade to $89. But that doesn't include state! Total $140. Want it taken out of your refund? That'll be $40. Want it direct deposited? That'll be another $25. I'm just furious, but I've spent an hour on this, so I've paid money I could not afford to pay. NEVER AGAIN!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352