To be completely honest with you.... I was a little disappointed with it Because Turbo Tax Received, more than 1\2 of my refund!!!!! I will not use it next year... every year I've Filed...they take MORE & MORE.... As a tax payer, and Citizen of United States complete disappointment.

The on-line did not upload automatically my 2023 from my computer. Took me 2 hours to have to hand type everything and make all entries. My old Turbo tax programs since 2015 always uploaded automatically. I still have them all on my Laptop. An Intuit Customer Service did call and check on my progress after my first 4 hours and mid review. Very professional and supportive.

We have been using TurboTax for what seems like forever, maybe over 10 years now. I remember having to go to the library to pick up a workbook and sitting there with a pencil lining up boxes and doing math. I never want to go back to that. TurboTax makes this easier and easier each year!

it a slap in the face how not transparent Turbotax is with regards with the fees and the product the user is actually paying for. The payment options and beyond misleading and make you think you are paying for something and end up paying for a more expensive product or an extra feature you did not want. Even when trying to downgrade, "something went wrong".. very conveniently I would say. I'm sure I'm not the only person having this feeling. Last year filling with you guys. Thanks for the great product but the lack of transparency made me loose my loyalty to you.

I couldn't go back to certain sections to edit responses which was annoying. Also, I have a refund coming, but when I reviewed my forms, there were payment coupons indicating I owed money. The 1040 did show the refund, but why did the coupons then show a much larger amount that I would be sending by check?

Very easy to use this year. Not too many changes were made that confused me and you all brought back the comparisons from the previous year so I would know if something was off. About 2 years ago your program stopped using the previous year's comparison and I ended up leaving off my withholding from my employer. Please keep the previous year's comparison as part of your program so at least a user will know that something is off if there is a drastic change in the numbers.

I found the process hard to maneuver. I think it is a crying shame that Turbo Tax and Intuit charge senior citizens so much to do our taxes on-line. Show these charges up front instead of the end when I have struggled to complete all the tasks. I was anger when you forced the $89.00 and $40.00 on me to complete filing my taxes. Tell me up front...........

Overall, yes, it does simplify doing taxes compared to doing them by hand like in the old days. However, not sure how it came up with the numbers for my Estimated Federal taxes for next year. Should be simple ((taxes owed - taxes withheld)/4). Also, why can't I see my Estimated State Tax Payments from previous year in the STATE portion?? A few other little things could be done better ....

As a long-term user of TurboTax products, I am at the point of switching to another brand of tax preparation software. Up until now, the built-in marketing add-ons each year have been increasingly annoying yet tolerable. However, this year's built-in forced upgrade to TurboTax Premium crossed the line. Ever year prior to this one I have had straightforward stock sale transactions that TurboTax handled without any problems. This year my tax return was literally held hostage until I paid for the TurboTax Premium upgrade. This is a very heavy-handed sales tactic towards loyal, long-term users of your products. I am very disappointed in your approach as it shows a distinct lack of respect for your customers.

That was the most painful experience ever! I had to keep going over the same stuff to see one thing. I also got a form so I put it in, discovered the information doesn't need to be reported (no numbers in Boxes 1a through 1e) but had to pay $80 extra. The fact that I had to pay up front for a form that I didn't need to file is crap!!! I want my $80 back. I will never use Turbo Tax again.