This was still a lot of work. Some of it seemed crazy yet it eventually made sense. This is worth the minor issues experienced with the software. This software is intensely through and makes you think about things you would not realize otherwise. Extremely accurate and informative along the way. Explains what and why then does it for you. This is a decent format and great worksheets in an order I didn't get at first, then it all made sense. They make sure the tax return is accurate, advises you along their path and says why you are doing this now. Fairly cool product. Thank you .

They do guide you with step-by-step instructions. It can get expensive quick with all the add-on services. They are simply the best in the business. There is no better backed company to provide you with accuracy and protection should a mistake be made. Easy Features and Easy Interface as well as compatibility with both pc and mac platforms. This beats paying a CPA by far. Thanks Intuit.

I was able to file my return successfully, but the platform made the AGI verification process more confusing than it needed to be. Once I entered the correct AGI from my 2024 Form 1040, everything went through. The interface is clean and easy to navigate, but accuracy prompts and guidance could be clearer. Overall, it works, but there's room for improvement in support and instructions.

It is easy to use, self- explanatory most of the time. Other times, not sure what to do or what information is being asked or how to decern the information. I use other AI platforms to help me decern what information was needed. I would love to see Turbotax add an AI feature where I can to guide me on what to do based on the information being asked or where I can go find the personal information that is needed.

Mostly very easy to use. There were some minor glitches bringing information over to TurboTax from some financial institutions, but I worked them all out without much trouble. I felt very confident with the accuracy of my TurboTax return. I liked all the questions TurboTax posed to be sure I wasn't missing anything.

A good product that really gets you the most refund, however some parts are very repetitive, and the part where they ask for the document number for your drivers license is not well explained (Only the first three digits are needed) and very frustrating. It shouldn't be a troublesome process.

I hated almost every moment of using this program. Your support team was on little assistance. I wonder if the main goal of your company is to assist with filing returns or finding as many was as possible to upsell at every turn. I would provide details but that would create even more wasted time that I've already spent.

We have been using this software for a while and it just seems like it gets more and more confusing. It's the cheapest thing for filing and we don't have a terribly difficult return but there are so many questions that are convoluted. This interface should not require someone to have detailed knowledge of how taxes work, dumb the program down. I unfortunately am going to switch to an in-person service next year. The program takes you round and round at times even after already completing sections. It makes you question if you actually completed required sections.

1) The TurboTax interview process was difficult & led us down an incorrect path regarding vehicle use. We required CPA assistance to complete the filing because our results were inaccurate following TurboTax 2) I REALLY do not appreciate being baited into applying for credit when that was NOT our intention. The presentation of other third party offers in the UI vail or conflate giving away our information to someone else with the tax filing process. This is not ethical & not appreciated. We already paid for your service. Be more clear and transparent about the process & do NOT confuse selling additional or third party offers with filing taxes.

TurboTax allowed a major error in reporting Capital Gains which resulted in substantial Payment Due on both the Federal and State returns. When this became apparent and was traced to the duplication of imported1099 DIV and 1099-B documents, the filing of Amended returns was awkward and required 2 attempts to complete. I will not be using this product next year.