I used an actual accountant last year thinking I needed the expertise and it was kind of a nightmare. I've used TurboTax for years before that and always satisfied. Yes the fees are annoying, but I know I'm going to get it done right. The setup is super user friendly and it feels like they've covered all possibilities for both state and federal.

Filed my taxes last minute this year and to my surprise got a refund. Thankful! Quickly filed and avoided late penalties because of how easy system is!

Overall a good experience with Turbotax across many years. This year like in a few years previously, when I am at the final stage of e-filing, the review finds some error that is irreconcilable in nearly any approach that I try except manually deleting a form. More functionality in terms of understanding the links between some interview questions and how they cascade to forms, worksheets, etc would be helpful. I also want more functionality (ourlines) in terms of generally revisiting without having to walk through a hundred questions,

A good product that really gets you the most refund, however some parts are very repetitive, and the part where they ask for the document number for your drivers license is not well explained (Only the first three digits are needed) and very frustrating. It shouldn't be a troublesome process.

Fast and easy but a little pushy with the service upcharges. Happy to pay for the work but would appreciate not having to watch for sneaky price increases along the process.

Pretty good experience, I had some trouble uploading my crypto report from SUMM, so that did take a few attempts, but overall it was smooth sailing otherwise.

I still haven't been able to receive my Federal return and Turbo isn't much help in getting to the root of it. Other than that I should just keep submitting.

Not nearly as efficient or intuitive as the previous version (2024) not to mention more expensive> should be much simpler especially for a simplified return. Will seriously consider a different product for next filing, This was not an upgrade or an improvement by any stretch of the imagination.

I've been a longtime user of Turbotax desktop. This is the first year I've used the online version. I've been disappointed to say the least. My retun is still late because of Turbotax processing issues. Between issues with online security issues and lack of assistance in flagging a need for an amended retun, Turbotax really let me down this year.

I have used turbotax for over 10 years. this year it was massively disappointing. I filed an extension, and paid the estimated tax ON TIME (by April 15). then when I went to file, the software would NOT let me enter the date for that payment, and so the taxes I filed said I owed a $179 payment penalty (which is incorrect). the software help kept telling me to go to a section to fix this that does not exist. and I spoke to someone from customer service over the phone who said it was just fine, 'just ignore it'. well I don't like the 'just ignore it' solution to something incorrect on my taxes. I filed just to get it done...