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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 9,921-9,930 of 49,595 reviews
Feb 9, 2025
Anonymous
4 out of 5 stars review

It's been better, but still good

I prefer to have the disc but they stopped producing it this year. Still haven't figured out how to do additional returns (for my brothers) without purchasing the software all over again. But it did help me get my taxes done much earlier with a nice size refund from Fed and State.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 23, 2025
david7857645
5 out of 5 stars review

Excellent customer experience

Okay, not only was this extremely easy - it takes less than an hour, but the tech support is amazing. I can't stress that enough. Two years ago, I spent over 9 hours on the phone with tech support. Today, 7 minutes. It makes a huge difference. Thank you so much Julencia and Ciara!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 19, 2025
nowaytrouble
3 out of 5 stars review

turbo

although turbo tax is easy enough, as a retired, single person, the prices keep going up more each year. Even though, it looks like I had a large income, it was because I checked in some of my stock to prepay for my funeral so my children would not have that to worry with.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 3, 2025
Bonzoidjoe
4 out of 5 stars review

Turbo Tax Filing is confusing and difficuly

After I purchased Desktop version, I was directed to the online version automaticaly, I wound up entering taxes online and then had to get a credit for the desktop version I just purchased. Very misleading. Verification of identity at end of process is very cumbersome.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 15, 2025
RETIRED SERVICE MEMBER
4 out of 5 stars review

FEDERAL EMPLOYEES / RETIRED SERVICE MEMBERS

It's annoying to have constant upgrades offered. Stop trying to UPSALE, it's already more expensive for me to do ALL the work and you just provide the transport/service to file my taxes. Nothing has changed or upgraded to justify the $99 for something a free APP could do. U.S. Federal Employees and RETIRE Service members should probably get the same discount Active Duty Service Members get. We are still serving our government.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 11, 2025
Heinrichx02
5 out of 5 stars review

TurboTax is the best!

As tax season rolls around, one of the first questions many people ask is, "Which tax software is the best for filing my taxes?" Without a doubt, TurboTax stands out as one of the top choices for individuals seeking a streamlined, user-friendly, and comprehensive tax preparation service. With years of experience and constant updates to meet evolving tax laws, TurboTax has established itself as the go-to solution for millions of taxpayers.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 2, 2025
Tax auditorrrrr
1 out of 5 stars review

DONT ADVERTISE APP IF YOUR NOT READY.

aDVERTISEMENTS SAID USE THE APP FOR FREE. LIARS HERE IS A LINK TO YOUR OWN YOUTUBE VIDEO ADVERTISEMENT. SAYS ALL FORMS 100% FREEE. AGAIN FALSE ADVERTISEMENT. ENDED UP USING THE COMPUTER CAUSE YOUR APPP IS VERY NON INTUITIVE TO DELETE A STATE RETURN YOU WANTED MFCS. https://www.youtube.com/watch?v=Ua9ffbSO-20 EDITING A STATE RETURN IN MY CASE DE WAS A PAIN... YOU LET ME SAY THAT AGAIN YOU WANTED TO TRY mfcs - I SAID SURE... THEN YOU WANTED ME TO REVIEW THE RETURN OVER AND OVER AND OVER BECAUSE FOR ONE mfcs IS POINTLESS CAUSE THE SPOUSE HAD NO INCOME SO WHAT WOULD THERE BE TO SEPERATE MY ITEMIZED DEDUCTIONS? THAT WOULD LOWER MY REFUND? WHAT WERE YOU TRYING TO ACCOMPLISH?...... SO I HAD TO DELETE THE RETURN TO PROCESS IT CORRECTLY.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2025
Anonymous
2 out of 5 stars review

A Disappointment

Did not like having to retype information from prior year where in the past this information was transferred from the prior year's return. Still don't know where the key is to activate the downloaded software to complete my mother's return. I was a fan until this year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 16, 2025
MBex25
3 out of 5 stars review

Ads Annoyance

Stop asking to upgrade. Taxes are frustrating enough without having to deal with ads. If I want to have a live person then I will go to a local business. If you ask once and I decline that should be enough. You have a good product, but the constant interruption diminishes what you have.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 1, 2025
Joseph Zhao
5 out of 5 stars review

Easy and Reliable Tax Filing with a Pricey Twist

TurboTax is a user-friendly and efficient tax preparation software that simplifies the filing process for individuals and small businesses. It offers step-by-step guidance, an intuitive interface, and helpful tools to maximize deductions. The software provides various plans, from free filing for simple returns to premium options with expert support. While it’s convenient and accurate, the cost can be high, especially for more complex returns. Additionally, upselling can be a drawback. Overall, TurboTax is a solid choice for those looking for an easy and reliable way to file their taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352