Ive always used TurboTax for my tax filing, and it's always gone smoothly. They ask specific questions, there's sidebar help if I don't understand anything and I like that they give updates on your return after you've submitted it. Ive been using them for the last 7 years and I feel like I get the biggest return every time.

I will never use TurboTax again They have added things that has stopped my return from going through adjusted gross income from the prior year, which is always wrong. TurboTax is too complicated and they’re doing too much this year. I had to go all the way into the office for them to file for my adjusted gross income I’m done with you guys. This will be my last year.

I have been using Turbo Tax for years and they make it easy! I tried the free service once a long time ago but it was such a pain uploading everything and trying to figure it out. I don't mind paying a fee to have all my info saved and pulled from the prev year. The only thing and I hope this is not a change is that i can no longer see every year I have filed.

I love TurboTax. It isn't free, but they really walk you through every scenario. I have 100% confidence that I'm getting my maximum benefit, and that my taxes are done correctly, because the system is so thorough. It makes some which could be so much harder simple.

I've always been able to use my refund to pay for the turbo tax fee -- this year it asked me if I wanted to do this but then asked for a payment method right after. Not having any other choice, I entered my card information and it immediately charged my card BEFORE I was prompted to finish filing. Really messed up and sketchy in my opinion. I had a high enough tax return to pay for the turbo tax fees and knowing how unreliable the tax filing system works, I will probably be charged twice. Will definitely be using a local accountant next year and never using turbo tax again.

It is intuitive, but they are going to upsell you along the way. I'd actually pay more for a tax software that was upfront about costs. Taxes are stressful enough without wondering if you are going to have to choose between starting over with a different company, or swallowing a new $40 surprise

I lived in 2 states, one with income tax, worked for a company and self-employed, had interest on a bank account, and opened investment and retirement accounts. TurboTax got me through all of it in under 2 hours and found a QBI I didn't know existed (had to look up what it was).

Overall Turbo Tax makes it easy to self file. A few tabs didn't seem to be working properly such as editing previous self employed income in the cash/checks/other section, but it did allow me to move forward with the return. I also had an employer discount to include in the payments section, however there was not an option to enter this in sadly. These are the reasons why I am rating a 4.

The online version is easy to use and works better than the desktop version. Yet the price is WAY too high because online version should be a lot cheaper than desktop version due to the saved distribution cost on INTUIT's end and INTUIT should lower the price of the online version a lot more to promote and attract customers to switch from desktop to online like myself.

It's very easy to use. Searching and finding answers is easy and the information is helpful. Really put my mind at ease that I was completing the things accurately. I've used TurboTax for a number of years and would not consider switching because it keeps getting better and better. The only reason for the 4 stars instead of 5 is the price -- $89 is steep, especially when you're already owing hundreds to the IRS.