TurboTax has always been an excellent resource for me that's worth every penny. It makes filing significantly less complicated, and the detailed explanations for everything (with clear, direct examples of what content goes where) are lifesavers - I can't imagine filing without it!

I have used Turbo Tax every since i have been independently filing my taxes. Love the site, they make things super simple and easy. Being bale to import your documents straight from the entities save a lot of time manually entering the amounts. The one thing i did not understand this year was the $40 fee for using my federal refund to pay for the service. I may just not have noticed it in previous years, but I think that is rather stupid.

This year, I only give you a 2, whatever you changed from last year made it a lot more difficult to find pages I needed. Also, one bank form I scanned via the qr code to phone option, you put in the wrong state, so the zip didn't match, and I nearly couldn't file due to that error on your part

kind of messed up that I filed for myself and had to upgrade to pay for services I didn't use. when i select for the free service i expect to get the free service not pay after im almost done with everything and have it say oh by the way since you filed this you have to pay.

I am really disappointed in the level of in-app promotions. It is getting way out of hand and next year I'm going to explore other options. I think there must have be 15-20 places where I had to reject an offer for something I didn't want. And, worse, a lot of them were very tricky such as places where I had to click 'review and sign' and only then find a place where I can choose 'no thanks'. In a word, this is sleazy. I miss the old TurboTax where I felt I could trust you. The trust is rapidly slipping away. Lastly, the overall user experience feels like it's declining too. I work in software and I know that user experience takes and investment. I think that, at this point, you think you have a cash cow and think that you can start ripping of your customers. Too bad!

TurboTax makes is possible to work through the tax code on your own. If your banking / financial institutions connect that makes data entry much easier. It may not optimize your return if you don't know - but I imagine for most people it does what's needed.

I haven’t used Turbo Tax in a few years but wow, it sure is more user friendly now and easier to use!!!! I completed our joint return, including self employed second job income in about 3 1/2 hours. That included having to get my 2023 transcript from the IRS. Very Pleased!

I enjoy using Turbo Tax. I have been filing my taxes with Turbo Tax for over fifteen years. It is easy and allows me to take my time and read and get answers to question I may have about anything. I was somewhat disappointed about not being able to see the progress on the status bar at the top all throughout my working on my taxes. Other than that, I have and will continue to recommend Intuit Turbo Tax.

For the second year in a row, it would not allow me to e-file. It kept saying I had a number wrong for a RMD account. I checked it a dozen times and everything was put in correctly. It was the exact number on the 1099-R form. I find this very frustrating!

The way TT made me enter rental income was different this year. Very confusing and I did not like it as well as last year. Also, I could not figure out how not to file KS electronically. You did not have a a form in your system that KS requires so I have to file it manually. This will probably screw up getting my refund.