Very sneaky service, always have new payment traps every year. If you have simple returns (W-2 only etc) DO NOT PAY. You DO NOT have to accept TurboTax sharing your information or storing your information, you can choose "No Thanks" on these authorization forms. You may think it's "convenient" to pay for TurboTax services with your federal refund, it is NOT. TurboTax takes $40 more for this "convenience" DO NOT RECOMMEND. Pay with debit/credit instead. Be aware of what you are clicking at all times, TurboTax will do whatever they can to manipulate you into giving them money when it's completely unnecessary.

Every year what you would call improvements just make it harder to understand what is expected at each step. Your earlier versions kept a running idea of what taxes owed or refunded were, also explanations etc. were more clear. It seems like a lot of the needed info. is kept under wraps until the end which makes it hard to understand if I am on the right track. Also the constant nag screens to upsell are annoying. I may look for another way to file next year, after at least a decade of using Turbo Tax.

TurboTax is quite user friendly and mostly easy to navigate. It can take a little prodding to get to fine details like small business additional income, etc., but it’s a good experience. It’s done in a conversational style and is compatible with my Apple products. I’ve been quite satisfied and will continue using it.

Tax return told me that I have a carryover without giving me any option to remove it or showing me where it came from. Had to guess at the answers. Really lessens my confidence in the product. I also hate that turbotax lobbies to continue privatization of tax filing.

Turbotax is always easy to use. I really like the help options. When I need help or explanation of a specific field, the help option goes right to what I need help with. This is so helpful when dealing with something as stressful as taxes. Thank you!

I completed our taxes for 2024 in record time. It was easy to load my pertinent documents. When I had questions the information supplement with an in line hyperlink explained sufficiently. I didn't get bogged down with IRS foggy directions. And we got a little return.

Not very helpful, couldn't import docs. Tooltips were not useful. The fact that this costs money is criminal. The software itself is mostly straightforward, but navigation feels a little circular and mazelike at times. A little insane that turbotax can lobby the government to stop americans for filing for free, but what are we to do.

TurboTax has been my choice for many years. For uncomplicated, or even mildly complex tax situations, TurboTax walks you through the steps and makes the process easy and intuitive. I notice that the process changes slightly from year to year, to streamline entries. This year I ran into an unusual situation, and the Customer Service person spent considerable time helping sort this out.

Not happy using turbo tax software for the past two years. I wanted to file by e-filing but ended up sending by mail because after reviewing carefully the issues, still the software keeps on saying for review. It doesn't want to accept my corrections and so it cannot use e-filing. DISAPPOINTED

Stress free tax prep. It was very simple to use and easy instructions. If there were was something that I was not 100% clear on, they had a side link to help me understand. I appreciate the ability to upload forms and have intuit recognize the files and data in the form fields.