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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 9,691-9,700 of 49,612 reviews
Jan 29, 2025
Capt KBT
3 out of 5 stars review

Confusing At Times

We did it ourselves and it was confusing at times. We have used TurboTax for several years and last year it seemed easier. Not sure about using it next year. It seems like you're trying to force the use of one of your online advisors for an additional cost.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 2, 2025
JudyMan93
1 out of 5 stars review

So disappointed in your online product!

I have filed taxes with Turbo Tax's CD for 18 years. I loved it! It walked me through every situation, kept track of my refund (or tax liability) instantly at the top of the form. It was user-friendly and I trusted the results. Your online product makes me look for the situations that apply (it took forever to find the area to put my 1099 B results). When information was transferred to my state return, it ended up showing a refund of $37,260! I could find no way to correct that. I had no choice but to delete my return so that it wouldn't be automatically e-filed. The bottom line is, I paid double what I have paid in the past for your CD for an extremely inferior online product. I don't need stylized people dancing across the screen, I need a user friendly product that will restore my trust in your calculations.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 1, 2025
Turboman and Turbokid
5 out of 5 stars review

Turbotax to the Rescue!

In the world of fast pace go go go, and sudden stops of needing to pay your taxes. I wish their was a Straight forward solution one that will also keep everything together year after year; and I never have to worry about not being able to find tax documents physically because I can always redownload if they are needed. Luckily there is! Hi I am Turboman and this is my Sidekick TurboKid we are here to tell you to use TurboTax and keep it simple and together year after year!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2025
RickJ280
4 out of 5 stars review

I Like Turbo Tax

Turbo Tax is fairly simple and straight forward to use. The type of return and its complexity will dictate how long you spend filling in all the forms and pages. It is worth the savings compared to a tax professional as long as you are savvy with numbers. Be prepared to spend a good number of hours filling everything out.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 1, 2025
Optoman007
3 out of 5 stars review

Turbo Tax was downgraded from excellent to good

The most useful feature, a running total of your deduction/taxes owed was removed from the heading as you work through entering info about your tax return. It was an excellent product back for the several years when this was available. Without this feature, it has fallen back into the mass of mediocrity. Hoping that Intuit brings this feature back.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 28, 2025
JMayVT
2 out of 5 stars review

Disappointed

My tax filing was delayed by over a month due to an error message stating my Tax Year 2024 transmissions are not available. I was finally able to file today, 2/28/25, only for the state return to be rejected. Our situation has not changed from last year, so I don't know what the issues was, but we've never had a delay like this from turbo tax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 24, 2025
TreNorth
5 out of 5 stars review

Take Away The Headache..Let the Pros Do it for You

I've used Turbo Tax for over 2 decades and have found their services reliable and accurate. It has simplified my tax service preparation without having any issues. I highly recommend Turbo Tax Premium Services. Trust me, they remove the headaches of filing taxes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 1, 2025
Zimholder
4 out of 5 stars review

TurboTax easy once you know what to do

Turbo Tax is easy to use for me, as I don't have complicated income sources or additional incomes outside an employer. I like that they allow me to take their fee straight from my refund, allowing me to easily do what I need to do without opening my wallet. Only thing that was tricky, for this year exclusively, was that I had a 1099 AND a w-2. Wish the system would have prompted to ask if I had one or both types of tax forms to use instead of just assuming I had one or the other. It was still simple enough to go back in and edit to add the other form, but was concerning that I could so easily move forward without attaching both incomes in one go.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 29, 2025
McCalesterA
3 out of 5 stars review

Makes life easy, but somehow still expensive

Makes this a lot easier than anything else I've tried, my only complaint is how much money they charge just to get my money sent out to me. Also they some how snuck in their premium package even though I was just trying to do the free method and get my money, so I ended up paying them a little over 125 bucks just to file my taxes....I guess its still cheaper than paying someone else to do it for me

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 8, 2025
BF904
4 out of 5 stars review

B+ for overall functionality

Overall process is pretty straight forward and easy with guides that will explain questions you may have along the way. That said the only reason i gave a 4 star review vs a 5 is the constant popups to upgrade to a paid tier, while i understand they need to make money as a business it is still quite frustrating.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352