We did it ourselves and it was confusing at times. We have used TurboTax for several years and last year it seemed easier. Not sure about using it next year. It seems like you're trying to force the use of one of your online advisors for an additional cost.

I have filed taxes with Turbo Tax's CD for 18 years. I loved it! It walked me through every situation, kept track of my refund (or tax liability) instantly at the top of the form. It was user-friendly and I trusted the results. Your online product makes me look for the situations that apply (it took forever to find the area to put my 1099 B results). When information was transferred to my state return, it ended up showing a refund of $37,260! I could find no way to correct that. I had no choice but to delete my return so that it wouldn't be automatically e-filed. The bottom line is, I paid double what I have paid in the past for your CD for an extremely inferior online product. I don't need stylized people dancing across the screen, I need a user friendly product that will restore my trust in your calculations.

In the world of fast pace go go go, and sudden stops of needing to pay your taxes. I wish their was a Straight forward solution one that will also keep everything together year after year; and I never have to worry about not being able to find tax documents physically because I can always redownload if they are needed. Luckily there is! Hi I am Turboman and this is my Sidekick TurboKid we are here to tell you to use TurboTax and keep it simple and together year after year!

Turbo Tax is fairly simple and straight forward to use. The type of return and its complexity will dictate how long you spend filling in all the forms and pages. It is worth the savings compared to a tax professional as long as you are savvy with numbers. Be prepared to spend a good number of hours filling everything out.

The most useful feature, a running total of your deduction/taxes owed was removed from the heading as you work through entering info about your tax return. It was an excellent product back for the several years when this was available. Without this feature, it has fallen back into the mass of mediocrity. Hoping that Intuit brings this feature back.

My tax filing was delayed by over a month due to an error message stating my Tax Year 2024 transmissions are not available. I was finally able to file today, 2/28/25, only for the state return to be rejected. Our situation has not changed from last year, so I don't know what the issues was, but we've never had a delay like this from turbo tax.

I've used Turbo Tax for over 2 decades and have found their services reliable and accurate. It has simplified my tax service preparation without having any issues. I highly recommend Turbo Tax Premium Services. Trust me, they remove the headaches of filing taxes.

Turbo Tax is easy to use for me, as I don't have complicated income sources or additional incomes outside an employer. I like that they allow me to take their fee straight from my refund, allowing me to easily do what I need to do without opening my wallet. Only thing that was tricky, for this year exclusively, was that I had a 1099 AND a w-2. Wish the system would have prompted to ask if I had one or both types of tax forms to use instead of just assuming I had one or the other. It was still simple enough to go back in and edit to add the other form, but was concerning that I could so easily move forward without attaching both incomes in one go.

Makes this a lot easier than anything else I've tried, my only complaint is how much money they charge just to get my money sent out to me. Also they some how snuck in their premium package even though I was just trying to do the free method and get my money, so I ended up paying them a little over 125 bucks just to file my taxes....I guess its still cheaper than paying someone else to do it for me

Overall process is pretty straight forward and easy with guides that will explain questions you may have along the way. That said the only reason i gave a 4 star review vs a 5 is the constant popups to upgrade to a paid tier, while i understand they need to make money as a business it is still quite frustrating.