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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 9,601-9,610 of 49,612 reviews
Mar 23, 2025
amyh1213
3 out of 5 stars review

Dep/non-dep status for young adults living at home

There is an issue regarding adult children living at home, working, not contributing to the expenses of the home, filing a tax return and then not being claimed as dependent, when indeed they are. On my initial submission; everything was good to go, then i got a rejection for not completing a form that should have been submitted, (of which I did); then I got repeated rejections after that because my 19 yo daughter, of whom I have provided the majority of care (filed her tax return prior to me and submitted it as non-dependent; granted, she does have a job, but she also goes to school full-time and works part-time; of which I do not request any financial subsidy from her because of this). However, when I answered all of the questions in turbo tax, the software app classified her as "dependent", which greatly increased my return. However, because she had already filed has non-dependent, my return kept getting rejected and I was unable to determine what was wrong with my return. Eventually, I just removed her from the return alltogether in order to get it submitted. Took me several times to figure out how to do this. It would be helpful if Turbo Tax could direct me to the correct area on the return to add her, but not claim her as a dependent. I imagine this will also be the case next year, because my 20 yo son has started working full-time and is no longer attending school, yet still living at home and not providing any financial support. So, is he dependent?

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 16, 2025
YouCanCallMeMike
4 out of 5 stars review

Makes it very easy to fill out the forms

Makes it very easy to fill out the forms, lets me know what forms I need, and explains things well. It got confused about my pension 1099 and went down a RMD rabbit hole as if it were a 401K or IRA, but it let me put in that RMD was 0. Still, it was a confusing issue.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 11, 2025
1221et
4 out of 5 stars review

Easy to use!

It's obvious that Turbo Tax has put much effort into creating an ease to user platform for tax filing. I'm impressed and grateful. The end becomes a little tricky and it would have been nice to have the information needed up front. Maybe a check list of needed info to have on hand. Unless i just missed it of course. I will defiantly use it again next year. The cost is reasonable. Thanks guys!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 23, 2025
SuzeB123
3 out of 5 stars review

Historically awesome, buggy this year

I am a long time user of Turbo Tax and have always filed with ease. This year, the program seems buggy. It kept me in a loop to go back and review 3 parts that were complete. I finally got out of the loop somehow, but it took me an hour and a half of loop madness.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 8, 2025
SSci
4 out of 5 stars review

Maximizes Refunds but too much Upsell

Turbo Tax does a great job of walking you through your taxes and maximizing your refund. Sometimes, it takes too long to go through some of the guidance screens, especially if you are trying to move back to a place you were previously. There's also too much upsell.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience. We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/. Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/

Feb 10, 2025
RyanS78
2 out of 5 stars review

Watch out for hidden charges!

Decent tax software - but the biggest complaint I have is the covert/midleading way you pick the level of service you want. It's quite frankly the biggest scam I've ever seen with tax software. If you decide you want less, you have to start ALL over. This is probably the last year I'm using this software just because of this. Get your act together TurboTax and quit trying to defraud people into paying for things they don't want or need!!!!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 13, 2025
The Guy Down The Street
4 out of 5 stars review

One more check before submitting return....

Overall, TurboTax is a better than average product. I really like the question-based format. What I didn't care for was--throughout the many checks and rechecks to make sure I hadn't made a mistake or forgotten to document something, I was allowed to submit my 2024 tax return via e-file when, in fact, I hadn't included my PI PIN to my tax return. I got an immediate notice that my return had been rejected (which was great) but it took me a lot of time to find the number and revise my first submission. If you could add that check to the process, it would prevent having to re-submit. Otherwise, PRETTY DARN USER FRIENDLY.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 30, 2025
Pholloway
5 out of 5 stars review

Great Tax Expert

I spoke with Althea, actually a friend referred her to me. I was happy to find her locally where I live. She was very informative and knowledgeable on Turbo Tax and taxes regarding making sure I entered my grandson information and my small business information correctly. She was Awesome!!! 10 out of 10

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 10, 2025
Pragmatic Beast
5 out of 5 stars review

Turbo Tax is Great

TurboTax has been a huge time saver for me this tax season. The user-friendly interface and step-by-step guidance made the entire process quick and stress-free. I really appreciated how it automatically pulled in my financial information, saving me hours of manual entry. The built-in error checks gave me confidence that everything was accurate before filing. Overall, TurboTax made filing my taxes easy, efficient, and worry-free—I’m incredibly thankful for this tool!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 14, 2025
BenC77
5 out of 5 stars review

Love Turbotax

I really enjoyed using TurboTax for my return this year. It was far easier than having to make an appointment with a tax professional. It walked me through the process and explained everything in detail. I would highly recommend this to anyone and plan to use it again in the future.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352