Turbo tax answered all of my questions throughout the process. One area of improvement is while reviewing unanswered questions, it references the actual tax form without further explanation of what is being requested. Without indepth understanding of tax forms I didn't know how to answer the questions. That part was confusing.

Very easy to use for familiar and new users. I used turbo tax and it's experts for serval years now. I completed my first schedule C this year all thanks to turbo tax and it's easy to use, step by step software. I was able to navigate the whole process comfortable and confidently with the attention to detail built in the software and live agents on stand-by. Really a great experience.

Turbo tax will get anyone through with taxes. I don't like how much the price has risen on this product and I feel like I couldve done it cheaper, however since I have been using this product the ease of importing makes it hard to switch products now.

Federal seems fine. However, they made a mistake when transferring data to my state forms. And there's no way to correct the state forms. So now I need to amend my state return and it's a big pain. The help says you can choose which form to file, either federal or state or both. I only chose federal, and it transmitted both return anyway. I'm disappointed with the fact that turbotax is removing the ability to correct and tweek their errors.

It is an easy way to file your taxes. The program is designed to insure no mistakes are made. The process is step by step through all of the sections and give you the time to review and make changes. All in all this program Is recommended for anyone filing their own taxes.

Bad:I had a hard time logging in this morning, It took me over an hour. You did not recognize some of my financial institutions: American Express National Bank and Truist Bank. However, it was easy for me to enter the income from these banks myself. I forgot to enter my wife's US interest in Vanguard dividends. I could not get back to the page where I could do this. However, I was able to make an entry for this on a Virginia page. Good: you made it much easierthis year to review my final returns just before filing.

Mostly pretty good, a more condensed version to allow less scrolling would be great. Did not really enjoy the constant "upgrade too ..." It would be nice if you had a bundled version of Federal and state so I knew upfront what the total cost for e-filing was going to be

I feel like there were changes made to the process that had me losing my place and circling back to complete sections that I knew that I needed to complete but never presented itself in the process. The process did not feel as orderly as it has in the past.

this was my first time filing my taxes, I used to pay someone 250 to do my taxes, turbo charged me 100 dlls less, of course it's a case by case price but it was very simple process, it did take me a while (2+ hrs) because it was my first time and I had to google a few things, because I filed more than one w2 and a 1099, plus school credits, so even then pretty simple process..

I was had to pay an extra $60 to increase my service option to record a capital loss. I have had gains and never had to pay extra. Feel like this was wrong and gouging at a tax situation. If I was presented with this earlier in the filing process, I likely would have stopped and gone to a different tax preparation service. I feel it was hidden and waited until the end to be disclosed when that portion of the preparation was handled much earlier. It shows very questionable practices in being clear in pricing. I will let others know my disdain for hiding of fees until the end.