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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 951-960 of 49,637 reviews
Feb 13, 2026
MGZP
1 out of 5 stars review

I hated the new formate of this product

I hate this new product .... I do my taxes every year by myself and this year was the hardest ever to complete. I could not see the forms and I wanted the software to look like the IRS forms so I could see what was happening . I will not buy this product again

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 26, 2026
Don2026
5 out of 5 stars review

Online Turbo tax

Using the online Turbo Tax provided an accurate way to submit your taxes. It was relatively easy to navigate the various sections and paired accurately with the various 1099 forms. The features of each section were easy to navigate. Various means of support through chats or other Turbo Tax features were provided.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Feb 9, 2026
syqiu
5 out of 5 stars review

Great product but could be better

Overall, the experience is great, but I do have two observations; 1) you don't accept the PDF file to import the previous year tax return, why is that? All the information is available on PDF file. 2) you can upload my W-2 form from my camera shot, but you still ask me to manually enter my personal information when you cannot read previous year PDF file tax return. You could have just use W-2 form to auto-fill my personal information.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 10, 2026
DoublyFedUp
1 out of 5 stars review

Horrible - constant circles with no way out

Awful...worst ever. I will switch next year to something else. Kept insisting on putting my automobile in for business use. Since I do not use my vehicle for business, this was a total waste of time...three evenings spent trying to get rid of it. If I call for help (AI was also useless), they want to upcharge me significantly. Finally filled in slop just to be able to file. At least it accurately says "0" for business use. Time to switch to something more user friendly and better supported.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 7, 2026
TBluey
5 out of 5 stars review

TurboTax is very User-Friendly!

I worked for a CPA for 6 years preparing tax returns. When I left for another job, I paid a Tax pro to do my returns. This year I decided to give TurboTax a try (very hesitantly!). I have been extremely impressed with the whole process! It's very user-friendly, thorough and accurate. I also appreciate all the 'help' information available. Much better that I expected ... will definitely use going forward ... thanks!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.

Jan 27, 2026
EFF TT
1 out of 5 stars review

TurboTax is just another greedy tax service

TurboTax should seriously consider returning to its roots. It's not only just become “another tax service”, but the constant prompts to try and upsell the service, is ridiculous and gets to be infuriating after about the 5th time being asked to upgrade to “Maxx”. Filing taxes is stressful enough without having TurboTax acting like that pest of a salesman that won't take NO for an answer! This will, without a doubt, be the year I call it quits and file for divorce from the nagging, greedy, pushy Mrs. TurboTax. But don't worry, I'm sure you'll get your alimony aka fees for direct deposit/taking fees from my refund/secretly upgrading me to a service I 100% DON'T need! If 1/2 star ratings were possible, that's what I'd give them.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 7, 2026
JCH0306
4 out of 5 stars review

Turbo Tax is GREAT~~~

I did chat with an expert to get an error check. She was very helpful and efficient. They features of Turbo Tax are amazing, how they can connect with your financial institutions, and upload your documents. There were a couple of institutions not listed, but it allowed me to request that they be added. This was my first year, and I will definitely be back next year!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.

Jan 15, 2026
H3RMOSA KAITLIN
5 out of 5 stars review

You need to try Turbo Tax it's AMAZING!

Turbo Tax made filing super easy and if I ran into something I needed help with it was awesome knowing that help was available when I needed it from the friendliest assistants. Thank you so much Turbo Tax because I couldn't have done my returns without you! Amazing and highly recommended!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Jan 28, 2026
GASBDude
4 out of 5 stars review

No More Desktop!

I have been using Turbo Tax desktop for many years. After using this online version I will not go back. This interface is comfortable, friendly, and intuitive. available help is excellent, and the explanations are understandable. This is the way to go.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Jan 29, 2026
LanaA25
4 out of 5 stars review

Turno Tax is fast and easy, but not free

Process was good. I like that I could enter my forms manually instead of linking to the other places and trying to figure out their passwords as I normally use the face ID. I gave 4 starts because it was keep pushing me to the more expensive option that I don't need and don't provide the free option with the standard deduction return.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.