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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 9,511-9,520 of 49,612 reviews
Feb 5, 2025
Emy B15
5 out of 5 stars review

I use TurboTax every year!

TurboTax makes it fast and easy to sort through my Taxes. I have mixed W-2 and 1099 income and TurboTax is so helpful in sorting out my taxes. I feel confident being able to go through the credits and deductions. I like knowing that I have checked every box with TurboTax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 18, 2025
bi1111111456765
2 out of 5 stars review

over priced gimmicky garbage

the animations are smooth but I used scripted products and you guys took 200$ from me. I used to have all of my soldiers use turbo tax because its basically free but 200$? You literally pinged the irs and robin hood then had an api pull the numbers off my documents. This is the last year I'm using Turbo tax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 3, 2025
RT35
2 out of 5 stars review

Turbo Tax was more difficult to use this year

I have used Turbo Tax for about 30+ years and for some reason this year was the most difficult ever. It was very difficult to maneuver around and to find things. At one point it somehow changed my filing status which completely messed up my return and it took me quite a while to figure out how to change it back.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 3, 2025
KayCee12
2 out of 5 stars review

Degraded Product

TurboTax has gotten less connected to the tax return, and more just answering questions, leaving me more ignorant of how to prepare my taxes. There needs to be a sidebar where I can click on the actual IRS or State tax form in progress. Worse, the 1099 upload/information input section was difficult. Entering the financial institution information was not user-friendly: Even though two financial institutions were the same as the prior year, the program would not let me update those institutions with this year's data, and instead required me to add a new entry for them even though the program did not instruct me that was necessary, resulting in a confusing and frustrating process. Finally, the constant upselling was insulting. This may be the last year that I use TurboTax, after many years. The degradation of the user experience, combined with Intuit's bad image for deceiving people last year into paying what they did not need to pay for, makes me feel like I am at risk when using TurboTax.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 25, 2025
Jake13241
5 out of 5 stars review

TurboTax makes taxes so easy

I am 22 years old and I filed for taxes for my very first time using turbotax. I used to think filing was hard and you had to know a lot of stuff but that just isn't true anymore. I completed my tax return in about 30 minutes with turbotax. Definitely worth the money and I will be using it agian next year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 3, 2025
ashmcc19
2 out of 5 stars review

Self Employment section needs revisions

We've used this program for years, but this year the self employed/1099 section was overly complicated when adding a repeat 1099 from the prior year. It wouldnt allow me to add another for awhile, then finally did which resulted in duplicate 1099's -- which I then had to go revisit, revise, etc. It's never taken me 3.5 hours to do our taxes! this was ridiculous.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 23, 2025
Rick 23188
3 out of 5 stars review

Turbo Tax is Pretty Good

Turbo Tax covers all of the items but you should spend most much time repeating the same screens if you want to make one small change. You should be able to see the detailed tax returns before you go to file so you can really check the details. For the federal return you can see a high level summary but for the state return there is NOTHING to look at before you go to file. The option to load data from your bank or from a file only works if you have a very simple 1099. If you have more than one item on your 1099 it is still best to load the data manually. I WASTED A LOT OF TIME trying to load data from files on my computer.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 16, 2025
Jane115
5 out of 5 stars review

Best experience in years

Quick, easy and so many improvements this year. I love the improvements probably best experience in 20yrs, I have always appreciated TurboTax but this year was great and they seemed to tone down the number of times they ask about upgrades. Really appreciated that.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 20, 2025
20Peggy20
4 out of 5 stars review

Way better than doing it on my own.

I have used Turbo Tax several times. Mostly love it. Couple of minor issues: the info on the far right explanations is often cut off by the "contact us" message box so that I can't read the full message and it doesn't scroll. I had to Google a few times to find answers to questions. My refund amount from 2023 that I listed then as a estimated payment for this year 2024 almost did not get credited because it wasn't clearly asked about. If I had not remembered it and kept looking and looking and looking for the right "section" of the process I would not have been able to include it and would not have used Turbo Tax. Luckily I found it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 19, 2025
Flying Filer
5 out of 5 stars review

Painless tax filing !

TurboTax is just wonderful. Takes all the pain & frustration out of preparing and filing taxes. No more crazy and endless forms and paperwork. All the info you need is built in with clarification and answers at your fingertips. Simple, straightforward, and painless. Well worth the cost.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352