I loved your services throughout my adult life, but your site seems to be getting worse and worse each year with how clever your trying to be with promoting Max and other tiers of service. I don't appreciate that each fee is added little by little throughout the user experience and I don't get a wrap up or total until the end when I already signed a consent form (39$ per state, plus 40$ for pay with refund was a surprise). Your team is clearly choosing ambiguous language when describing these fees throughout as well. Using your site used to be much more transparent, but you have abstracted too much away for me to be confident in your service especially as you add AI summaries to your tools.

First time to use Turbo tax in many years. I tried the online app for the first time. It was very easy to use. I have used a tax accountant for the last two decades but the price for using was getting too high for my retirement budget when I wasn't owing any money. I will do it again next year!

I had a problem because when I first logged on it said I had no prior Turbo Tax filings. I have been using Turbo Tax for years and years. Kayda stayed on the line and worked through the problem and was extremely patient with me and she solved the issue and I was able to complete my 2024 returns and still see all prior years. Great Customer Service person...KUDOS

Absolute dog Fecal matter, money grabbing, conman site i've ever used in my life you should be ashamed of yourself for stealing from americans every single year. stop acting like everyone in the us doesn't have to do taxes, you quite literally get more then half the us population as customers WHY penny pinch at every single point, YOU WILL BE OKAY i promise.

Had to search serval hours to try to figure out how to enter my investment information. Straddles don't show under investments. I had to redo my return because I inputted the straddle info under a 1099 B trying to get the investment entered. Upon review I discovered this fact because reviewing my forms made me realize the data was in twice. once under a staddle that doesn't show when reviewing and again in the 1099 B Live and learn but if not easy to navigate

This year, the Turbo Tax was very tricky and decisive. It kept adding down the road after my efforts. It know where it hold you so that you don't escape. Unfortunatlly, I really needed refund money that is why I did it Turbo Tax, next year, I am gone and will never return to Turbo tax back again. I call this smart scamming!

Pretty good experience using Turbo Tax. Easy to follow, documents already imported, & clear instructions and support. AI needs some tweaking but still pretty good. The only thing I continue to get confused with is the state "income adjustment" section. I work for the state of NJ & they calculate back into the state wages the contributions for pension, SEC125 and deferred compensation (retirement plan). I keep forgetting & add them back but realize when I get to final the page for income tax & see that my wages were well over what I know I make. So it might help if TT included some type of statement on the explanation of this that some states may include it in Box 16 (wages). Otherwise, I like using Turbo Tax. I always get my refunds fast!

Presented too many sections that were not applicable and also was too redundant on verifying data such as Roth distributions. Never did receive a 40% discount. Also an email said my price would be $89 for premium and it was actually $99. You owe me a $10 refund.

I have been using Turbo Tax for several years and I love how user-friendly it is. TurboTax makes the tax-filing process smooth each step of the way by offering answers to FAQ and also a live help option. The platform makes it easy to efile an error free return while maximizing credits and deductions so that you can get the refund you deserve. Thank you TurboTax!

"Excellent" "I was impressed by how easy it was to use this app to file my taxes. The interface is intuitive and guides the user through each step of the process. The app helped me identify deductions and credits that I wasn't aware I qualified for. The document and information upload process was quick and seamless. The app also provided a detailed review of my return before submitting it, giving me peace of mind that everything was correct. Customer support was also excellent. They responded promptly to my questions and helped me resolve a minor issue I encountered. Overall, I'm extremely satisfied with this app and would recommend it to anyone looking for a hassle-free tax filing experience." Puntos destacados: - Easy to use - Intuitive interface - Excellent customer support - Quick and seamless document upload process - Detailed review of return before submission