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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 901-910 of 49,617 reviews
Feb 13, 2026
Ken 460
4 out of 5 stars review

Almost Perfect System

Seems like the system use to allow quick options to go back more directly to earlier sections to check/ correct a particular entry. Usually always appearing along the right side on almost every page. Now you must back tract one page back at a time. Not as user friendly.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 23, 2026
piph4
1 out of 5 stars review

predatory pricing, intentionally confusing

TurboTax is wildly overpriced and intentionally confusing especially for low income filers with simple returns I filed my own taxes with no professional help no complex income no multiple businesses yet was charged 192+ with fees only revealed at the very end the platform constantly interrupts with upsells

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 28, 2026
Keith and Lola
3 out of 5 stars review

Turbo Tax was awesome but unsure now

Using the On Line method of filing was far more confusing and less convenient than a simple Turbo Tax Advantage. Since we were filing using the standard deduction it was all unnecessary and the resultant $109.00 fee contradicts The online Order Summary which says those fees would not apply. The offer letter of 12/18/2025 states "you accepted the offer to use Turbo Tax Online for no additional cost". I am too worn out from this method that I signed off on everything and will reevaluate my Turbo Tax option next year. We have been filing w/Turbo Tax for a long time and had already paid $75.00 for Turbo Tax Advantage 2025 when this offer was made and accepted.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 28, 2026
LRW1975
4 out of 5 stars review

TurboTax overall experience was good

Overall experience is good. I choses to not use the expert and file on my own. The only problem I had was the program did not pick up on the quarterly payments I made to the IRS in 2025, so I had to scroll around to find where to enter this information manually.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Jan 26, 2026
Trish2026
5 out of 5 stars review

TurboTax is great!

TurboTax makes it easy! There's always hints if you don't understand something. I've used TurboTax for several years now. Way cheaper to do it on your own instead of paying these major corporations to file your taxes for o who don't even tell you about all the deductions you could use.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 26, 2026
JM80
4 out of 5 stars review

New fees, disappointed!!

The software was great as usual. One major disappointment this year. They initiated a $35 fee for me to deposit my refund into my account, unless you open one of their checking accounts. I have no interest in their checking services, so I'm stuck paying $35 for a process, ACH, that costs nothing. I've been using them for a decade or more so I'm stuck unless I want to change providers, just another junk fee that most corporations institute to make more money. I guess I have a year to consider it.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Jan 22, 2026
Davish
5 out of 5 stars review

TurboTax is a great tool!

Easy to use at home, If you're a everyday joe like myself it makes filing as simple as can be. Even if you find out you don't have one of the forms you need, the website will save your filing progress. They estimated my filing would take 1.5 hours but it only took 22 minutes.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 27, 2026
rah132
4 out of 5 stars review

Simple and Easy to Use

Generally, TurboTax is a well-organized and easy-to-use system. Several weaknesses: (1) If you upload documents to TurboTax, it will sometimes ask you for the same document twice and double up on the numbers. (2) If you have used TurboTax for the prior tax year, TurboTax does not do a reasonableness check of this year versus the prior year, so if you leave an item out it will not alert you that it was present in the prior year.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Feb 14, 2026
cingra
4 out of 5 stars review

First time I have had any issues!

I have always used Turo Tax but this year I have had to refile my Wisconsin tax 3 times. Im getting frustrated that this issue continues. I hoping that this time it goes through and is excepted . I have never had any issues in the past so I hope this is resolved.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Jan 12, 2026
Anonymous
5 out of 5 stars review

So Easy!

It was so easy to report all my income and expenses on a new side job I started this year! Turbo helped me get every dollar I could for the hard work I put in all year! They really did get me the biggest refund I could get with 100% accuracy. I've been with Turbo for at least 5 years now, I've got all my family filing with Turbo and we will not switch! Plus the refund advance loan helps so much!

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.