In most cases, I had no difficulty in understanding the questions asked of me and the responses that were needed. However, if I wasn't certain of the needed response I was able to review the area for a drop-down box which would further explain what was needed.

It was good. i recently started a side gig and it was very easy to do. Only thing i would change is either have a delete button on the deductions (i selected that we added to a Roth but we really didn't and i couldn't take it off). So maybe a have a question box or search to see if you should check it would be nice on some of the things.

I've been using TurboTax for 5 years now and it has always been a simple, easy process! I love how they can import my previous information and get the ball rolling even faster! Great program and I'll keep coming back every year, the only downfall is that the prices have increased signifyingly every year.

I love using TurboTax and have used it for many years. However this year, there seemed to have been some changes to the programming or the system overall and it seemed more clunky and harder to follow...not as clear and easy to use. Just some feedback regarding the changes from last year.

I have been filing with Turbo Tax for the last five years. It was free for the first two years, and then I had to pay for the upgrade. I love the simplicity of the system and their detailed explanations. Everyone is stressed about taxes, but I am not knowing that TT is there for us! I just wish I knew their rate ahead of time, but you won't find it out until you finish. Overall, it is a great tool!!

I appreciate the ease of Turbotax as it is something I have used for many, many years. My only frustration with it is, much like everything else, it continues to get more expensive each year. My tax situation hasn't changed in years, and I would appreciate that, if I'm the one doing the work and filing my own taxes, then I shouldn't have to pay prices comparable to a tax company doing them for me.

Turbotax should not be charging such high amounts to file and process what you are legally required to do. It costs an extremely high amount for something that is not even tangible in anyway. In fact tax filing should not have fees or any cost if you are bound by law to report it by a certain date.

Every year, TurboTax delivers a better environment for filing taxes in a friendly and clear manner. I didn't choose expert guidance because I have filed my taxes with TurboTax for several years and the explanations and online help are enough. I would like a more detailed navigation tool to facilitate corrections and review. It would be great to have, at the top of the screen the black/red, Federal & State tax return amounts as it was in previous versions. Other than that, very happy with this tool.

Really helpful way to do a tax return. The questions leading to itemization and the suggestions on which itemization produces a better refund is great. I very much appreciate the carryover of information from year to year and that it knows what you did the previous year that might affect the current years taxes. Also, thanks for making the energy credit form 5695 easy. When I look at the final .pdf file with lines and lines of information that would require entering by hand, I appreciate using TurboTax even more! Life is easy with TurboTax.

AWFUL THIS YEAR. I've done my taxes for 20 years using TurboTax, the experience this year has been terrible. The interface makes it impossible to go back and make changes. The data submitted in the system does not transfer to the IRS or to my state. It costs easily twice as much as it did last year. VERY DISAPPOINTING.